Camelback Toyota - Service Center

This was an absolutely fantastic great visit to get my oil changed and it was quick oil changed and it was quick More

In my previous text I asked for a summary of the charges and never received one. So I had no idea what the total would be until I picked up my car. I arrived and met with one of your coworkers located n and never received one. So I had no idea what the total would be until I picked up my car. I arrived and met with one of your coworkers located next to your desk. He told me the total was $405. I realized he charged me $565 after he picked up my car. I asked him why $565 and he mentioned a 3% fee. I said that doesn't sound right. He looked again and realized he made a mistake. That's fine. He said I should get a refund the next day. After I got to my car I realized he didn't give me a the summary of work done. Since I was not aware of what I was paying before arriving to the dealership and I wanted to see a breakdown. So I went back inside to ask him for it. More

My service advisor was very nice and informative. Camelback Toyota always has great customer service when we visit. Camelback Toyota always has great customer service when we visit. More

Initially, when I got there, I was very unhappy as I had a scheduled appointment with Conor and he left to go somewhere without communicating with me (although we had been texting back and forth) I almost w a scheduled appointment with Conor and he left to go somewhere without communicating with me (although we had been texting back and forth) I almost walked out, because I found this very rude and inconsiderate of my time However, Paloma quickly came to offer her assistance and was amazing! She was very professional and took her time to make sure she knew what I wanted and needed. Thank you, Paloma.. Because of Paloma, Camelback Toyota will continue to get my business. More

Titus is a great advisor. I was at Mercedes Benz for 20 years and. I recognize a quality person. I feel he is a very trustworthy advisor and he did come in under budget . Titu I was at Mercedes Benz for 20 years and. I recognize a quality person. I feel he is a very trustworthy advisor and he did come in under budget . Titus will remain my go to man at Toyota!! More

Service was done in a timely manner. I understand this dealer does not do courtesy washes on vehicles, but it would be an added touch to offer the service to those who prefer a clean car I understand this dealer does not do courtesy washes on vehicles, but it would be an added touch to offer the service to those who prefer a clean car. Just a recommendation. More

I went in and was offered 22% financing but when I went to pick up my car after waiting for it for a whole week they made me refin and then when I called them back unhappy about the scratches on the vehicl to pick up my car after waiting for it for a whole week they made me refin and then when I called them back unhappy about the scratches on the vehicle ance for 27% and acted like they didn't even care. My Highlander was in the body shop for a week and when I got it there is scratches on the hood and side of the vehicle. I'm not happy. More

I had an appointment at 11 o’clock, checked in and advised to take 2 hours. 5 hours later no words received from the service, so checked with Titus personally and told the part was not in-house yet, advised to take 2 hours. 5 hours later no words received from the service, so checked with Titus personally and told the part was not in-house yet, then told they found it. I spent 7 hours waiting for my car to complete the one simple job. Totally unacceptable. More

Cesar did an excellent job of servicing my Tacoma! I had a concern regarding one of my warranties and he was thorough and knowledgeable! I had a concern regarding one of my warranties and he was thorough and knowledgeable! More