Camelback Toyota - Service Center

I went in and was offered 22% financing but when I went to pick up my car after waiting for it for a whole week they made me refin and then when I called them back unhappy about the scratches on the vehicl to pick up my car after waiting for it for a whole week they made me refin and then when I called them back unhappy about the scratches on the vehicle ance for 27% and acted like they didn't even care. My Highlander was in the body shop for a week and when I got it there is scratches on the hood and side of the vehicle. I'm not happy. More

I had an appointment at 11 o’clock, checked in and advised to take 2 hours. 5 hours later no words received from the service, so checked with Titus personally and told the part was not in-house yet, advised to take 2 hours. 5 hours later no words received from the service, so checked with Titus personally and told the part was not in-house yet, then told they found it. I spent 7 hours waiting for my car to complete the one simple job. Totally unacceptable. More

Cesar did an excellent job of servicing my Tacoma! I had a concern regarding one of my warranties and he was thorough and knowledgeable! I had a concern regarding one of my warranties and he was thorough and knowledgeable! More

I love it thank you for service my tuck Toyota Tacoma. Keep it up and have wonderful day Keep it up and have wonderful day More

Chase my advisor was great, I came in for a battery change and service recommended $3300 of maintenance items I verified price with other national repair companies and camelback toyota was 400% higher change and service recommended $3300 of maintenance items I verified price with other national repair companies and camelback toyota was 400% higher than others, you should be ashamed More

I brought my car in because the turn indicators were not working. After a review I was told they couldn’t accurately test for the problem because my battery was low. So I agreed to a new battery. Then on a working. After a review I was told they couldn’t accurately test for the problem because my battery was low. So I agreed to a new battery. Then on a subsequent day I was told I also needed an alternator. The first remanufactured alternator they put in was faulty. I was told a brand new alternator was being ordered. 9 days after I initially brought my car in, the work was complete. I was then told this is also a remanufactured alternator, not a new one. My service writer did not keep me apprised as he has in the past. I don’t know if he is overworked or distracted but at least a couple of times he told me he’d call in the morning and I waited until noonish and then called him for a status. I hope to find an independent mechanic and avoid the dealership going forward. More

Great customer service provided by My Toyota service Advisor Cesar. Detailed, professional and straight forward. Advisor Cesar. Detailed, professional and straight forward. More

We had such a great experience during our visit. Adam.is a true asset to Camelback Toyota. He has excellent customer skills. He made US ifeel welcomed and appreciated.. Kiddos to Adam Adam.is a true asset to Camelback Toyota. He has excellent customer skills. He made US ifeel welcomed and appreciated.. Kiddos to Adam More

There was an extra hour and a half wait due to dealer computer crash and it took way too long to get our Camry diagnosed ... this was after our service rep told me on the phone to bring our car in at tha computer crash and it took way too long to get our Camry diagnosed ... this was after our service rep told me on the phone to bring our car in at that time because there were plenty of open slots! We spent 6 hours there ... our basic car need was fixed but it took too long and we had to revise the bill because our rep didnt make sure a promised discount was applied ... honestly felt a bit taken advantage of at that point ... so overall was not impressed! More

Walk-ins welcome, immediate attention, customer service, helpful with additional services, like the auto parts store. helpful with additional services, like the auto parts store. More