Camelback Toyota - Service Center

Entire experience was excellent , setting appointment, professionalism of service manager and team, timeliness and thoroughly of the service itself, and communication with me throughout. professionalism of service manager and team, timeliness and thoroughly of the service itself, and communication with me throughout. More

Titus was thorough with his explanations of what my car needed and made sure services were done in a timely manner. needed and made sure services were done in a timely manner. More

They were very friendly and courteous. Even fed us bbq hot dogs while waited. Didn’t have to wait long, but I stayed for feast Even fed us bbq hot dogs while waited. Didn’t have to wait long, but I stayed for feast More

Something was wrong with the Highlander as a result of our last service. Lee got us back in immediately and had the issue addressed! our last service. Lee got us back in immediately and had the issue addressed! More

Unprofessional, manipulative, rude, zero integrity, poor customer service, kept me at dealership 8 hours, didn’t pay off my trade on time, had to go to the dealership again to get answers, poor communicatio customer service, kept me at dealership 8 hours, didn’t pay off my trade on time, had to go to the dealership again to get answers, poor communication, overall worst experience I have ever had at a dealership! Alejandro yelled at us and refused to sell us a vehicle because we caught him adding in Zaktek during financing. They refused to sell us a vehicle without Zaktek even though it’s an option. This was witnessed by Jean and Matt another finance person. They took Alejandro off the deal and assigned Ali to us who told us Alejandro is an xxxxxxx but they tolerate it because he is the best salesman in that he sells a lot of vehicles. The sales people were cussing and talking poorly about us in the hallway. We saw other sales and finance people making sexual comments with the females working there and were also cussing at eachother and fighting in the hallways. They were speaking Spanish in front of us saying bad things but little did they know I speak Spanish. They bribed us with a gift card so I would not give a poor review. Alejandro was very arrogant and acts like he is better than everyone. Jean Decoste never paid off my trade in but sold my trade while never financing the new vehicle. I wanted my old vehicle back but somehow ironically we were told it was sold. I was at the dealership for 8 hours the first time and 6 hours the second time when I came back demanding answers of what was going on and was crying. Jed Dale got involved and finally helped us. Jed took Jean off the deal because he was being rude to us, didn’t do his job and was talking poorly about us as we could hear from his office as Jed put us in the office right next to Jean. I informed Jed of everything we had been through. Jed rewrote the deal and made sure my trade was paid off and my new vehicle got financed within a week. I still don’t have my plates over a month now. I wish I had never purchased a vehicle from this dealership! The owner of this dealership should know the trauma we experienced just to buy a vehicle. Worst experience ever!! More

Not the person that was suppose to handle my service. Received service that was not told to me when the appointment was first made. Received service that was not told to me when the appointment was first made. More

Best service man yet. Thoughtful in every respect. You do not pay him enough! Larry Tallaksen Thoughtful in every respect. You do not pay him enough! Larry Tallaksen More

Professional is every way. Kept me abreast of charges and how everything was going Give him a raise or more responsibility! He is one that would leave for a better job if he co Kept me abreast of charges and how everything was going Give him a raise or more responsibility! He is one that would leave for a better job if he could not move up. Larry Tallaksen More

Camelback Toyota rocks! I love their service and their facility is always clean! Always on top of everything with the reminders I love their service and their facility is always clean! Always on top of everything with the reminders More

Camelback Toyota has serviced my 4runner. since I purchased it 135,000 ago.. They have always been very professional and I have been very pleased with the service they provide. since I purchased it 135,000 ago.. They have always been very professional and I have been very pleased with the service they provide. More