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Camelback Toyota - Service Center

Phoenix, AZ

4.6
4,085 Reviews

4,085 Reviews of Camelback Toyota - Service Center

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July 28, 2024

Post COVID, nothing special anymore about bringing car in for service. Dealership reneg on ‘special’ service items emphasized at all steps of the buying process. The buy 3 oil change isn’t a deal - almost $ More

by eric1007ca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
July 28, 2024

Service has not disappointed, happy woth service. Sales and finance..no good, can do better for repeat customers. More

by BROWN.TANYAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lon Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 28, 2024

Service has not disappointed, happy woth service. Sales and finance..no good, can do better for repeat customers. Service charges 3% surcharge for using credit card, even when using Toyota card, I do More

by BROWN.TANYAR
Recommend Dealer
Yes
Employees Worked With
Lon Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 28, 2024

My service guy was Aaron who quickly greeted us , informed us of a service deal and discounts, my car was serviced and finished sooner than expected . Aaron was great More

by noemail_4987787
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
July 28, 2024

Service is good. Very attentive. Recommended service items on top of 60k service should be discounted. Car doesn’t seem to be running any better than before service. More

by WFMCCARTHY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lane
July 28, 2024

I had a 9:00 service appointment to have my service. At 1:15 my service representative advised me that they have not stated working on my car. I was told that my car was forgotten and that Saturday is a More

by KMEADOWS1963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Teddy service representative
Aug 05, 2024 -

Camelback Toyota responded

We apologize for the delay and the inconvenience you experienced during your recent service appointment. Your feedback is important to us, and we want to address your concerns directly. Please contact Jimmy, our Service Manager, at cbtservice@vtaig.com, so we can discuss this situation further and work towards a resolution. Thank you for bringing this to our attention.

July 28, 2024

Great ease I. Making service appointments. Very well organized and efficient. Very friendly and professional personnel. More

by mpgoss1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Whitaker
July 28, 2024

My Service was quick and easy and my service provider Sammy was very helpful. Thank you More

by GABEFELIX0713
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samuel from the service department.
July 28, 2024

Very straight forward and helpful in looking into something you’re worried about! Friendly and great services! More

by emmitcastillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Schumaker
July 28, 2024

Brandon was helpfull with all my needs. Staff was so polite. When was leaving even asked if I wanteded a water to go! More

by SHELLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Branden in service department
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