4,083 Reviews of Camelback Toyota - Service Center
A request oil change and tire rotation quoted at time of appointment went from $109 to over $200, took 5.5 hrs not the 1.5 originally quoted. Hard to justify dealer prices and timeline any longer. While wai appointment went from $109 to over $200, took 5.5 hrs not the 1.5 originally quoted. Hard to justify dealer prices and timeline any longer. While waiting I received email stating more work was needed (air filter etc) I accepted the repairs and at the same time my service writer came out to say all the work was done. Meaning they would NOT complete the additional work. Very disappointing. More
I got my car on 6/18 and I've had to come back 3 times already. 1st time the car was making some noises and shaking at 65+ speeds I brought it in they did an alignment just 2 week after buying unit proble already. 1st time the car was making some noises and shaking at 65+ speeds I brought it in they did an alignment just 2 week after buying unit problem proceeded and not once did there service tech or service adviser mention anything about the tire. I had to take the car to 3 different people for the to tell me unit shouldn't have been sold as is with different tires and treads due to unit being AWD vehicle I had to proceed to come back to address issue again I've had the car for 40 days and my battery goes out and I need a replacement out of pocket on a pre certified vehicle that I bought thinking ir really was cerified. I'm very well aware batteries are normal wear and tear but again I have had this car for 40 days and I need a battery there is no way that us normal wear an tear unless the battery in the car was never tested to bigin with or its a very old battery. I have lost many hours of my day and work due to this inconvenience that I feel should of been addressed before unit was sold or the very least the 1st visit. More
Cesar is the best person I have the pleasure speaking to to get the job done and done right and answers all my questions that same day Thank you you’re the best to get the job done and done right and answers all my questions that same day Thank you you’re the best More
Jen’s trull is great friend always goes in Camelback Toyota because Jens every year I purchase from Jens Toyota because Jens every year I purchase from Jens More
It was a very welcoming and pleasant experience! I felt very taken care of. I'm happy to be with Toyota. I felt very taken care of. I'm happy to be with Toyota. More
Clean, courteous, competent. Robert Gonzalez was friendly, prompt, and helpful. Online report of inspections with photos is helpful in making pressure free decisions about what w Robert Gonzalez was friendly, prompt, and helpful. Online report of inspections with photos is helpful in making pressure free decisions about what work to request. More
I had a maintenance service on Thursday, which was pleasant and a great experience. The next day my radio had stopped working. I scheduled this appointment solely to have a radio looked at and repaire pleasant and a great experience. The next day my radio had stopped working. I scheduled this appointment solely to have a radio looked at and repaired. During the inspection I was provided the service list that included three other maintenance orders listed as needs immediate attention. Being as I was there less than a week ago it was very off-putting to have the services added when they were not even mentioned 2 days ago during my actual maintenance appointment. When I called for clarification there was no apology there was no accountability and when I picked up the service provider again did not apologize for the added services that were not actually necessary for my vehicle during this visit More