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Camelback Toyota - Service Center

Phoenix, AZ

4.6
4,083 Reviews
Call Service Center (602) 264-2841

4,083 Reviews of Camelback Toyota - Service Center

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June 23, 2024

Very fast service and quite efficient. I’ve been dealing with them for 26 years and have always been pleased. More

by ALDO50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
peter nguyen
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June 23, 2024

Me encantó mi vendedor y el trato con la financista excelente todos fueron gentiles conmigo y amables regresaría en cualquier momento More

by ELIZABETHSOCARRAS6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
david y denita
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June 23, 2024

Lady who checked me in was clueless when i mentioned i was there for a 5000 mile marker routine maintenance check (tire rotation, 4 point inspection, etc) Once my car was finished, i waited at valet for 4 More

by brody_hicks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service
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Jul 01, 2024 -

Camelback Toyota responded

Thank you for taking the time to share your experience. We apologize for the inconvenience and frustration you encountered during your recent visit. Your feedback is important to us, and we are committed to improving our service. To address your concerns and ensure a better experience in the future, please contact our Service Manager, Jimmy, at cbtservice@vtaig.com. Thank you for bringing this to our attention, and we hope to have the opportunity to serve you better in the future.

June 23, 2024

Working with Mike Romero is always great. Work done on time and well. Everything explained More

by DLWESTMSRD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Romero
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June 22, 2024

Everything was fast and on time. I made the appointment the same day and I was in and out in an hour. More

by ROBERTO18ROMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael French
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June 22, 2024

Dealerships had a special on services that I needed and they wouldn't honor it because I had pre purchased my oil changes. More

by lissette57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure
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Jul 01, 2024 -

Camelback Toyota responded

Thank you for your recent review of Camelback Toyota's service department. We understand your frustration and want to assure you that customer satisfaction is our top priority. To get a better understanding of the situation and explore potential solutions, we would like you to connect with Jimmy, our Service Manager. You can reach Jimmy directly at cbtservice@vtaig.com.We appreciate your patience and look forward to hearing from you soon.

June 22, 2024

We have purchased 4 vehicles from camelback Toyota always honest, to the point and over confidence on my end that everything it’s being done right. Great savings also. More

by Escalantesoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paloma Galvez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paloma was great to work with Honest and trustworthy
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June 22, 2024

My service associate was Quatarius and he was fantastic. He explained each step, kept me informed during the process and was very friendly the entire time. I will definitely contact him directly for my ne More

by sandybeancounter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department- Quatarius
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June 22, 2024

Always have excellent customer service on my visits. Very friendly and professional. The wait time is reasonable More

by PENNIE1229
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service dept
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June 22, 2024

I always get what I need, although I wish that costs could be lower. Simple maintenance is sometimes out of reach because of the service costs. Thanks. More

by JSPUDWILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Arce
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