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Camelback Toyota - Service Center

Phoenix, AZ

4.6
4,079 Reviews
Today: 7:00 AM - 4:00 PM Open Now
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4,079 Reviews of Camelback Toyota - Service Center

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June 18, 2024

Technicians used 0W-20 oil for my 23 Corolla Cross XLE. The 2.0L for this vehicle calls for 0W-16.. not super uncommon of an oil weight especially given that a handful of Toyota models utilize this same oi More

by gwpawluk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Spector
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2024 -

Camelback Toyota responded

Thank you for bringing this to our attention and for sharing your feedback regarding the recent service on your 2023 Corolla Cross. We sincerely apologize for any inconvenience this may have caused. We understand the importance of using the correct oil specification for your vehicle, as it directly impacts performance and longevity. We take such matters very seriously. To address this issue promptly and ensure your vehicle is serviced correctly, we invite you to contact Jimmy, our Service Manager, at cbtservice@vtaig.com. Jimmy will personally oversee the resolution of this matter. Additionally, he will conduct a thorough review to prevent such occurrences in the future. We appreciate your understanding and patience as we work to rectify this situation. Thank you for bringing this to our attention, and we hope to restore your confidence in our service department.

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June 18, 2024

Im satisfied with the service that i received on the day of service George was very helpful keeping me informed of what was going on More

by JULINAD101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Rodriguez
June 18, 2024

Welcoming, Mike Romero is always helpful and pleasant. He takes excellent care of my needs More

by CHEADLEY0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
mike romero
June 18, 2024

Jorge is always very polite and always takes the time to explain everything in detail to me. I appreciate his excellent customer service. More

by gargina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge A Rodriguez
June 18, 2024

Buen servicio y atencion, recomiendo el lugar… en ocasiones hay cosas que no te dicen al momento pero todo bien More

by GUADALUPE.MICHELG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melanie Kranz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abbas y José tijerina
June 18, 2024

Service writer Titus was polite, positive and professional. Work was done in a timely manner. More

by SALESESAL1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Titus Service Writer
June 18, 2024

Very stratified with the service, thank you once again and I am definitely coming back for more service. Thanks once again.! More

by CVASQ66504
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
June 18, 2024

This dealership deals with conflict very effectively and I appreciate the customer service that is consistently provided. I recently dealt with a minor issue involving the service department, however mana More

by asimmone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lane
June 18, 2024

Adam was super chill, understanding & honest with communication. Came later than expected and was still done technically within a day Sat-Monday morning! (Closed Sundays) loving the way the car feels More

by v garcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
adam
June 18, 2024

Thank you Camelback Toyota. We had a great experience with the help from an amazing team. Special thanks to Michael Tommasino, Internet Sales manager for a great, low pressure a More

by ANDY@ON-PATH.COM
Recommend Dealer
Yes
Employees Worked With
Mike Tommasino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isaa Farah
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