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Camelback Toyota - Service Center

Phoenix, AZ

4.6
4,084 Reviews
Call Service Center (602) 264-2841

4,084 Reviews of Camelback Toyota - Service Center

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January 28, 2025

Cammeron was really nice, he responded all of my questions and was very polite, much appreciated More

by Monitt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
cammeron- service visit
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Jan 29, 2025 -

Camelback Toyota responded

Monitt, we’re thrilled to hear about your positive experience with Cammeron! Our team strives to provide excellent service, and it’s great to know that he was able to assist you effectively. Thank you for your kind words and for taking the time to share your feedback!

January 28, 2025

Ingot the help I needed to purchase a new car. Marion got me what I wanted the way I asked for. Very good CS. Our 5th car for the last 8yrs. More

by FELYWILLIAMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marion Hopper
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 29, 2025 -

Camelback Toyota responded

We're thrilled to hear you had a great experience with Marion! Thank you for your continued trust over the years. We look forward to helping you with your next car purchase!

January 28, 2025

Chase was awesome. Explained everything in clear detail and was very honest and friendly. People who delivered the car not so much. More

by Anonymous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase
Report | Print
Jan 29, 2025 -

Camelback Toyota responded

Thank you! We’re thrilled to hear that Chase made such a positive impact with his clear communication and friendly approach. We appreciate your feedback about the delivery team and will work on improving that experience. Your insights help us grow!

January 28, 2025

I go to Camelback Toyota, there the closets dealer to me. I like to get service writer Michael Ramero for all my vehicle maintenance and repairs. He's been there for a long time. I took in my used Tacoma 201 More

by francisfierros
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ramero
Report | Print
Jan 29, 2025 -

Camelback Toyota responded

Thanks for sharing your experience, Francis! We're glad to hear that Michael has been a reliable resource for your Tacoma maintenance. It’s great to know your truck is roadworthy and ready for Phoenix. We appreciate your support and look forward to serving you again!

January 28, 2025

Services were great. It was finished when they said it would be. Recommend the chicken sandwich while you wait More

by GARTH_BUTCHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan in service
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Jan 29, 2025 -

Camelback Toyota responded

Thanks for the fantastic review, Garth! We're thrilled to hear you enjoyed our services and the chicken sandwich. Your recommendation means a lot to us. We look forward to seeing you again soon!

January 28, 2025

It is no surprise this service center is not thriving like it did at one time. Poor service and inexperienced staff. Would not recommend. More

by Joseph Fauci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Three people in service. All did an awful job.
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Jan 30, 2025 -

Camelback Toyota responded

We strive to provide top-notch service, and we regret that we fell short during your visit. If you would like to discuss your experience further or if there’s anything we can do to resolve the situation, please feel free to reach out to Jimmy, Service Manager, at cbtservice@vtaig.com.

January 28, 2025

Lane is amazing. Always in contact with you. Nice and kind. Definitely good good customer service More

by JANETTEF03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
lane
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Jan 30, 2025 -

Camelback Toyota responded

Janette, we're thrilled to hear about your positive experience with Lane! Our team strives to provide excellent customer service, and it's great to know that Lane's communication and kindness made a difference for you. Thank you for the fantastic feedback!

January 27, 2025

Service center was fine, the wait was just excessive despite having an appointment. But the front part of the dealership is pretty atrocious. Communication is basically non existent between sales and ev More

by Megreed34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
dont remeber names
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Jan 28, 2025 -

Camelback Toyota responded

We understand how important timely service is and will work with our team to ensure a more efficient process moving forward. Our goal is always to provide the best possible experience, and we regret that this was not your experience. If you'd like to discuss your visit further or have any questions, please reach out to Jimmy, Service Manager, at cbtservice@vtaig.com.

January 26, 2025

Muy buen servicio en Toyota camelback y el trato de Jasinto fue muy bueno gracias por el servicio. More

by TACHO931
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaden Jasinto
Report | Print
Jan 27, 2025 -

Camelback Toyota responded

¡Gracias por tu amable reseña! Nos alegra saber que Jasinto te brindó un excelente servicio en Toyota Camelback. Agradecemos mucho tu comentario y esperamos poder atenderte nuevamente en el futuro.

January 26, 2025

Brandon was very helpful and friendly. Clear communication and was quick to get my truck serviced. More

by jvasquez17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Whitaker
Report | Print
Jan 27, 2025 -

Camelback Toyota responded

Thank you for your great feedback! We're happy to hear that Brandon provided helpful and friendly service with clear communication. It's great to know he was able to get your truck serviced quickly. We appreciate your review and look forward to assisting you again!

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