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Camelback Toyota - Service Center

Phoenix, AZ

4.6
4,085 Reviews

4,085 Reviews of Camelback Toyota - Service Center

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January 20, 2025

There service is great but when you arrive to the service center and you wait in the vehicle for 10 minutes and no one even acknowledges you are there, having to get down from the vehicle, find someone to gr More

by GALLOLLOVE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
Jan 21, 2025 -

Camelback Toyota responded

Thank you for sharing your experience! We’re glad to hear Quatarius provided great service once you connected. We’ll work on improving our greeting process to ensure a smoother arrival for our customers. Your feedback is invaluable in helping us enhance our service!

January 19, 2025

Very professional and knowledgeable service tech. Clean waiting area. Trusted service. The only complaint is the price for labor which in most cases is 3 times the cost of parts making full repairs o More

by VICTORIAJ04005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Nemo Barnett
Jan 20, 2025 -

Camelback Toyota responded

Victoria, thanks for your feedback! We’re glad you appreciate our professional service and clean environment. We understand your concerns about labor costs and are always working to find ways to offer the best value. We appreciate your referrals and look forward to serving you again!

January 19, 2025

The service agent was great. The agent was not pushy for any services. They were personable snd straight forward. I will be coming back to them for some of the needed work. More

by roxy.b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremiah
Jan 20, 2025 -

Camelback Toyota responded

Thanks for the fantastic review, Roxy! We're thrilled to hear you had a positive experience with our service agent. We pride ourselves on being approachable and straightforward. We look forward to welcoming you back for your next visit!

January 19, 2025

I appreciate my service reps’ knowledge and ability to describe the issue and process to remedy it. I am informed and can make good decisions with each car repair situation. More

by jafisheraz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
michael french
Jan 20, 2025 -

Camelback Toyota responded

Thanks for the fantastic feedback! We're thrilled to hear that our service reps provided you with the knowledge and clarity you needed. Your ability to make informed decisions is exactly what we aim for. We appreciate your support and look forward to serving you again!

January 18, 2025

It was no different from other dealerships. I think the employees are told not to be friendly and not to smile. More

by gbl1951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Petnoe
Jan 20, 2025 -

Camelback Toyota responded

We aim to create a welcoming atmosphere for all our customers. Your experience matters to us, and we'll work on enhancing our team's friendliness to ensure everyone feels valued.

January 18, 2025

Frank was great. He was very knowledgeable and enthusiastic about the service experiences. He explained the necessity of the required services in a manner that was e More

by DESSERTHUSKER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Moreno
Jan 20, 2025 -

Camelback Toyota responded

Thanks! We're thrilled to hear that Frank made such a positive impact with his knowledge and enthusiasm. Our team strives to provide clear and helpful information, and it’s great to know we hit the mark with you!

January 18, 2025

Peter Nguyen was great. He was courteous, and friendly, and he helped me without being pushy. I liked that. More

by mylander
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Peter Nguyen
Jan 20, 2025 -

Camelback Toyota responded

Thanks for the fantastic feedback! We're thrilled to hear that Peter made such a positive impression. Our team strives to be helpful and approachable without being pushy. Your support means a lot to us!

January 16, 2025

They are so nice , so kind , so helpful, im glad that i buy from them , and the service is great , they so nice , thanks More

by Saleh Ghannam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex manasrah
Jan 20, 2025 -

Camelback Toyota responded

Saleh, we truly appreciate your kind words! It’s fantastic to hear that you had such a positive experience with our team. Your satisfaction means the world to us, and we look forward to serving you again soon!

January 16, 2025

Very good service nice service man I would recommend him 100% very helpful. Good service very good everything overall. More

by MARTHAYRAUL1077
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quatarius Q Barrino
Jan 20, 2025 -

Camelback Toyota responded

Thanks! We’re thrilled to hear you had a great experience with our team. Your recommendation means a lot to us, and we appreciate your kind words about our service. Looking forward to serving you again soon!

January 16, 2025

Jorge was our service rep , he was very professional , attentive and prompt . Clear explanation as to the service More

by hectorvelasco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge
Jan 17, 2025 -

Camelback Toyota responded

Thank you, Hector! We're thrilled to hear about your positive experience with Jorge. Our team strives for professionalism and clarity, and it’s great to know we hit the mark for you. We appreciate your feedback and look forward to serving you again!

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