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Camelback Toyota - Service Center

Phoenix, AZ

4.6
4,085 Reviews

4,085 Reviews of Camelback Toyota - Service Center

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January 01, 2025

Advisores are amazing, helpful, with great communication. I've been coming here for years and I don't want to go anywhere else. More

by PKDANZA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan and Nemo are wonderful
January 01, 2025

Advisores are amazing, helpful, with great communication. I've been coming here for years and I don't want to go anywhere else. More

by PKDANZA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan and Nemo are wonderful
Jan 03, 2025 -

Camelback Toyota responded

¡Estamos encantados de saber que has tenido una experiencia tan positiva con nuestros asesores! Tu lealtad significa mucho para nosotros, y estamos comprometidos a seguir brindándote el mismo excelente servicio en los años venideros. ¡Gracias por ser una parte valiosa de nuestra comunidad!

January 01, 2025

Good service with Titus, he explained everything well. He us good at communicating and understanding the car issues. More

by Abby-ayala1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
titus
Jan 03, 2025 -

Camelback Toyota responded

Thanks for the great feedback! We're thrilled to hear that Titus provided excellent service and communicated effectively. Your satisfaction is our priority, and we appreciate you taking the time to share your experience!

January 01, 2025

Very satisfied with the dealership. Yoanna has been my sales agent and has helped me with all my questions. The managers Ryan and Archie as well. During my finance paperwork, Matt Berr More

by JURGEN.TONA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
yoanna tona
Jan 03, 2025 -

Camelback Toyota responded

We’re thrilled to hear about your positive experience! It's wonderful that Yoanna, Ryan, Archie, and Matt were able to assist you throughout the process. Your satisfaction means a lot to us. Thanks for choosing our dealership!

January 01, 2025

This dealership is the best dealership, I don’t like going anywhere else! Fast, efficient service More

by sherrie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damian
Jan 03, 2025 -

Camelback Toyota responded

Thank you, Sherrie! We're thrilled to hear you had a great experience with us. Our team works hard to provide fast and efficient service, and it’s wonderful to know it shows. We appreciate your loyalty and look forward to seeing you again!

December 31, 2024

The service advisor was excellent. I think it’s extremely poor business practice to add a 3% service charge for using a credit card, thus the lower score. More

by jeff@lreaz.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/a
Jan 02, 2025 -

Camelback Toyota responded

We're pleased to hear that our service advisor was able to assist you well. We understand your thoughts regarding the 3% service charge for credit card payments. We aim to keep things transparent and appreciate your perspective on this. If you'd like to discuss this matter further or have any other concerns, please don't hesitate to reach out to Jimmy, Service Manager, at cbtservice@vtaig.com.

December 31, 2024

Camelback is always thorough, prompt. The staff is helpful. They honor their commitments and timelines. More

by RTMARKO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
Jan 03, 2025 -

Camelback Toyota responded

Thanks for the great feedback! We're glad to hear you appreciate our thoroughness and commitment to timelines. Your support inspires us to keep delivering the best experience possible. Looking forward to seeing you again soon!

December 31, 2024

Very Easy to make an appointment and good communication for services provided. Peter was helpful. More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Nguyen
Jan 03, 2025 -

Camelback Toyota responded

Thanks for the awesome feedback, Mike! We're thrilled to hear that you had a smooth experience and found our communication helpful. We'll be sure to share your kind words with Peter. Looking forward to serving you again!

December 31, 2024

Quick even if you do not have an appointment. Courteous employees who know their stuff about cars. More

by WOHLHETERK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael in service department
Jan 03, 2025 -

Camelback Toyota responded

Thanks! We’re thrilled to hear you had a great experience with our team. We pride ourselves on being knowledgeable and accommodating. Your feedback means a lot to us, and we look forward to serving you again!

December 31, 2024

You guys are great. SENOR RAMIREZ is a fantastic employee who desereves a huge raise!!! More

by MAT3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Senor Ramirez
Jan 03, 2025 -

Camelback Toyota responded

Thank you for your fantastic review! We’re thrilled to hear you had a great experience and appreciate your kind words. We’ll make sure to pass along your feedback to the team!

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