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Camelback Toyota - Service Center

Phoenix, AZ

4.6
4,085 Reviews

4,085 Reviews of Camelback Toyota - Service Center

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December 28, 2024

My service writer is the best it wasn’t for him. I don’t know if I’d come to that dealer he’s in tune to my needs. What else can I ask for? More

by gstewart24
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter N
Dec 30, 2024 -

Camelback Toyota responded

Thanks for the fantastic feedback! We’re thrilled to hear that your service writer provided such attentive support. Our team is dedicated to ensuring a great experience, and it’s rewarding to know they made an impact. We appreciate your loyalty and look forward to serving you again!

Dec 30, 2024 -

gstewart24 responded

My service writer, Peter, Was the best his knowledgeable and my needs goes out of his way to please me what else can you ask for? Thank you Peter.

December 28, 2024

When I arrived at the dealership for my service I ended up standing around for about 10 minutes. People were walking past me but no one asked to help. The people that are in the service department should u More

by hetwil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamal in the service department
Jan 02, 2025 -

Camelback Toyota responded

It’s concerning to hear that your initial visit left you waiting without acknowledgment. We agree that every member of our team should prioritize making our customers feel welcomed and valued. However, we're pleased to hear that once you connected with your service writer, your experience improved. We’d like to ensure that future visits start on a more positive note. Please reach out to Jimmy, our Service Manager, at cbtservice@vtaig.com to share any further details or suggestions.

December 27, 2024

Michael French has been my point of contact for servicing my Toyota. He's very knowledgeable in his field, professional, and goes out of his way to help me. I just sent my other vehicle to be serviced by Cam More

by HAUGUELT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael French
Dec 30, 2024 -

Camelback Toyota responded

Thank you! We're thrilled to hear about your positive experience with Michael and our service team. Your trust in us means a lot, and we’re glad to provide you with quality service at competitive prices. We look forward to continuing to serve you and your vehicles!

December 27, 2024

Timeliness was on point. Service advisor was friendly and professional. Very knowledgeable and answered all questions and concerns. All that I asked to be done was done very More

by jsuerojr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lane Cherewatenko
Dec 30, 2024 -

Camelback Toyota responded

Thank you! We’re thrilled to hear about your positive experience. Our team, especially Ms. Lane, works hard to provide great service, and your feedback means a lot. We appreciate your support and look forward to serving you again!

December 27, 2024

I always receive excellent service at Camelback Toyota. The work is completed timely and I received updates as the service is performed. More

by TBREND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter
Dec 30, 2024 -

Camelback Toyota responded

Thank you for your fantastic review! We're thrilled to hear you consistently receive excellent service and timely updates. Your satisfaction is our priority, and we appreciate your trust in us at Camelback Toyota. Looking forward to serving you again!

December 27, 2024

I will always go to Camelback Toyota first for all of my vehicle needs. I have now bought 2 vehicles from Camelback Toyota, one of which is a Chevy Silverado. I chose to look at CT before going to a Chevy d More

by AnthonyPB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

Camelback Toyota responded

Thanks for the fantastic review! We're thrilled to hear you had such a positive experience with our team. Your loyalty means everything to us, and we look forward to helping you with all your future vehicle needs. Enjoy your new rides!

December 27, 2024

Joey did a great job taking care of me and my car in a few hrs More

by OLSENBG
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
joey
Dec 30, 2024 -

Camelback Toyota responded

Thanks, Olsen! We're thrilled to hear that Joey provided you with excellent service. Your satisfaction is our priority, and we appreciate your feedback. Looking forward to seeing you again!

December 26, 2024

I appreciate the amenities available while you wait. Brandon Whitaker is the reason I return to service my vehicle as I have had a positive experience every visit. More

by jjfrausto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
na
Dec 30, 2024 -

Camelback Toyota responded

Thanks for the fantastic feedback! We're thrilled to hear you enjoy our amenities and appreciate Brandon's exceptional service. We look forward to welcoming you back for your next visit!

December 25, 2024

Quick, professional service with transparent pricing; staff is friendly and efficient. Highly recommend for repairs! More

by MGUERERO_72044
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service
Dec 30, 2024 -

Camelback Toyota responded

Thanks! We're thrilled to hear you had a great experience with our team. Providing efficient service and transparent pricing is our priority. Your recommendation means a lot to us!

December 25, 2024

Michelle was very nice, knowledgeable and patient. Tried her best to help me out as much as should could. Would definitely love to continue working with her every time my car needs work. I only wi More

by AMANDA.MANOR
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Patnoe
Dec 30, 2024 -

Camelback Toyota responded

Thank you for your fantastic feedback, Amanda! We're thrilled to hear Michelle made your experience positive. We appreciate your input about transportation services and will share it with the team as we strive to improve. Looking forward to assisting you again soon!

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