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Camelback Toyota - Service Center

Phoenix, AZ

4.6
4,085 Reviews
Call Service Center (602) 264-2841

4,085 Reviews of Camelback Toyota - Service Center

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December 25, 2024

Honest and helpful. I have an old Toyota and they always take good care of it. More

by rose61171
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department Mauro
Report | Print
Dec 30, 2024 -

Camelback Toyota responded

Thanks, Rose! We’re thrilled to hear you’re happy with our service. We love taking care of your old Toyota and ensuring it runs smoothly. Your trust means a lot to us!

December 25, 2024

Met with Edward at Camelback Toyota and he was very helpful in finding the right vehicle. We did a lot of searching the lot to get what I needed. More

by cnkwhite
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Mkpanam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 30, 2024 -

Camelback Toyota responded

Thanks! We're thrilled to hear Edward was able to help you find the perfect vehicle. Our team is always here to assist, and we appreciate your recognition of our efforts. Enjoy your new ride!

December 25, 2024

Robert was very helpful. The bill was high. Parts were marked up pretty significantly. But very pleased with labor and service advisor. More

by Toyota24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Gonzalez
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Dec 30, 2024 -

Camelback Toyota responded

Thanks for the positive feedback! We're glad to hear Robert provided excellent service. We appreciate your insights on pricing and will continue to strive for transparency while delivering quality work. Your satisfaction is our priority!

December 25, 2024

It was easy to make the service appointment and the work was performed while I waited at the dealership. More

by LJUE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon W.
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Dec 30, 2024 -

Camelback Toyota responded

Thanks for your fantastic review! We’re thrilled to hear that scheduling your service was a breeze and that you could comfortably wait at the dealership. Your satisfaction is our priority, and we appreciate you sharing your experience with us!

December 24, 2024

Friendly and informative throughout purchase transactions (5 new purchases since early 200’0s) and reliable service for maintenance over the years! More

by LIDYAE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lou Alsaadi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex (sales) Senior sales- MO
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Dec 30, 2024 -

Camelback Toyota responded

Thank you! We’re thrilled to hear about your positive experiences with our team over the years. Your continued support means the world to us, and we’re here to keep providing you with friendly and reliable service!

December 22, 2024

I feel that it was a good experience for both parties. Jessie, Kahalil, Ernesto and Jacky were top notch. More

by JS
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ernesto, Jacky and Kahalil
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Dec 23, 2024 -

Camelback Toyota responded

Thank you for your fantastic feedback! We're thrilled to hear you had a great experience and that our team made a positive impact. We appreciate your support and look forward to welcoming you back soon!

December 22, 2024

Great services! Damian explain Everything and the services was fast that usually. I love it! More

by Rebeccapinon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service, Damian
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Dec 23, 2024 -

Camelback Toyota responded

Thanks for the fantastic feedback! We're thrilled to hear that you loved the service and found it fast and informative. Damian is great at what he does, and we appreciate you taking the time to share your experience!

December 22, 2024

Nice and caring staff. A big service department that was run smoothly and efficiently. A lot of positive energy that makes you feel very at ease and not minding waiting th More

by JP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose (Service Advisor) and Izak (Service Manager)
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Dec 23, 2024 -

Camelback Toyota responded

Thank you, JP! We're thrilled to hear you had such a positive experience with our team and service department. Creating a welcoming atmosphere is important to us, and it's great to know you felt at ease. We appreciate your kind words!

December 22, 2024

My experience at this Toyota dealership was great and my service advisor Cesar was to the point. Honest. Great to work with and quick. More

by Amelz9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Ojeda
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Dec 23, 2024 -

Camelback Toyota responded

We're thrilled to hear you had a great experience with us! Cesar truly values honesty and efficiency, and it's fantastic that his service made an impact. Thank you for sharing your feedback; it motivates us to keep delivering excellent service!

December 22, 2024

Punctual. Nice and friendly. But I signed for maintenance of $338 and was charged $454..and the did not even blow out the fan.. Really upset about that. More

by avventura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teddy
Report | Print
Dec 27, 2024 -

Camelback Toyota responded

We do understand your frustration regarding the discrepancy in pricing and the issue with the fan. This is certainly not the experience we aim to provide, and we’d like to look into this further. Please feel free to reach out to Jimmy, our Service Manager, at cbtservice@vtaig.com.

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