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Camelback Toyota - Service Center

Phoenix, AZ

4.6
4,085 Reviews
Call Service Center (602) 264-2841

4,085 Reviews of Camelback Toyota - Service Center

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December 11, 2024

Lee was awesome! He provided fast and friendly service on a visibly busy day. Thanks again it was a pleasure. More

by CAFPB13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee
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Dec 12, 2024 -

Camelback Toyota responded

Thanks! We’re thrilled to hear about your positive experience with Lee. Our team always strives to provide excellent service, even on busy days. Your feedback means a lot to us!

December 11, 2024

Michelle Pattie was a great service advisor and walked me through each step answered any questions I had More

by SOULFOOD901
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Patnoe
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Dec 12, 2024 -

Camelback Toyota responded

We’re thrilled to hear about your positive experience with Michelle! Our team is dedicated to providing excellent service, and it’s great to know Michelle was there to guide you. Thank you for sharing your feedback!

December 10, 2024

Service representative Q did a very good job. I think the center tries to upsell service, but that is common practice these days. More

by Highlander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Representative “Q.”
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Dec 10, 2024 -

Camelback Toyota responded

Thanks for your feedback! We're glad to hear Q provided great service. We aim to offer tailored solutions, but we appreciate your perspective on upselling. Your insights help us improve, and we hope to earn that fifth star next time!

December 10, 2024

It’s good service fast too they are nice and answered my questions and made sure we knew how to contact him if needed anything else More

by JENNYLEUE02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service
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Dec 10, 2024 -

Camelback Toyota responded

Thanks for the fantastic feedback, Jenny! We're thrilled to hear you had a great experience with our team. Providing fast and friendly service is our top priority. If you have any more questions or need assistance, we're always here to help!

December 10, 2024

Service department staff has been attentive to all my needs and requests. Sales staff too. More

by KLEPISTO
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Uriel Garcia-Sacedo
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Dec 10, 2024 -

Camelback Toyota responded

Thanks for the fantastic feedback! We're thrilled to hear that our service and sales teams have met your expectations. Your satisfaction is our top priority, and we appreciate your support!

December 10, 2024

Damian Holloway offers great service , timeliness and complete disclosure of what is being worked on More

by MBERG2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service dept
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Dec 10, 2024 -

Camelback Toyota responded

Thanks for the fantastic review! We're thrilled to hear that Damian provided you with excellent service and transparency. Your positive feedback motivates us to keep delivering great experiences. We appreciate your support!

December 09, 2024

Fast service friendly people, the spa room upstairs is next level with the massage chair More

by SEANMALLERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael chandler
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Dec 10, 2024 -

Camelback Toyota responded

Thanks, Sean! We’re thrilled to hear you enjoyed our fast service and the spa room. Our team works hard to create a relaxing experience, and it’s great to know you loved the massage chair. We can’t wait to welcome you back for another visit!

December 09, 2024

Uriel is a great service person. Nice to have someone that knows me and my vehicles. More

by gkorstad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melanie Kranz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 10, 2024 -

Camelback Toyota responded

Thanks for the fantastic feedback! We're thrilled to hear that Uriel's personalized service made a positive impact. Your satisfaction means a lot to us, and we look forward to continuing to provide great experiences for you and your vehicles!

December 08, 2024

Smooth purchase overall, great sales consultant and finance manager made the experience easy, exciting and fun. More

by t1m6037
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julian Napolitano
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Dec 09, 2024 -

Camelback Toyota responded

Thanks for the fantastic feedback! We're thrilled to hear that our team made your purchase experience enjoyable. We strive to make every step smooth and fun. Your support means a lot to us!

December 08, 2024

The wait for just an oil change was over 2 hours. The service guy was great though. More

by vlho2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaden Jacinto
Report | Print
Dec 10, 2024 -

Camelback Toyota responded

While we're glad to hear our service advisor provided excellent assistance, we understand how frustrating it can be to wait over two hours for an oil change. We want to ensure your visits are efficient and enjoyable. Please reach out to Jimmy, our Service Manager, at cbtservice@vtaig.com to discuss this further.

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