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Campbell Ford

Niles, MI

Overview
Employees
Reviews
Vehicles
4.7
2,513 Reviews
We are a Ford dealer located in Niles, MI. We have been in business over 40 years and are proud to represent Ford Motor Company and Saleen Mustangs. We are family owned and Doug Campbell is in the store nearly every day. Rest assured you will receive personal attention along with superior service and pricing. We strive to meet and exceed our customers needs every day. Please let us show you how!
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2801 S 11th St

Niles, MI

49120

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Showing 2,513 reviews

March 27, 2026

Always great service and always keep you informed about what was do e to your vehicle and what might possibly need done. Very thorough and reliable service. More

by kelly
Recommend Dealer
Yes
Employees Worked With
Chris Gamez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Gamez
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March 27, 2026

Easiest oil change service ever. Zach was amazing, he took care of our every need. More

by Ndtgdj
Recommend Dealer
Yes
Employees Worked With
Chris Gamez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Gamez
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Mar 27, 2026 -

Campbell Ford responded

It’s great to hear your oil change went smoothly and that our team took care of every need. Thank you for trusting your Ford F-150 with us. We’ll make sure Chris sees your praise.

March 27, 2026

We purchase all of our vehicles from Campbell Ford. They are always great to work with as a school district. More

by Andy
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jason Ziesmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Lares
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 27, 2026 -

Campbell Ford responded

Thank you for continuing to choose us for your fleet purchases, especially your new Ford F-350. Collaborating with your school district is a privilege. Jason and Brian look forward to assisting you again soon.

March 26, 2026

love Brian and Erik and whole staff great service and trustworthy Bill great too fantastic More

by annhaleyrn
Recommend Dealer
Yes
Employees Worked With
Erik Blad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erik Blad
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Mar 27, 2026 -

Campbell Ford responded

Thank you for leasing your new Ford Explorer and sharing this experience. We’re glad Erik and our staff provided great service you can trust. We look forward to assisting you again.

March 26, 2026

They were very friendly. They were able to find a car that fit my needs and budget. I still want to take the race cars out on some proving grounds. Lol More

by gingeremerick
Recommend Dealer
Yes
Employees Worked With
Brian Lares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Lares
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Mar 26, 2026 -

Campbell Ford responded

It’s great to see your five-star review. We’re happy our team found a Ford that fit your needs and budget. Enjoy pushing it on the proving grounds and let us know how it performs.

March 26, 2026

Very convenient way to get serviced at home! ! Great communication and always pleasant. Highly recommend. More

by lorivandagriff3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mobile Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Gamez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 26, 2026 -

Campbell Ford responded

Thank you for highlighting the convenience of our Mobile at home service. We’re glad our team communicated clearly and made the experience pleasant. Your recommendation means a great deal and we look forward to assisting your Ford again.

March 26, 2026

I was greeted with a joyful voice and smile from Chris. He was very professional and you can truly tell he enjoy his job. He answered my questions and guided me into the right direction. The lobby was peac More

by Win
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mobile Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Gamez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 26, 2026 -

Campbell Ford responded

It’s wonderful to hear that Chris greeted you with enthusiasm and that our team’s clear communication and peaceful lobby helped you feel comfortable. We’re glad the service on your Ford Fusion went smoothly and that Mobile provided a courteous ride home. Your encouraging words inspire us to keep delivering this kind of care every day.

March 24, 2026

Chris had excellent customer service and was very friendly! I forgot to give him a tip. More

by vulnaviawash
Recommend Dealer
Yes
Employees Worked With
Chris Gamez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Gamez
Report | Print
Mar 24, 2026 -

Campbell Ford responded

What a pleasure to hear that Chris’s friendly service stood out during your Ford Edge visit. We appreciate you sharing your kind thoughts and please know tips are not necessary. Thank you for the five-star review, and we look forward to serving you again soon.

March 23, 2026

Good car buying experience, straight forward negotiations, up front pricing, no "I'll have to check with my manager". More

by Randy
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bill Fletcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Ziesmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 23, 2026 -

Campbell Ford responded

It’s great to know your Ford Maverick purchase was straightforward with transparent pricing. Thank you for pointing out the efficiency of our negotiation process. We hope you enjoy every drive in your new Maverick!

March 23, 2026

Great sales experience, I have purchased multiple new Ford's with Jean and she always finds me the exact vehicle I am looking for. Service department is easy to deal with and does great work. More

by DAVID.RITSEMA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Fletcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
"Mean" Jean Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 23, 2026 -

Campbell Ford responded

Thank you for choosing us for your latest Ford Explorer. “Mean” Jean will be thrilled to know you appreciate her commitment to finding exactly what you want, and our service team is grateful for your kind words about their work. We look forward to assisting you again.

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