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Campbell Ford

Niles, MI

4.7
2,420 Reviews
We are a Ford dealer located in Niles, MI. We have been in business over 40 years and are proud to represent Ford Motor Company and Saleen Mustangs. We are family owned and Doug Campbell is in the store nearly every day. Rest assured you will receive personal attention along with superior service and pricing. We strive to meet and exceed our customers needs every day. Please let us show you how!
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2801 S 11th St

Niles, MI

49120

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Showing 2,420 reviews

February 20, 2026

They were great with follow through- very personable n polite I would continue with them for issues and services More

by BOBDAR99
Recommend Dealer
Yes
Employees Worked With
Tony Coshow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Coshow
February 19, 2026

I had the mobile service it was great Zach called to let me know he was there and called when he was done More

by letitbeblue
Recommend Dealer
Yes
Employees Worked With
Chris Gamez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach
February 19, 2026

Easy to book an appointment for my oil change. Arrived 10 minutes early and they took me right in. Service was completed in a timely manner. More

by FKT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2026 -

Campbell Ford responded

Booking your Ford Explorer’s oil change should be simple, so we’re pleased it went smoothly. Arriving early let us get you right in and start on time. We appreciate you sharing that the service wrapped up promptly.

February 19, 2026

I was given the red carpet treatment I am a very satisfied customer I love my Escape! More

by susanjleslie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
"Mean" Jean Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2026 -

Campbell Ford responded

It’s wonderful to hear you felt so welcomed and are enjoying your new Ford Escape. Reading that you felt like a VIP means a great deal to us. Mean Jean appreciates your kind words and is here if you ever need anything.

Feb 19, 2026 -

susanjleslie responded

I will tell all my friends I was well taken care of!

February 18, 2026

I’ve been going to Jean for all my new Ford purchases for over 5 years now. She’s friendly, knowledgeable, professional, and makes the process of purchasing new vehicles a breeze. More

by Jason.resko
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
"Mean" Jean Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2026 -

Campbell Ford responded

We appreciate you trusting “Mean” Jean with your Ford purchases for over five years. It’s rewarding to know her friendly, knowledgeable and professional guidance keeps the process of buying a new Ford smooth and hassle free.

February 18, 2026

A very friendly and personable staff. Very easy to work with and a comfortable environment. More

by John Eiteljorge
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Fletcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Steinert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2026 -

Campbell Ford responded

It’s great to hear our team created a welcoming atmosphere and made your purchase of the used Ford Explorer Sport Trac smooth and comfortable. Thank you for sharing your experience and congratulations on the Explorer Sport Trac. Let us know if there’s anything else we can assist you with.

February 18, 2026

Very friendly and fast service. Tony was very professional and the wait wasn't very long at all. More

by Terribletroy2002
Recommend Dealer
Yes
Employees Worked With
Tony Coshow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Coshow
Feb 18, 2026 -

Campbell Ford responded

Tony will be pleased to hear you found his service professional and efficient. We’re glad we could return your Buick Encore quickly with minimal wait. Thank you for sharing your experience.

February 18, 2026

Chris is excellent to work with. Very knowledgeable and helpful. Chris is an outstanding example of how you want a representative of your company to be. More

by weimstar
Recommend Dealer
Yes
Employees Worked With
Chris Gamez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Gamez
Feb 18, 2026 -

Campbell Ford responded

We appreciate you highlighting Chris’s expertise and assistance. It’s great to know your Ford received excellent care, and we value your trust in our service team.

February 17, 2026

Excellent and professional service. Outstanding servicemen, highly recommended to my friends and family who are Ford fans! More

by Happy and $atisfied!
Recommend Dealer
Yes
Employees Worked With
Feb 18, 2026 -

Campbell Ford responded

Chris and the service team appreciate you recommending us to your friends and family Ford fans. We’re glad the F-150 received professional care.

February 16, 2026

Corey was a wonderful sales rep. He helped us pick the perfect vehicle. Would recommend Campbell Ford and Corey as the place to get your next vehicle. More

by liberallib
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Fletcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Steinert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2026 -

Campbell Ford responded

Thanks for recommending us and for trusting Corey to help you select your new Ford. We’re pleased the process went smoothly and look forward to assisting you again.

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