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Campbell Ford

Niles, MI

4.7
1,968 Reviews
We are a Ford dealer located in Niles, MI. We have been in business over 40 years and are proud to represent Ford Motor Company and Saleen Mustangs. We are family owned and Doug Campbell is in the store nearly every day. Rest assured you will receive personal attention along with superior service and pricing. We strive to meet and exceed our customers needs every day. Please let us show you how!
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2801 S 11th St

Niles, MI

49120

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Showing 1,968 reviews

May 05, 2025

Terrific communication and customer service. Technician diagnosed the problem and explained it carefully and well. Brooke and Heidi are great! More

by Bob Kindmark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mobile Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025 -

Campbell Ford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

May 04, 2025

Oil change, things went well. Annoyed I was bothered for payment after 5pm multiple times. More

by NateX350Z
Recommend Dealer
Yes
May 04, 2025 -

Campbell Ford responded

Thanks for sharing your thoughts about your experience. We appreciate your business and hope to see you again soon!

May 04, 2025

I can’t say enough good things about our recent buying experience at Campbell Ford! We went in guarded, expecting to be met by unethical jerks, but that couldn’t be further from the truth. Jason Ziesmer w More

by MONIQUEOSBORNE81
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Ziesmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Lares
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025 -

Campbell Ford responded

Thank you so much for choosing Campbell Ford! Please let us know if we can be of any more assistance.

May 04, 2025

Very friendly and answered all of my questions. They arrived as scheduled and were very professional. More

by jlknight
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mobile Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025 -

Campbell Ford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 04, 2025

Jason and Brian did a great job, seamless car purchase! Would highly recommend Campbell Ford More

by terryo
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jason Ziesmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Lares
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025 -

Campbell Ford responded

Thank you for choosing Campbell Ford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

May 03, 2025

They did a great job! I will definitely use their services again.. thank you campbell ford!! More

by Christine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Metcalf
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2025 -

Campbell Ford responded

Thank you, Christine! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Campbell Ford.

May 03, 2025

Erik was very kind and understood what we were trying to do and he helped get us back on track to rebuild our life and Brain explain everything throughly even though it went after business hrs thank you to More

by LITTLEBLUE1984
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erik Blad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Lares
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2025 -

Campbell Ford responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Campbell Ford!

May 02, 2025

I always have great service when taking my car to Campbell Ford. The service there is always fantastic. More

by cwhite2564
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Davey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mobile Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2025 -

Campbell Ford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Campbell Ford.

May 02, 2025

Jason was very helpful throughout the buying process. I looked at many different f150's and was able to find one for a dealer trade. Great experience, no pressure, always helpful. Thanks! More

by jh82kaw
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Ziesmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2025 -

Campbell Ford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

May 02, 2025

They were easy to work with in scheduling and were understanding when I missed the first appointment due to the storm More

by scheretie37
Recommend Dealer
Yes
May 02, 2025 -

Campbell Ford responded

Thank you for choosing Campbell Ford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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