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Campbell Ford

Niles, MI

4.7
2,194 Reviews
We are a Ford dealer located in Niles, MI. We have been in business over 40 years and are proud to represent Ford Motor Company and Saleen Mustangs. We are family owned and Doug Campbell is in the store nearly every day. Rest assured you will receive personal attention along with superior service and pricing. We strive to meet and exceed our customers needs every day. Please let us show you how!
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2801 S 11th St

Niles, MI

49120

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Showing 2,194 reviews

September 15, 2025

The staff in general was very friendly and accommodating. Ronnie made the process easy and we never felt pressured. This is our second car with Campbell and we highly recommend. More

by trockhill67
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Fletcher
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ronnie Bogle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Griffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 14, 2025

I have nothing bad to say about my experience. They didn't try to push me into buying something I didn't need. More

by PEGHOOPER56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2025 -

Campbell Ford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Campbell Ford!

September 13, 2025

Pretty cool that they came out to me twice to fox and recall problem. Saved me a lot of time. Great technician. More

by Samantha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mobile Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach
Sep 13, 2025 -

Campbell Ford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

September 13, 2025

The dealership did an excellent job making my stay while my car was being worked on. Thank you More

by Johntengelitsch
Recommend Dealer
Yes
Employees Worked With
Vincent Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vincent Hernandez
Sep 13, 2025 -

Campbell Ford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Campbell Ford. We look forward to having you as one of our valued customers for many more years to come!

September 10, 2025

Campbell Ford was completely awesome! ! they found exactly what I wanted for the right price. I completely love the bronco and Campbell Ford. More

by Bitchin Bronco Boy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Corey Steinert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marvin Dawson
Sep 10, 2025 -

Campbell Ford responded

Thank you so much for choosing Campbell Ford! Please let us know if we can be of any more assistance.

September 10, 2025

We were difficult customers, intentionally. Past negative history with dealerships gives us anxiety just thinking about going to another one. But this time it wasn’t a bad experience. I ma More

by onlyonmyplanet
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Fletcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Hernandez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mobile Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gene Dittenber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Dalton
3.0
This rating includes all reviews, with more weight given to recent reviews.
Ronnie Bogle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2025 -

Campbell Ford responded

Thank you so much for your wonderful review! We are thrilled that Ronnie and our team had the opportunity to provide you with great service. We thank you for choosing Campbell Ford!

September 09, 2025

Everyone I interacted with was very nice and I would rate their politeness 5 stars. I took my truck in for a recall that I scheduled almost a month prior. I assumed they would have the parts in stock since More

by rsimpleman
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gene Dittenber
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2025 -

Campbell Ford responded

Thank you for your honest feedback — and for your kind words about our team’s politeness. We're truly sorry for the inconvenience and the extra trip you had to make. We understand your frustration, especially after scheduling ahead, and we’re working to improve coordination between departments so this doesn’t happen again. We know how valuable your time is. We’d be grateful for the chance to earn your business and provide a better experience next time.

September 08, 2025

It was fast & quick Ronnie is a real nice helpful guy! Thank you Campbell Ford! More

by erics81524
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ronnie Bogle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2025 -

Campbell Ford responded

Thanks for sharing your thoughts about your experience with Campbell Ford. We appreciate your business and hope to see you again soon!

September 08, 2025

Fast nice people that get you in & out quick with a smile on your face. More

by erics81524
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Fletcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bernie Pickett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronnie Bogle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2025 -

Campbell Ford responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Campbell Ford!

September 06, 2025

Excellent service and so quick. We appreciate the use of a courtesy vehicle. We will recommend you to our friends too!! Thank you for kind, caring and professional service! More

by karlashotts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mobile Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heidi Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Skylar
Sep 06, 2025 -

Campbell Ford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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