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Campbell Ford

Niles, MI

Overview
Employees
Reviews
Vehicles
4.7
2,455 Reviews
We are a Ford dealer located in Niles, MI. We have been in business over 40 years and are proud to represent Ford Motor Company and Saleen Mustangs. We are family owned and Doug Campbell is in the store nearly every day. Rest assured you will receive personal attention along with superior service and pricing. We strive to meet and exceed our customers needs every day. Please let us show you how!
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2801 S 11th St

Niles, MI

49120

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Showing 2,455 reviews

March 05, 2026

Austin took great care of me. I was in and out with no problems. And yada yada yada to get to 15 words More

by RODAPARKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Ziesmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Davey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom W., and Aaron S.
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Mar 05, 2026 -

Campbell Ford responded

We’re grateful for your five-star review. It’s great to hear Austin made your Ford service quick and hassle-free. We look forward to helping you again.

March 05, 2026

Eric is the best! Had all options ready and helped me choose the best option to take. You don’t get this service anywhere else. Thank you Campbell Ford and Eric for More

by Beth.shoemaker
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Fletcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Blad
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 05, 2026 -

Campbell Ford responded

It’s great to hear that Erik prepared all the options for you and guided you to the perfect Ford Escape. We’re thrilled you enjoyed that level of service and appreciate you choosing us. Enjoy your new Escape and we look forward to assisting you again.

March 05, 2026

They got me in in a timely manner. The waiting room is very comfortable. Service was done excellent More

by SCOTTYV42
Recommend Dealer
Yes
Employees Worked With
Vincent Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vincent Hernandez
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Mar 05, 2026 -

Campbell Ford responded

Your five-star rating means a lot to our team. We’re glad we could fit your service in quickly and that you found the waiting area comfortable. It’s great to hear the work on your Ford was outstanding, and we’re here if you need anything else.

March 05, 2026

Turned in a lease & got a new one Jean was great. Found what I was looking for. More

by Krista
Recommend Dealer
Yes
Employees Worked With
Chris Gamez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Gamez
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Mar 06, 2026 -

Campbell Ford responded

Thank you for choosing Ford again and congratulations on your new lease. Chris and our team are delighted that you found exactly what you were looking for.

March 05, 2026

Jean was very helpful, listening to what I needed and was able to offer me choices. I appreciated her help & staying late to make sure I got into my new car that night More

by Krista
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
"Mean" Jean Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 06, 2026 -

Campbell Ford responded

It’s great to hear “Mean” Jean was attentive to your needs and offered you several options. We’re pleased she stayed late so you could drive home in your new Ford Escape that evening. Enjoy the journey!

March 04, 2026

Jean was awesome to work with. Will recommend her to others. Our overall experience was excellent. More

by sheliamarsiglia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
"Mean" Jean Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 04, 2026 -

Campbell Ford responded

Thank you for sharing your positive feedback and for recommending us. We’re thrilled that "Mean" Jean made your Ford purchase such a smooth experience. We appreciate you choosing our team and look forward to serving you again.

March 04, 2026

Corey Steinert and the team at Campbell made my decision on an Explorer an easy couple days. From the initial walkthrough on the 2026 and it’s features, test drive to unloading my possessions from my 2016 E More

by barryindy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Ziesmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Blad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Steinert
5.0
This rating includes all reviews, with more weight given to recent reviews.
"Mean" Jean Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 04, 2026 -

Campbell Ford responded

It’s great that Corey and our team made your switch to the 2026 Ford Explorer effortless, from the feature walkthrough and test drive to moving your belongings from the 2016 model. Thank you for recommending us and enjoy your new Explorer!

March 04, 2026

Great staff that cares bout your vehicle That where u go to take care of your car! Services is a-1 More

by WOOSKI69
Recommend Dealer
Yes
Employees Worked With
Colin Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colin Daly
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Mar 04, 2026 -

Campbell Ford responded

We appreciate your positive feedback about our service. It’s great to hear our team took care of your Cadillac with attention and expertise. Colin will be happy to hear your compliments.

March 03, 2026

Jean did a great job located the vehicle the we really wanted. We have worked with her for the last 15 years. We will continue using Jean! More

by Hersh103
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
"Mean" Jean Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 03, 2026 -

Campbell Ford responded

It's great to hear that Jean was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Campbell Ford!

March 03, 2026

The woman I spoke to was professional, polite, answered questions, understood doubts as I'd never heard of the mobile 'garage' and followed through. More

by erin.peterson64
Recommend Dealer
Yes
Employees Worked With
Chris Gamez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Gamez
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Mar 03, 2026 -

Campbell Ford responded

Erin, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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