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Campbell Ford

Niles, MI

Overview
Employees
Reviews
Vehicles
4.7
2,355 Reviews
We are a Ford dealer located in Niles, MI. We have been in business over 40 years and are proud to represent Ford Motor Company and Saleen Mustangs. We are family owned and Doug Campbell is in the store nearly every day. Rest assured you will receive personal attention along with superior service and pricing. We strive to meet and exceed our customers needs every day. Please let us show you how!
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2801 S 11th St

Niles, MI

49120

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Showing 2,355 reviews

January 20, 2026

They made the process seemless ! Jean is awesome!! She was very friendly and informative!!! I didn't feel pressured which I loved! More

by Jamie juice
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Fletcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
"Mean" Jean Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 20, 2026 -

Campbell Ford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 20, 2026

Schedule the appointment, confirmed the appointment on the day before, and on that day received a phone call saying there was a stop to the recall. Made me think this was a scam. More

by PFINKBINER
Recommend Dealer
No
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January 19, 2026

The service person providing service at my home was prompt, courteous and communicative. Everything went well. More

by AREDLEFSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Davey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mobile Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Daly
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 19, 2026 -

Campbell Ford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 18, 2026

Mobile service is great! Technician was friendly and professional. He answered several questions I had and was helpful. More

by na16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mobile Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 18, 2026 -

Campbell Ford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 18, 2026

Zack was awesome! He came to me. Zack came to my house to work on my Bronco. Awesome job! More

by Samantha
Recommend Dealer
Yes
Employees Worked With
Zack
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Jan 18, 2026 -

Campbell Ford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Campbell Ford, we look forward to having you as a valued customer for many years to come!

January 17, 2026

I have purchased several vehicles from Campbell Ford. Have always been very satisfied with sales staff and service personnel also. They’re friendly and willing to help.lp in any way they can. Larry Corpe More

by WANA.B.RANCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 17, 2026 -

Campbell Ford responded

Thank you for choosing Campbell Ford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 17, 2026

They are very responsive to my needs. The work is always first class. 'A' number one. More

by MURBANS1
Recommend Dealer
Yes
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Jan 17, 2026 -

Campbell Ford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Campbell Ford.

January 17, 2026

When we pull into the maintenance garage we’re already seeing smiling faces on the employees. That doesn’t happen very often at other businesses. And while we’re waiting, we get to chat with our sales More

by gloggains
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 17, 2026 -

Campbell Ford responded

Thanks for sharing your thoughts about your experience with Campbell Ford. We appreciate your business and hope to see you again soon!

January 17, 2026

The experience was quick, easy and effortless on my account. The tech was polite, and did a great job. More

by dsidenbender
Recommend Dealer
Yes
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Jan 18, 2026 -

Campbell Ford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Campbell Ford.

January 16, 2026

Moe showed up said hi took care of the oil change on the truck, also took a little time to look at the car with the engine light on. More

by PEBREHMER
Recommend Dealer
Yes
Employees Worked With
Moe.
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Jan 17, 2026 -

Campbell Ford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

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