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Campbell Ford

Niles, MI

4.7
2,016 Reviews
We are a Ford dealer located in Niles, MI. We have been in business over 40 years and are proud to represent Ford Motor Company and Saleen Mustangs. We are family owned and Doug Campbell is in the store nearly every day. Rest assured you will receive personal attention along with superior service and pricing. We strive to meet and exceed our customers needs every day. Please let us show you how!
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2801 S 11th St

Niles, MI

49120

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Showing 2,016 reviews

June 22, 2021

This was a very nice experience. We were able to find a nice car and everyone there was nice and helpful. More

by 32beckyayoung
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Fletcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Blad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Bell
June 15, 2021

Scott was great to work with. I visited several dealerships previosky and only stopped by Campbell because I was in the area. Glad I did! More

by srrudy1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Mabry, Jack Bell
June 09, 2021

Price increased $1000 over initial advertised price. I am also still waiting on door lock code. Friendly ppl though and I needed the vehicle and they had it. More

by Jamie
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Mabry, Jack Bell
June 07, 2021

Always great to work with. In and out quick and they get me a great rate. Buying a truck has never been easier. Thanks Jason and team. More

by Sail22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Ziesmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2021 -

Campbell Ford responded

Thank you for taking the time to leave us a great review! So happy to hear of your awesome experience with Jason and the team. Thank you for you business! - Katelyn Robbins

June 03, 2021

Was made to feel very much at home. Enjoyed working with Bill very much and would recommend anyone I know to go and work with Bill and Bill. More

by wls2150
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Fletcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Cammett
Jun 08, 2021 -

Campbell Ford responded

So happy to hear of your awesome experience with Bill and Bill! Thank you for taking the time to leave us a review and for your business! - Katelyn Robbins

May 28, 2021

The sales rep is the reason I bought the car. Could have done without the finance manager who put the hard sell on me for an extended warranty.They're all the same. You walk into their office with a guarant More

by OBEREKKING
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Bell, Bill Cammett
Jun 08, 2021 -

Campbell Ford responded

Thank you for taking the time to leave us your positive feedback. We are glad Bill was able to provide you with a great experience. Thank you for your business!

May 24, 2021

The whole experience with Scott was outstanding! I would definitely recommend them to anyone looking for a vehicle. Scott was so helpful & knowledgeable. Everyone there was very friendly. More

by sue.blanchard
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Fletcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Mabry
Jun 08, 2021 -

Campbell Ford responded

Sue, thank you for taking the time to leave us your positive feedback. I am glad to hear of your outstanding experience with Scott. Thank you for your business and enjoy your new vehicle!

May 19, 2021

great people to work with.did not have many suv to choose from but jason found one for me and even the wright color. THANKS! More

by BIGBLOCK-396
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Fletcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Ziesmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2021 -

Campbell Ford responded

So happy to hear we were able to find and provide a vehicle for you that you love! Thank you for taking the time to leave us a stellar review and for your business! - Katelyn Robbins

May 17, 2021

What a great day that was... we planned on seeing a vehicle, not expecting to drive it home the same day. We cannot believe how effortless this transaction was. There was ZERO stress, ZERO conflict. More

by PHAHN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Fletcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Ziesmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2021 -

Campbell Ford responded

Thank you for taking the time to leave us a review! I see we excelled in the areas of customer service, friendliness, and pricing. How can we improve our overall experience? Give me (Katelyn) a call at 269-684-8300 so I can ensure everything was spectacular for you! Thanks!

May 17, 2021

Very helpful staff! Clean facility. Sales representative was very friendly and helpful. Good location and layout. Features of vehicles explained very satisfactory. Knowledge of cars by rep very good. More

by COLSONJON
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Blad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2021 -

Campbell Ford responded

Jon, thank you for taking the time to leave us a stellar review! I am so happy to hear of your awesome experience! Thank you for your business and I hope you are enjoying your new vehicle!

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