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Campbell Ford

Niles, MI

4.7
2,543 Reviews
We are a Ford dealer located in Niles, MI. We have been in business over 40 years and are proud to represent Ford Motor Company and Saleen Mustangs. We are family owned and Doug Campbell is in the store nearly every day. Rest assured you will receive personal attention along with superior service and pricing. We strive to meet and exceed our customers needs every day. Please let us show you how!
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2801 S 11th St

Niles, MI

49120

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Showing 2,543 reviews

August 22, 2025

They always get me in and out quick when I need service. Friendly staff and environment. I’ve bought 3 cars here and will keep coming back! More

by kgenge1989
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Ziesmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Blad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Lares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marvin Dawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kait Genge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Steinert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katelyn Robbins, Ronnie Bogle
Aug 22, 2025 -

Campbell Ford responded

Thanks for sharing about your experience with Campbell Ford. We appreciate your business and hope to see you again soon!

August 21, 2025

The gentleman that handled everything was very professional the process was quick easy the lady at the front desk communicated everything well and they did an excellent job on my car. Thank you I More

by shaerthomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heidi Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glen Ditz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2025 -

Campbell Ford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 21, 2025

Very professional and knowledgeable salesman. Best part is that they work with you and are do not put pressure on you. More

by mkrempec
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Corey Steinert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2025 -

Campbell Ford responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Campbell Ford are glad to have you as a customer.

August 21, 2025

i was treated like i was the only customer they had that day...experience was beyond my expectation. More

by PPARKER5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heidi Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2025 -

Campbell Ford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 20, 2025

I always do my business with Jason there. I waited to take care of my lease vehicle coming up from Florida to have Jason handle everything of which he did very fast. More

by RULEDL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Ziesmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Lares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2025 -

Campbell Ford responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

August 18, 2025

The worst experience I’ve ever had. Gene was rude and did t communicate, I had to call him for updates. More

by Btalley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gene Dittenber
Aug 21, 2025 -

Campbell Ford responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned, and we would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

Aug 21, 2025 -

Campbell Ford responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned, and we would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

August 18, 2025

We had such a wonderful experience working with Corey and the team at Campbell Ford! After a handful of disappointing visits to other dealerships, we were hesitant to work with another salesperson—but Corey More

by 16jackat
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Fletcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Steinert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2025 -

Campbell Ford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 17, 2025

From the mom we stepped into the dealership to find our about how badly our car was running to when we picked up our plates It was a pleasure talking to and dealing with the group running this dealership. More

by dbmsells
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Fletcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katelyn Robbins
Aug 18, 2025 -

Campbell Ford responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

August 16, 2025

Our salesman Ronnie was very helpful and we appreciated his help without feeling pressured to make a purchase. Everyone at the dealership was very friendly also More

by amghearts
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ronnie Bogle
Aug 16, 2025 -

Campbell Ford responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

August 16, 2025

Great guys to work with went on a test drive agreed on price in and out in little over an hour. Fast friendly service. No pressure. More

by rgingerich
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Erik Blad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Griffin
Aug 16, 2025 -

Campbell Ford responded

Thanks for sharing your thoughts about your experience with Campbell Ford. We appreciate your business and hope to see you again soon!

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