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Campbell Ford
Niles, MI
2,302 Reviews
We are a Ford dealer located in Niles, MI. We have been in business over 40 years and are proud to represent Ford Motor Company and Saleen Mustangs. We are family owned and Doug Campbell is in the store nearly every day. Rest assured you will receive personal attention along with superior service and pricing. We strive to meet and exceed our customers needs every day. Please let us show you how!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 2,302 reviews
April 14, 2025
Body shop customer service was great! Completed sooner than expected and great job! Appreciate the convenience working with insurance and car rental. Completed sooner than expected and great job! Appreciate the convenience working with insurance and car rental. More
by se36516
Verified CustomerEmployees Worked With
Receptionist , Ron Metcalf
April 12, 2025
Didn’t expect the at home service…was great! Saved me a rrip to the dealer! Saved me a rrip to the dealer! More
by DSTORM40
April 12, 2025
Great Company and Service On time Courteous Very Professional and Friendly from scheduling to completion Very Happy!!! Professional and Friendly from scheduling to completion Very Happy!!! More
by MCS.GOV65
April 12, 2025
They are a great dealership with knowledgeable and friendly personnel. I value their expertise in sales & service. friendly personnel. I value their expertise in sales & service. More
by KFurryO
April 12, 2025
Was able to change my battery while I waited. Great service. Always easy to work with. Great service. Always easy to work with. More
by DMARCY26
April 10, 2025
Vincent was great about communicating with me to let me know what was happening with my car. If I called with a question, he always promptly called me back. know what was happening with my car. If I called with a question, he always promptly called me back. More
by KAYLAMFOSTER92
Employees Worked With
April 10, 2025
Had factory recall on back up camera. Now after it was done, a picture of a pick up truck is on the main screen, not what was there from the factory. I called in and you are coming back o Now after it was done, a picture of a pick up truck is on the main screen, not what was there from the factory. I called in and you are coming back out to fix. More
by SADIEHORA
Employees Worked With
April 10, 2025
Easy to schedule a mobile service and service techs were easy to communicate with and knowledgeable. easy to communicate with and knowledgeable. More
by stevenkalmar
April 09, 2025
Service is great. People are friendly and helpful without trying to sell me more. They explain things clearly. People are friendly and helpful without trying to sell me more. They explain things clearly. More
by MISSY49120
April 08, 2025
Haven't had much luck there. Maybe my problem. Service manager very good. Sales manger not so. Maybe my problem. Service manager very good. Sales manger not so. More
by na13
