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Campbell Ford

Niles, MI

Overview
Employees
Reviews
Vehicles
4.7
2,582 Reviews
We are a Ford dealer located in Niles, MI. We have been in business over 40 years and are proud to represent Ford Motor Company and Saleen Mustangs. We are family owned and Doug Campbell is in the store nearly every day. Rest assured you will receive personal attention along with superior service and pricing. We strive to meet and exceed our customers needs every day. Please let us show you how!
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2801 S 11th St

Niles, MI

49120

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Showing 2,582 reviews

July 16, 2025

The technician was on time. He explained everything and was very pleasant to talk with as he made the repairs on my truck. The entire experience was so easy and convenient. I More

by DAVEMETTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mobile Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moe Simon
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Jul 16, 2025 -

Campbell Ford responded

Thank you for choosing Campbell Ford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

July 16, 2025

Friendly and excellent service Fast and dependable Clean and inviting waiting room Great quick service More

by MULIE1JIKE
Recommend Dealer
Yes
Employees Worked With
Vincent Hernandez, Vincent Hernandez
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Jul 16, 2025 -

Campbell Ford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Campbell Ford.

July 16, 2025

Moe was very professional and courteous. Worked in a timely manner explaining as he worked More

by CSSWARTZ2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mobile Service
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moe
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Jul 16, 2025 -

Campbell Ford responded

Thank you so much for your excellent review! We are so glad that Moe and our team had the opportunity to work with you, and we are thrilled that you found your experience with us here at Campbell Ford to be a positive one. Please don't hesitate to reach out if you need anything else.

July 16, 2025

Jason was very patient and did not bug me every couple of weeks wanting to know if I was ready to order my Bronco Sport. I don’t like pushy salesmen and Jason was not. Purchase was easy and low stress. More

by B.lang2
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jason Ziesmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Lares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heidi Adams
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Sigman
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Jul 16, 2025 -

Campbell Ford responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Campbell Ford!

July 15, 2025

They have very great service and employees! Got it done in a very timely manner. More

by Austinpage21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Davey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Dittenber
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Jul 16, 2025 -

Campbell Ford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

July 15, 2025

Ronnie Bogle and everyone at Campbell Ford went above and beyond to get me into a vehicle that I could afford! It was such a good experience from start to finish! I’m a customer for life! More

by Meuzelaaramy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Fletcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kait Genge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ronnie Bogle
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Jul 15, 2025 -

Campbell Ford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 14, 2025

No one ever contacted us about our vehicle being worked on in the body shop we had to call even after it was done we paid and never even got a thank you they supposedly replaced the taill gate but they put More

by Bpc1958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ron Metcalf
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Jul 17, 2025 -

Campbell Ford responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

July 13, 2025

Really appreciated the option of using the mobile service. The technician arrived on time, was very congenial and took care of the issue in a timely manner. Will definitely consider using this serv More

by WGCOLLARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mobile Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 13, 2025 -

Campbell Ford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Campbell Ford!

July 13, 2025

The service technician that came to the house did a fantastic job with your vehicle. We will be using this service again. More

by pops57hunt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mobile Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moe
Report | Print
Jul 13, 2025 -

Campbell Ford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Campbell Ford.

July 12, 2025

Friendly and proactive service. Made it easy for me not having to leave the comfort of my home. More

by RALPHNDIANEHOWARD
Recommend Dealer
Yes
Employees Worked With
Mobile Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 13, 2025 -

Campbell Ford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Campbell Ford. We look forward to having you as one of our valued customers for many more years to come!

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