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Campbell Ford
Niles, MI
2,054 Reviews
We are a Ford dealer located in Niles, MI. We have been in business over 40 years and are proud to represent Ford Motor Company and Saleen Mustangs. We are family owned and Doug Campbell is in the store nearly every day. Rest assured you will receive personal attention along with superior service and pricing. We strive to meet and exceed our customers needs every day. Please let us show you how!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 2,054 reviews
September 12, 2023
JC myself person what's inaccurate? He knew what I wanted he showed me the color I wanted he helped me and everyway. I have no problems calling him and talking to him. And as poor Eric. He knew what I wanted he showed me the color I wanted he helped me and everyway. I have no problems calling him and talking to him. And as poor Eric. He didn't leave a no me and I had never seen the man but he made sure I got to the right cells one after right time. More
by marti109045
Verified Customer
September 11, 2023
In spite of the fact that they were booked a month out, Tony and the mechanics watched for a cancellation to work me in. They had my problems diagnosed and fully corrected within four days. I'm safely back Tony and the mechanics watched for a cancellation to work me in. They had my problems diagnosed and fully corrected within four days. I'm safely back on the road and into my busy schedule again thanks to the prompt attention given. More
by MARIEREMINGTON
Employees Worked With
Mechanic Ford Adams, Tony Coshow
September 05, 2023
Followed Vinnie over from his previous employer-Just took a while to find out where he went. a while to find out where he went. More
by fournpete
Employees Worked With
September 01, 2023
We love going to Campbell Ford everyone is professional and family oriented. My sales person is Katelyn Peterek , she is the best. And can get you the the car or truck of your dreams . Thanks Campbell Ford and family oriented. My sales person is Katelyn Peterek , she is the best. And can get you the the car or truck of your dreams . Thanks Campbell Ford and Katelyn ! More
by kris9844
August 27, 2023
Quick and efficient Jacob kept me informed about the progress of the service to my vehicle. He made sure I was aware of any and all charges and the reason for the charges. progress of the service to my vehicle. He made sure I was aware of any and all charges and the reason for the charges. More
by norriswhitfield
Employees Worked With
Jacob Dawson, Jacob Dawson
August 24, 2023
The mobile service guy came to my car in my work’s parking lot and performed a recall repair. He was on time, friendly, and it was all super convenient! parking lot and performed a recall repair. He was on time, friendly, and it was all super convenient! More
by Miranda C.
Employees Worked With
Moe Simon
August 24, 2023
Very poor communication. No sense of urgency to answer my questions. Felt like he was avoiding my calls. Alluded to my car not being his priority at the time. Scheduled our a No sense of urgency to answer my questions. Felt like he was avoiding my calls. Alluded to my car not being his priority at the time. Scheduled our appointment at 8 am, but by 4pm that day had not begun identifying the problem that we brought it in for. Kept the car another day with little to no information provided to us. Very unprofessional. Poor customer service. We bought this car there because of the amazing customer service that we had back in 2019/2020 with repairs on our old car. Totally changed now. May have to consider going elsewhere next time. More
by tspeper
August 21, 2023
They offer every service you can imagine, And then some, definitely go above a beyond to make any service A+ definitely go above a beyond to make any service A+ More
by cherimidd
Employees Worked With
Other Employees :
Tony Coshow, Judy Dawson, Jacob Dawson, Moe Simon, Marissa Stambaugh
August 19, 2023
If you aren’t buying a car from JZ you are throwing your money away. Jason cares about his customers needs and works to get them everything they want. money away. Jason cares about his customers needs and works to get them everything they want. More
by RONHALFMAN
