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Campbell Ford

Niles, MI

Overview
Employees
Reviews
Vehicles
4.7
2,336 Reviews
We are a Ford dealer located in Niles, MI. We have been in business over 40 years and are proud to represent Ford Motor Company and Saleen Mustangs. We are family owned and Doug Campbell is in the store nearly every day. Rest assured you will receive personal attention along with superior service and pricing. We strive to meet and exceed our customers needs every day. Please let us show you how!
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2801 S 11th St

Niles, MI

49120

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Showing 2,336 reviews

June 27, 2024

We were treated well and received a good price on a vehicle. It was easy to do business with you. More

by Hurtsd
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Fletcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katelyn Robbins
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Jun 27, 2024 -

Campbell Ford responded

Thank you for leaving us the review, we appreciate your business! We are glad to hear that Katelyn, your sales professional was able to make your visit here, easy going and smooth! We hope to see you back here at the dealership soon! As always, don't forget your FREE car washes for LIFE!! Thank you again, Abigayle Johnson, Business Development

June 24, 2024

This Ford dealership has a very friendly and knowledgeable staff. I was satisfied with their customer service More

by ATOMICDOG2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Davey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vincent Hernandez
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Jun 27, 2024 -

Campbell Ford responded

Thank you for leaving us the great 5- star review regarding your experience here in our Service Department. We are glad to hear that our techs were able to take good care of you and answer all of your questions! We hope to see you in the dealership again for any Service, Collision, parts, or even sales needs you may have! Thank you again!! Abigayle Johnson, Business Development

June 19, 2024

Communication could have been a little better to confirm all paperwork was in order prior to me showing up to close deal. I was 100% online buyer and was disappointed to learn upon showing up that the infor More

by dustintefs
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Fletcher
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abby Johnson, Nick Boyd
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June 18, 2024

Vincent and the entire team a Campbell Ford were exceptional to work with. We were on a long trip when our vehicle broke down. Despite difficult circumstances, Vincent went above and beyond to sec More

by THECLEMDOG
Recommend Dealer
Yes
Employees Worked With
Vincent Hernandez
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June 17, 2024

We have done business with Campbell Ford exclusively for about 15 years; that alone speaks volumes about their customer service and support. More

by suznott
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Fletcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Ziesmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Blad
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 17, 2024 -

Campbell Ford responded

Thank you for the great review!! We are glad to hear that you choose us for your place to do business and purchase vehicles from! We are happy to have you guys apart of the Campbell Family, and hope for many more years to come!! Thank you again, Abigayle Johnson, Business Development

June 13, 2024

Great salespeople and service managers. quick to respond to recalls and service questions. Would recommend sales and service. More

by DCL50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fletcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Lares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marvin Dawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Davey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Metcalf, Vincent Hernandez
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Jun 17, 2024 -

Campbell Ford responded

Thank you for leaving us the review! We are happy that you are pleased with our dealership, we try our best to make all of our customer's experiences here, an unforgettable one! We hope to see you again soon for any service, collision, parts, or even sales needs you may have! Thank you, Abigayle Johnson, Business Development

June 13, 2024

Amos was wonderful to work with. No pushy tactics and answered all our questions. Was willing to do whatever it took to make sure we were happy with our deal and overall was just a g More

by ryan.forburger
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amos Thompson
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Jun 17, 2024 -

Campbell Ford responded

Thank you for the review!! We are happy to hear that Amos Thompson, your sales professional, was able to give you guys a great customer experience and was able to answer all of your questions! We're happy to have you apart of the Campbell Family! As always, don't forget your FREE car washes for LIFE!! Hope to see you in the dealership soon! Thank you, Abigayle Johnson, Business Development

June 13, 2024

The service was quick and easy also hassle free,, the team at Camp bell ford did an outstanding job and I would definitely recommend them . More

by alex_michiana574
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erik Blad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The detailers, Katelyn Robbins
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Jun 21, 2024 -

Campbell Ford responded

Thank you for taking the time to leave us such a nice review! We are glad to hear that Katelyn was able to make your experience hassle free and seamless! We hope to see you back in the dealership again for any service, collision, parts, or even sales needs you may have. Thank you again, Abigayle Johnson, Business Development

June 12, 2024

vary nice lady. katlyn helped me inside and knows about the car. we like her a lot More

by Donaldshull1946
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Katelyn Robbins
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Jun 12, 2024 -

Campbell Ford responded

Thank you for leaving the GREAT 5-Star review, regarding your experience here at the dealership and with Katelyn Peterek, your sales professional. We are pleased to hear that Katelyn was able to give you all the information you needed about the vehicle. As always don't forget your FREE car washes for LIFE!! Thank you again!! Abigayle Johnson, Business Development

June 12, 2024

It was another great experience overall. I was in and out with trading in a vehicle and purchasing a new truck. More

by Andy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Fletcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Ziesmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 12, 2024 -

Campbell Ford responded

Thank you for taking the time to leave us an OUTSTANDING review!! We are happy to hear that Jason Ziesmer, your sales professional, was able to help you with trading in your vehicle and being able to drive off in your new vehicle in the same day!! As always don't forget your FREE car washes for LIFE!! We hope to see you back in the dealership soon!! Thank you, Abigayle Johnson, Business Development

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