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Campbell Ford - Service Center

Niles, MI

4.6
709 Reviews

709 Reviews of Campbell Ford - Service Center

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November 02, 2024

Collision Dept was very responsive to helping repair collision damage while traveling 700 miles from home. Repair was excellent. Glenn and team are professionals! More

by GWCURRY13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenn
November 02, 2024

I am so impressed with Campbell ford for their great service. They have done a recall on my car at my home. More

by SANDYLUKASZEWSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember the gentleman’s name
November 02, 2024

Mobile service was great. They made it easy by coming to my home to service my vehicles. Even did the recalls. Tech did a good job. More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Davey
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 02, 2024

The service was timely and very professional. The mobile service was extremely convenient. The employee was very easy to talk to and did a great job. More

by janmarable
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Davey
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 02, 2024

Mobile service worked out very well technician was early and finished quickly plus doing a great job! More

by misc.bkincaid2016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Davey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 02, 2024

Friendly, got the job done. An easy visit. Requiring 15 words is really dumb. So the next time I will not respond. More

by thepaws44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Davey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 02, 2024

Quick in locating the issue with my car, and contacting me to inform me of the problem and cost. More

by lanfun9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Davey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure of their names but the young lady that drops off and pick me up from home and the young lady at the cashier both are very nice. Thanks
November 01, 2024

Explained service needs well, was a delay in getting a loaner car , but he kept me informed More

by RRATKAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Davey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 30, 2024

Very accommodating to my needs. Great service, nice people! Efficient & top-notch knowledge of the warranty issues. More

by KFurryO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Ziesmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 29, 2024

Post sale reflection was that we were "sold" on a vehicle that was not very nearly what we had asked them to find for us. Truly felt manipulated by sales. The Body Shop team on the other hand was exce More

by johnsholty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Erik Blad
2.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Metcalf
5.0
This rating includes all reviews, with more weight given to recent reviews.
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