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Campbell Ford - Service Center

Niles, MI

4.6
763 Reviews

763 Reviews of Campbell Ford - Service Center

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October 27, 2023

On-Site mobile service is really a fantastic solution for busy customer’s’ schedules. No more waiting around for your service to be finished at the dealership! More

by ZIELBAUER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moe Simon
October 23, 2023

The service department is great and the only reason why I continued to do business here, but my new car sales experience was and has been terrible from top down. Threatened to not sell me the car I ordered a More

by Tcirajr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Blad
2.0
This rating includes all reviews, with more weight given to recent reviews.
Marvin Dawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Coshow, Judy Dawson, Jacob Dawson
October 23, 2023

There is a noise in the rearend when you back up and they said they fixed it, it still makes the noise. More

by NALLS6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Coshow, Jacob Dawson
October 21, 2023

Katelyn is very knowledgeable about Ford’s offerings such as warranties and incentives. She explains them thoroughly. She is why I choose Campbell Ford to help me buy out my lease. Also, the service depa More

by jules
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fletcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katelyn Robbins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2023 -

Campbell Ford responded

Julie, Thank you for taking time to describe your time here with Katelyn, and our service department, and for the rockin' 5 star review!! We are delighted to hear of your great experience with us! Thank you for choosing Campbell Ford to take care of your sales and service needs. We hope to see you again any time you're in the area! Kait Genge, Business Development Manager

October 19, 2023

I checked on my truck after a day and a half and and they hadn’t looked at it and no timetable for when they would, so I picked it up as I needed to get to several Dr. appointments. More

by ganopainting
Service Communication
Recommend Dealer
No
Employees Worked With
Erik Blad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Coshow
October 16, 2023

Amazing service. They are always going above and beyond at campbell ford, thank you for all that you do. More

by John Yankey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fletcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marvin Dawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Davey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Bell, Tony Coshow, Judy Dawson, Jacob Dawson, Moe Simon, Marissa Stambaugh
October 12, 2023

They do great work and are friendly, knowledgeable and professional. I would recommend their services. More

by Lucy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawna was the best, Tony Coshow, Jacob Dawson
October 10, 2023

Happy with their prompt service and everyone was very helpful. My truck is running great now!! More

by CARLGUY2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 08, 2023

Nice feature for mobile. ..service done in my garage and artwork mailed later on to o me More

by BROWJIM
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Someone,else
October 07, 2023

Very professional and really went out of his way to help me. I am very impressed with this dealership. More

by Margaret
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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