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Campbell Ford - Service Center

Niles, MI

4.6
763 Reviews

763 Reviews of Campbell Ford - Service Center

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June 08, 2023

Pretty swell guy. Informed me of some of the mavericks features. I will definitely come here for my service forever. More

by SCHAU.ERIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fletcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katelyn Robbins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marvin Dawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Davey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Bell, Jacob Dawson
June 07, 2023

I had a phantom rattle in the front right wheel area that took several diagnostic steps to solve More

by BUCKMILLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Davey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Coshow, Judy Dawson
June 02, 2023

Great service, fast, efficient work, great prices, friendly staff. Appointments easy to schedule. Offers car pickup and dropoff. More

by Ksieting
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fletcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Coshow, Jacob Dawson
Jun 02, 2023 -

Campbell Ford responded

Thank you so very much for the feedback. We have been working very hard as a team to expand our Remote Customer Experiences such as Pick up and Delivery as well as Mobile Service repairs. This feedback let's us know we are moving in the "RIGHT DIRECTION">

May 27, 2023

Their auto department doesn’t know how to fix the car they sold to me. I ask for a simple light change because I didn’t have my tools to do it and told me it would be a 2 hour job and $300 to change the More

by Dylan Griffis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Vincent Hernandez
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2023

Had to buy new lug nuts because they were apparently swelling. According to Ford in the lawsuit against them, the lug nut “swelling” is caused by dealerships using the wrong tools to remove and replace More

by DOUGBRYANT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Coshow, Jacob Dawson
May 24, 2023

I am very happy with my experience with Vince in Campbell Ford's service department--he dealt with all the crazy mishaps of wrong parts and parts shipped to wrong dealerships and got me back on the road agai More

by MTHRNATUR
Recommend Dealer
Yes
Employees Worked With
Vincent Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2023

Tony is always so kind and helpful. He always tries to get my car in when I need it.He explains what they are going to do and if they are issues explains them More

by LEENO
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Coshow
May 04, 2023

Vicent was nice accurate address my issues Patient and understood my issues and concerns just want to thank the whole staff More

by VICKIEGBEASLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Repairs and services , Tony Coshow
May 01, 2023

took truck in for engine light, rough running , stalling , still under warranty - -told my oil was a little low, and my responsibility, and that was the problem, charged me $225 - left dealership, within 1 More

by DANQM123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Vincent Hernandez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Coshow
April 28, 2023

very satisfy with their work and the time which they did the work. i would return to campbell to have my service work More

by chevelle396db
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Davey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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