Back

Campbell Ford - Service Center

Niles, MI

4.6
769 Reviews

769 Reviews of Campbell Ford - Service Center

Sort by
February 07, 2023

Very friendly and informative at the service desk upon arrival. Very nice waiting area... clean and comfortable with a well stocked goody table. Made waiting a pleasant experience. More

by rogandmock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
can't remember who I worked with, but excellent personality for job., Tony Coshow
February 07, 2023

I was unprepared for how long the appointment would take. Thankfully one of the service people thought to have the shuttle to the mall so I had a place to spend time. I had to turn around and come back becau More

by BRUNNER8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not the person who helped me, last name Hernandez
February 07, 2023

You got my truck in quickly, diagnosed the trouble fast. Did the repairs and returned it. I had a great experience all around with the staff and service. More

by DEBRA.CARLIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Davey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Coshow, Judy Dawson, Moe Simon, Jacob Dawson
February 02, 2023

Vincent went above and beyond to be sure my vehicle was done properly . He also dealt with my insurance in a very professional manner. I am very satisfied with his service . More

by Bsgodschild68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent
January 28, 2023

Clean , responsive, I was #1 , they were the best. I’m very happy with the work More

by rickskyboy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Metcalf
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 20, 2023

Always friendly and helpful. They solved the Manufactures problem with noisy breaks. Job well done! More

by KARENEDWARDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Davey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Coshow, Judy Dawson, Moe Simon, Jacob Dawson
January 06, 2023

very helpful communicating the status of the service. Let me know of other items that might need attention with no pressure to get them done right away. Friendly people! More

by GDOYLE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Coshow
Dec 14, 2024 -

GDOYLE1 responded

I needed a routine oil change for my car and when I called I was unable to talk to a person. My only option was to leave a voicemail. Why can't I talk to a service person when I call during normal working hours

December 30, 2022

Easy to make an appointment,, fast and excellent service. Always a good experience, so far, there. More

by JOELEA77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Coshow
Dec 30, 2022 -

Campbell Ford responded

Thank you so much for sharing.

December 20, 2022

Service excellent. tech very knowledgeable.He was extremely patient in explaining all parts of the recall. More

by NYWRITER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Recall home service
December 17, 2022

Ne wr really had a good experience at this business. Last week theycharged us for 3 hots diagnostic time. Problem still exist ! Iquestion your mexhanics ability at times. More

by barb4change
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Coshow, Jacob Dawson
...
54
...