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Campbell Ford - Service Center

Niles, MI

4.6
709 Reviews

709 Reviews of Campbell Ford - Service Center

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May 17, 2022

Marvin and his entire team at Campbell Ford go above and beyond to make sure your visit to their service department is the best it can possibly be. Highly recommended! More

by DMARLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marvin Dawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Davey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Dawson, Tony Coshow
April 26, 2022

Good in person service. Didn’t call me when truck was finished which was disappointing. More

by NateX350Z
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Coshow
April 22, 2022

They are Responsive and willing to work with me to resolve my vehicle issues. They value me as a customer. More

by SCHWIER98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Coshow
April 22, 2022

Went here for recall work and the technician found that my light was out and replaced it for a reasonable fee. More

by hs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mo
April 13, 2022

They did not fix the problem with my transmission…said that it would take 1000 miles to learn my driving habits. The same problem with the transmission is still occurring. More

by AGAIDESKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Austin Davey
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Coshow, Jennifer Antes
April 13, 2022

I NORMALLY DON'T HAVE ANY PROBLEMS WITH THE SERVICE TEAM. MY LATEST VISIT HOWEVER, THEY KEPT MY VEHICLE 2 MORE DAYS THAN ANTICIPATED. WHEN I GOT IT BACK IT VERY DIRTY, ALL THE SCRAPINGS FROM HAVING REMOVED T More

by JOSTKR
Recommend Dealer
Yes
Employees Worked With
Austin Davey
3.0
This rating includes all reviews, with more weight given to recent reviews.
April 13, 2022

I was very pleased with the service and polite people during my visit I would recommend this dealership to anyone More

by ANNRUDELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mo
April 12, 2022

We had to wait 3 months for an appointment for a recall. Once we took our car in and left it for the day, we came back to get it at 5:00 and it wasn’t even touched. Nobody called us or communicated. Had to More

by PRHALL14125
Recommend Dealer
No
Employees Worked With
Jennifer Antes
April 11, 2022

Sales and service are the best Jason Zeismer in sales and Tony in service work well together to make the ownership experience is a good one More

by Jim Brown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Fletcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Davey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Zeismer , Tony Coshow, Jennifer Antes
April 08, 2022

Still waiting to hear from Austin. Been well over two months. Using new dealer now. Disappointed! More

by Towntoy69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Austin Davey
2.0
This rating includes all reviews, with more weight given to recent reviews.
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