Cape Coral Chrysler Dodge Jeep Ram

Had an appointment arrived 5 minutes early waited for 45 minutes before anyone was available to help me. Oil change & replace a battery underwriter said that’s easy to replace the battery you should do it y minutes before anyone was available to help me. Oil change & replace a battery underwriter said that’s easy to replace the battery you should do it yourself. Investigated on the internet to find out the front wheel and fender well needed to be removed to complete the process. Picked up the jeep that afternoon late just for the oil change. Made another appointment for the. Battery replacement dropped it off at 9:00 am they said it would be completed that day kept calling for some information in the afternoon but no one knew anything and would call back. Finally around 5:00 I received a call your part ( a battery ) is not in we will call tomorrow when completed. So the next day I called 3 times with no answers on the completion of the job. Then received a call later that the jeep was done but they had the wrong number to contact me. Strange since they called me before. That’s why I going to another dealership next time ! More

Took my car in for a battery issue. Within hours they had the issue identified and repaired. Within hours they had the issue identified and repaired. More

Matt was great! !! He was fast and friendly!!! Excellent customer service! Thank you Matt!!! We’ll see you again next time we need a car! !! He was fast and friendly!!! Excellent customer service! Thank you Matt!!! We’ll see you again next time we need a car! More

i’ve had super service there I like it where you come pick me up and and give me a ride home. Everybody’s very pleasant there and y’all do great work. pick me up and and give me a ride home. Everybody’s very pleasant there and y’all do great work. More

Had 10:00 AM appointment. At 5:00 Pm seems problem had not been diagnosed. Leakiing oil pan seal. Finally got car back at 6:00 PM seems like long time to fix leaking gaskets. At 5:00 Pm seems problem had not been diagnosed. Leakiing oil pan seal. Finally got car back at 6:00 PM seems like long time to fix leaking gaskets. More

Lack of communication. advisor and the service manager would not return calls.. waiting until the end of the day to find out that your vehicle would not be ready is unaccep advisor and the service manager would not return calls.. waiting until the end of the day to find out that your vehicle would not be ready is unacceptable. More

We had a transmission issue. It was replaced at the dealer. This took 3 months. We get the truck back, and then there were more issues. Had to send the truck back again for anoth It was replaced at the dealer. This took 3 months. We get the truck back, and then there were more issues. Had to send the truck back again for another 2 months before getting it back. That’s almost half a year a new truck was sitting at your dealership. That’s not acceptable. More

English: Excellent service and attention. The entire process was clear, fast, and professional. Very satisfied with my purchase! Español: Excelente atención y servicio. Todo el proceso fu The entire process was clear, fast, and professional. Very satisfied with my purchase! Español: Excelente atención y servicio. Todo el proceso fue claro, rápido y profesional. ¡Muy satisfecho con mi compra! More

As always the sirvice is bar none every one is polite and try's to help you as best as they can try's to help you as best as they can More

I act to get my pool changed and their dogs not notice that the check engine light was on.. when I got back in my car I noticed it called The service writer over. I pointed it out to him and he said tha that the check engine light was on.. when I got back in my car I noticed it called The service writer over. I pointed it out to him and he said that would be a separate appointment. I thought it was on because I needed an oil change. So now I would have to come back( I live 15 miles away) and be charged for a service call. NOT HAPPY! More