Cape Coral Chrysler Dodge Jeep Ram

I gave the jeep for a few hours of service - replacing the ABS sensor, airbag and I've been waiting for a week to pick up the car the ABS sensor, airbag and I've been waiting for a week to pick up the car More

They sold me a car that the AC don’t work. I have a hard time getting it replaced fixed. I have a hard time getting it replaced fixed. More

Job estimate and job timing were excellent and everything explained to my satisfaction. I waited for service to be completed and was comfortable in the waiting area. explained to my satisfaction. I waited for service to be completed and was comfortable in the waiting area. More

I made an appt for a recall and was not made aware the part was not in. I waited several minutes and was told several times someone would be right with me. It is disappointing that no one thought of my part was not in. I waited several minutes and was told several times someone would be right with me. It is disappointing that no one thought of my time or considered to call me to cancel my appt. More

Was promptly and professionally seen and treated. Kept informed of vehicle progress. I would recommend. Kept informed of vehicle progress. I would recommend. More

The experience was a seamless one, from inquiring to making a deal. There was no pressure and the staff addressed every concern. I can see myself being a repeat customer without a doubt. making a deal. There was no pressure and the staff addressed every concern. I can see myself being a repeat customer without a doubt. More

The dealership was excellent they were courteous straight upfront about cost and got the job done on time upfront about cost and got the job done on time More

Very thorough and professional. Communication could be better Answered all of my questions. Never got the promised wash Communication could be better Answered all of my questions. Never got the promised wash More

Good service and communicative staff. It's nice talking to Christopher Read. Thanks for your service. It's nice talking to Christopher Read. Thanks for your service. More

I am disappointed in the dealership for many reasons. For the size, there are only 2 diesel mechanics. They had my truck for 50 days to fix multiple problems. Don’t expect them to do the right thing and For the size, there are only 2 diesel mechanics. They had my truck for 50 days to fix multiple problems. Don’t expect them to do the right thing and give you a loaner, it is extremely difficult to get them to give you one. The inside of my truck was disgusting with dirt and hand prints every where. They don’t care about taking care and being respectful of your hard earned things. If you don’t want to feel respected and you don’t care about your vehicle and knowing what’s going on with it then this is the place for you. As for the service advisor, Bishoy is very disrespectful and lazy with his job. He told me it is not his job to keep me updated on the status of my truck. He told me he went “above and beyond” for calling the warranty and getting it setup for me. He would not return phone calls. He is very arrogant for someone so young and just getting started. His boss Mr. Torres never returned my phone calls once. Never did anything to help make his service advisor do his job or explain to him how to treat a customer. They both should be embarrassed and retrained on how to do their jobs. More