Cape Coral Chrysler Dodge Jeep Ram

The dealership was a great experience for me. They were all friendly and got my car fixed in reasonable amount of time. I will use them again. They were all friendly and got my car fixed in reasonable amount of time. I will use them again. More

Was very courteous and worked hard to make sure all of our concerns were taken care of. our concerns were taken care of. More

I was impressed how Joe was able to get me the best deal he could to fit my needs. Carolina was knowledgeable and very courteous. She walked us through the whole process, including allowing us a test drive. he could to fit my needs. Carolina was knowledgeable and very courteous. She walked us through the whole process, including allowing us a test drive. She even helped me set my phone up in the Compass. She made buying a vehicle at your dealership a pleasurable experience. More

I wish I could give this dealership zero stars for their lack of communication and follow-through. When we purchased our Dodge Durango Hellcat in 2022, the experience was absolutely amazing—so much so that lack of communication and follow-through. When we purchased our Dodge Durango Hellcat in 2022, the experience was absolutely amazing—so much so that I left a glowing review. But fast forward two years, and I regret every positive word I wrote. In December, we were involved in a terrible accident, and the vehicle was totaled. Our insurance paid their part, but there was still a remaining balance. No problem, right? After all, we purchased GAP coverage through THIS dealership to cover exactly this kind of situation. But instead of helping us, this dealership has made it nearly impossible to get anything resolved. I have been calling nonstop for WEEKS, only to be transferred from person to person, sent to voicemail, and left with no returned calls. The dealership knows that there are strict deadlines for filing the GAP and warranty paperwork—because they SOLD us these contracts—yet they refuse to take action. We finally got in touch with Mitra Rampersad, who requested documents, which we sent back the SAME DAY. Then, we had to get another form notarized, which we did immediately and sent back on March 17th. Since then? Radio silence. We even contacted the company that was supposed to receive the paperwork, and guess what? They never got a thing! If this paperwork isn't filed in time, guess who gets stuck paying off a vehicle we haven’t even had since December? Not the dealership. US. A military family with four kids, who drove almost 9 hours ONE WAY to buy this vehicle from them. Our insurance only covered a rental for 60 days—how are we supposed to afford another vehicle while still making payments on a truck we no longer have? It is absolutely ridiculous that we have to fight this hard to get something done that should have been handled weeks ago. What is the point of paying for GAP and other warranties if the dealership refuses to do their part? This experience has been beyond frustrating, and I wouldn’t recommend this dealership to my worst enemy. They were happy to take our money when we bought the truck, but when it’s time to step up and provide support after the sale? They’re nowhere to be found. Mr. Mitra Rampersad has all the documentation he needs to send over to the cancel coverage company in order for them to do their part. I will continue to leave a negative review daily on multiple platforms until this is addressed because who would want to continue to fork up this amount of money monthly for a TOTALED OUT vehicle. When I inquired about the hellcat online the dealership was calling my phone within minutes!! We put $10,000 down on the truck before even seeing it because of the trust and customer service we felt with this dealership. This whole process of losing not just a vehicle but a DREAM vehicle has been stressful enough, and this only adds more stress to my plate! DO BETTER. I am not sure if the individuals we worked with a couple of years ago on the purchase aspect of this but I've listed their names below for reference. We have left voicemails for Homer, and he was actually the sole reason why we made sure to purchase the extra warranties and such for the Hellcat. Drove a total of almost 18 hours, purchased a vehicle for over $100k and now we cannot even get a callback. It's a shame. 2021 Dodge Durango Hellcat (Blue Wrap) Purchased in May 2022. Jay Ganzi Juan Aguinaga Steven Herrera Homer Aaroz Signed: Tevin & Anastasia Porter More

Lisa was very professional and helpful, she went above and beyond to help with my issues and beyond to help with my issues More

A pleasurable experience buying our vehicle! Our salesman Andy was awesome as well as the entire staff. Our salesman Andy was awesome as well as the entire staff. More

This is the second Jeep product I have purchased from this dealership. I did some research before I went down there. They gave me what I wanted for my trade. And the price of the vehicle I purchased was this dealership. I did some research before I went down there. They gave me what I wanted for my trade. And the price of the vehicle I purchased was negotiated down to something that I felt comfortable with. Including discounts and rebates. More