
Cape Coral Chrysler Dodge Jeep Ram
Cape Coral, FL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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I wanted to say a huge THANK YOU to Jarrod, John, Darlene and Jay for your help this past weekend with the trade in and the purchase of our 2021 Dodge Laramie. We have never experienced such great customer s and Jay for your help this past weekend with the trade in and the purchase of our 2021 Dodge Laramie. We have never experienced such great customer service. We really appreciated how easy you made everything for us, we were in and out in no time at all. We are confident that you guys got us an amazing deal and we feel like we actually understand our warranty because of how well it was explained to us. Great customer service is very hard to come by nowadays- but you guys made us feel very welcomed into the Dodge family and we can’t wait to come back. -Matthew, Brently and Spike :) More
I paid to have my vehicles alignment corrected and it still pulls right when I drive. So unfortunately I paid $190 for no reason at all. still pulls right when I drive. So unfortunately I paid $190 for no reason at all. More
I had three issues…. Reverse gear driving noise fixed (brunch stuck around the caliper)…. AC takes too long to start cooling (I was told new trucks do that but it doesn’t Reverse gear driving noise fixed (brunch stuck around the caliper)…. AC takes too long to start cooling (I was told new trucks do that but it doesn’t solve my problem)….. electronic parking brake sometimes engages during right turns (computer didn’t show error codes), so not fixed. I had braking issue today, too. I am concerns about that. More
I have a little mixed feelings. I turned my car in for a regular maintenance and the back direction light on the drivers side wasn't working. And I asked for a special for oil chang I turned my car in for a regular maintenance and the back direction light on the drivers side wasn't working. And I asked for a special for oil change and he added it for 70 $, that's the regular price, no special. My adviser called me and told me they have to order the part, it will come in from Orlando and will be 499 plus tax and if I wanted to leave my car at the dealership. I agreed and left it. The next day he called me in the afternoon, the part is there and when I want to bring the car. I told him it's still there. Somewhat surprised he told me they can't do it that day but on the next. Okay, no big deal. When I picked it up the part they exchanged was not 499 but just 349. Good for me. At least I would have expected the car to be washed or informed they couldn't wash it before the system was down? The day after I picked it up I got a call from the cashier. She is so sorry but charged me the wrong amount and if I couldn't come back to correct that. Of course I did but would have expected better. With the survey I got a second mail with a special for 3 oil changes??? My service adviser was not Christoffer but Scott. More
Chris was exceptional in his care of my vehicle and listening to my concerns regarding my request. The waiting area is very comfortable and the restrooms are very clean. Not impressed with their car wa listening to my concerns regarding my request. The waiting area is very comfortable and the restrooms are very clean. Not impressed with their car wash. More
Follow thru is the biggest issue with this place. I have spoken to people many times and NO FOLLOW THRU!!!! I was told I was getting a refund....NEVER HAPPENED! I was told I would be getting follow u I have spoken to people many times and NO FOLLOW THRU!!!! I was told I was getting a refund....NEVER HAPPENED! I was told I would be getting follow up calls...NEVER HAPPENED! And the warranty they told me covered EVERYTHING does not... I keep saying we love our Jeep, and when I buy another one next year it WILL NOT be from here! More
Very easy to use no problem at this time will be using again for my gladiator again for my gladiator More