Cape Coral Chrysler Dodge Jeep Ram

Daniel is always very helpful and patient with me. I've been looking at trucks for a year. And he's always there to help me look when I want to. I've been looking at trucks for a year. And he's always there to help me look when I want to. More

Very helpful and informative, clean environment. Jose Gaston was very helpful and help get the car buying process go very smooth and fast. Highly recommend! Jose Gaston was very helpful and help get the car buying process go very smooth and fast. Highly recommend! More

Great to work with, would highly recommend. Have nothing to say but words of thanks. Have nothing to say but words of thanks. More

Absolutely no help, cost me $243 for you guys to tell me that in order to fix my it’s going to cost me over $1250!!! To me that’s just taking advantage of people with really no place else to go that in order to fix my it’s going to cost me over $1250!!! To me that’s just taking advantage of people with really no place else to go More

The dealership has a great waiting area and is thorough in their service check. I would highly recommend them. in their service check. I would highly recommend them. More

Chris Reid and his team are the best. Best move upper management ever made was to re-hire Mr. Reid! Best move upper management ever made was to re-hire Mr. Reid! More

Very friendly and attentive to my needs, great experience every time we come in for any reason. every time we come in for any reason. More

Appt made for 1030 told it would be a 2. 5-3 hr wait. Why make appointments?? 5-3 hr wait. Why make appointments?? More

I hate leaving a negative review but I've been to the dealership several times now for service and I always have the same issues. 1. How many times do I need to tell a different person what I need don dealership several times now for service and I always have the same issues. 1. How many times do I need to tell a different person what I need done? I understand that you may need someone to greet people who pull in for service, get their name, and see if they have an appointment scheduled. If they are not the service advisor, do NOT have them ask the owner what they are having done so the owner just has to repeat it again. My last two appointments I've spoken to 3 and 2 people respectively. By the time the SA gets to me, I'm frustrated and don't want to say anything. 2. If I marked everything that I wanted done when I scheduled the appointment through your website and was very thorough, why is that not printed and used by the Service Advisor to confirm those items with me and to see if there is anything else that I need checked or done? 3. Why is the online scheduled service items not used at all? I marked several items to be done for my service based on mileage and recommended service items. To my knowledge, none of them were done because I didn't verbally say them the morning I dropped off my vehicle. They were not on the receipts that I signed. I am a very frustrated customer. I specifically drive farther to come to CC Chrysler (Galeana is closer) because I hope for better service. I believe this is a management issue, not an issue with service advisors, porters, or other staff. More

I did trust having my car repaired here. Prior service has was excellent. This time the assistant service manager that received my car didn’t want to answer my questions about the service do Prior service has was excellent. This time the assistant service manager that received my car didn’t want to answer my questions about the service done to my car at pickup. I felt brushed off. I did get my answers from someone else outside. He said I could bring my car back? I left confused and not sure everything was done the best way. More