Cape Coral Chrysler Dodge Jeep Ram

Wisler was excellent, easy to deal with, has a great personality and was very helpful. Thank you Wisler personality and was very helpful. Thank you Wisler More

Corbin and Patrick were both great with me buying a Jeep from here, From beginning to end everything went prefect!! I highly recommend this dealership and Corbin as your go to guy! An ask for Patrick for from here, From beginning to end everything went prefect!! I highly recommend this dealership and Corbin as your go to guy! An ask for Patrick for financing! More

Another great experience with the service department. Lisa Millspaugh, the Assistant Service Manager, provided me with outstanding customer service. I explained the problem I was having with my 2021 Cha Lisa Millspaugh, the Assistant Service Manager, provided me with outstanding customer service. I explained the problem I was having with my 2021 Challenger and she quickly diagnosed the problem. My vehicle was promptly brought into the service bay and quickly and efficient repaired by Matt Atkins. He thoroughly explained that a new part was installed and was now performing flawlessly. I highly recommend the service department at Cape CDJR. Lisa is truly an asset to this dealership. I'm treated like family when I am there. More

The absolute best service department! Had my truck done in one day. This will be the only place I ever go to for a new vehicle. Had my truck done in one day. This will be the only place I ever go to for a new vehicle. More

In review-a tad bit of miscommunication however, Management supported the resolution with care. Thank you Management supported the resolution with care. Thank you More

Very courteous and knowledgeable. Dealership was very helpful and took great care of me and my issue. Dealership was very helpful and took great care of me and my issue. More

Had a fabulous experience would definitely recommend this dealership! Our salesman Chad went above and beyond to help us through the whole process. dealership! Our salesman Chad went above and beyond to help us through the whole process. More

It is a pleasure interacting with the scheduling staff. The technicians and mechanics have always provided excellent service. Non-emergency appointments are typically scheduled about 1 week out. All of The technicians and mechanics have always provided excellent service. Non-emergency appointments are typically scheduled about 1 week out. All of my of my interactions have been for warranty work. More

What is happening to Cape Coral Jeep? I’ve been taking my 2013 Rubicon there for the last 3 years since they opened. My most recent interaction was a total nightmare. Earlier during the w I’ve been taking my 2013 Rubicon there for the last 3 years since they opened. My most recent interaction was a total nightmare. Earlier during the weekend, I brought my vehicle in for an oil change and tire rotation, simple right? All though the process , it was a total up sale. You need this additives or just additional services. But at the end the oil changer was complete and the tires were rotated. Drove home and parked the Jeep for 2 days , when I started it the check engine light came showed. So, returned to the dealership, and a quick check showed a thermostat issue. I was told to bring it back the following Monday ( yesterday). The $100 diagnostic check showed it was a cracked thermostat housing, this was at 9AM. I was told it would be ready in 3 hours , so I choose to wait. At 1PM, 4 hours later, I was advised that they didn’t have a housing in stock but could get one from Napa parts, a couple more hours, but because it was a warranty issue they’d have to get authorization for an outside part. While on the phone the advisor was advise the thermostat, housing had been replaced previously last February (seven months prior) so it was authorized to be replaced but it a dealership issue since it was less than 12 months. At 5:30 PM may Jeep was finally repaired and ready for release. I now found an additional $129 was added for a coolant system flush. I said I didn’t authorize that , and was told it was mandatory with a thermostat replacement . I questioned that it had not been required last February. I was told it was required and I had no option. To sum this up first the part failed within 12 months so should have been replaced simply for failure. But let’s point out the obvious issue , technician works on vehicle and thermostat fails , due to being cracked two days later , after a complete vehicle check being performed by mechanic . And when I can’t be charged because of multiply warrant coverage a “ mandatory coolant flush” is now required. Really makes you ask how things are be conducted. Seem Service advisories are being paid for these add ons. More

Excellent service department. They take care of me really fast! I am very happy with the service department. They take care of me really fast! I am very happy with the service department. More