Cape Coral Chrysler Dodge Jeep Ram

My experience was great. The service advisor Ron was friendly. My jeep service was completed before the time he said it would be. I was very happy with the service. See you n The service advisor Ron was friendly. My jeep service was completed before the time he said it would be. I was very happy with the service. See you next time I need service. Thanks Jim More

Estimate received for $3800 to repair ac, another shop could do the same job for $1400 could do the same job for $1400 More

Sonja kept me informed every step of the way on the 2 separate repairs. In which had to be done on my brand new Jeep Grand Cherokee L Limited separate repairs. In which had to be done on my brand new Jeep Grand Cherokee L Limited More

Services were provided as explained and in slightly shorter time than expected.Very good experience. shorter time than expected.Very good experience. More

I waited 3 hours for a software upgrade recall to be done. I think they forgot about me since my vehicle came out of the garage shortly after an agent checked on it. Nothing was explained to me about th done. I think they forgot about me since my vehicle came out of the garage shortly after an agent checked on it. Nothing was explained to me about the upgrade. I signed a lot of paperwork so I guess it was done but I’m not even sure. Then when I got into my vehicle to leave, there was paper on the floor, a plastic bag over the seat and the order number still hanging from the rear view mirror. If they were backlogged or short handed I could have come back another day. No need to cram so many jobs into one day…especially with a non emergency issue. More

Excellent! ! Sales, Insurance, Finance - all were excellent. The overall atmosphere in the dealership was friendly. A pleasure to do business here. Maria Gaines ! Sales, Insurance, Finance - all were excellent. The overall atmosphere in the dealership was friendly. A pleasure to do business here. Maria Gaines Ryan Gaines More

My service manager flat out told me he hated my car and that it was stupid And that he hated working on them., it’s an EV, but he did have good communication. that it was stupid And that he hated working on them., it’s an EV, but he did have good communication. More

I Will Never Get have my Jeep Wrangler Repaired by this dealership again !!!!!! I was given and estimate of $700.00 and was charged $1100.00. They overcharged me $249.12 more for parts than I could have g dealership again !!!!!! I was given and estimate of $700.00 and was charged $1100.00. They overcharged me $249.12 more for parts than I could have gotten the same parts from there parts counter When I ask why I was miss quoted Mike said he gave me the price for a warranty repair. This wasn’t a Warrantable repair !!! And he knew that from the beginning. I was Service Manager for 30 years at 2 Class 8 Truck Dealerships and I would not allowed a service writer to overcharge anyone like this. My invoice # 261702 More

Great experience, was able to get what I wanted without a lot of hassle. Painless lot of hassle. Painless More

The service manager was rude, even when as he was training, then I waited almost 3 hours for an oil change. Nobody had talk to me and acted like it was no big deal. Still very rude service manager wa training, then I waited almost 3 hours for an oil change. Nobody had talk to me and acted like it was no big deal. Still very rude service manager walked me to the cashier and walked away. All they needed to do was talk to me let me know everything was good. I’m still not sure. I got everything done. I asked for nothing was explained to me just sent me on my way. I usually defend the Jeep dealer in Cape Coral, but I literally just had the experience that everybody has always told me about very disappointed. I’ll probably go to Galeana for my next servicing. More