Cape Coral Chrysler Dodge Jeep Ram

Sales rep was very helpful also the finance manager mitra is the best could not ask for a better person to work with is the best could not ask for a better person to work with More

Good quick service. Fast response to my questions and concerns. Took the time to explain service specials. I will be back Fast response to my questions and concerns. Took the time to explain service specials. I will be back More

Good service nick is the best and Lisa alsome thanks cccdr again john Daniels great cccdr again john Daniels great More

Mike Castori is the best service writer and service manager. Always courteous and truly concerned with the customers complaints and always puts the customer first. By far the best. manager. Always courteous and truly concerned with the customers complaints and always puts the customer first. By far the best. More

Everyone that we worked with, Dury, Renee, Robert and Hugo went above and beyond to exceed our expectations. Thank you Hugo went above and beyond to exceed our expectations. Thank you More

The service department went out of their way to ensure i was satisfied with my experience was satisfied with my experience More

Everything went very smooth from Lisa to the installation of my light fast and quick I would definitely recommend going here . of my light fast and quick I would definitely recommend going here . More

Good service and attention with Ernesto, he left driving that same day alone with Ernesto that same day alone with Ernesto More

Poor follow through upon purchase. Error on their end and did not provide customer sufficient time to respond to their mishap Error on their end and did not provide customer sufficient time to respond to their mishap More

DO NOT GO TO THIS DEALERSHIP! !! DO NOT PURCHASE THE OIL/SERVICE PACKAGE. DO NOT PURCHASE THE TIRE & WHEEL PACKAGE. This is by far the WORST service department I have ever dea !! DO NOT PURCHASE THE OIL/SERVICE PACKAGE. DO NOT PURCHASE THE TIRE & WHEEL PACKAGE. This is by far the WORST service department I have ever dealt with. I purchased a brand new Rocky Ridge 1500 from them two years ago, and from the very beginning it’s been nothing but problems. The first time I brought it in, it was for an oil change (which was supposed to be covered under the oil package I purchased), plus a loose headliner and Uconnect issues. They tried to charge me for the oil change despite the package. Right after the oil change — literally within 10 minutes of leaving — my AC compressor locked up, coolant and oil spilled everywhere, and I was stranded. They eventually fixed that, along with the headliner (again)… but within TWO DAYS, the headliner came loose again. Then I noticed paint bubbling on the hood and bumpers. They agreed to paint the hood but refused to do the bumpers, saying Rocky Ridge would cover them — and I would have to find my own body shop. Since then, I’ve had to bring my truck in MULTIPLE times for the same headliner and Uconnect problems, and I still have the same issues. I also had a scratched rim. Even though I paid $2,200 for the Tire & Wheel Package, they told me it only covers $50 of the repair — and charged me $150 out of pocket. My service advisor, Bishoy, never returned calls or texts with updates. He told me a month ago that he submitted a warranty claim to Rocky Ridge regarding the lights — I called Rocky Ridge myself, and they confirmed they never received anything from the dealership. When you call to ask for a manager they never answer or return calls. After 4–6 attempts, they still haven’t fixed my headliner, Uconnect, or lights. This dealership has wasted my time, my money, and my patience. I regret ever purchasing from them, and I will never recommend them to anyone. More