Cape Coral Chrysler Dodge Jeep Ram

checking tires answered my questions. Gave some very good info and went ahead and tried to alleviate the issue . Service dept was very helpful and went above to hel answered my questions. Gave some very good info and went ahead and tried to alleviate the issue . Service dept was very helpful and went above to help with a situationi More

Service Appointment I received an offer, VIA e-mail, for an oil change for $12.95 and new windshield wiper blades for $19.99 and I was happy to get a deal being retired a I received an offer, VIA e-mail, for an oil change for $12.95 and new windshield wiper blades for $19.99 and I was happy to get a deal being retired and on a fixed income. When I received the bill I noticed a $12 Labor Charge and another Charge of $8.01 for Misc.....no explanation for what. I never was charged a labor charge for an oil change and to put the wiper blades on ( I DID THE LAST PAIR) it took 5 minutes for BOTH! Anyway....I got a car wash, outside only, and the bill was $65.76. I probably would have had the work done anyway, but it would have been nice to TELL the customer they Charge for Labor for an oil change or windshield wiper blade replacement. More

Great experience! Awesome customer service. Thank you Matt and Mark!! These guys go above and beyond. I found a challenging situation to go smoothly, when it could have Awesome customer service. Thank you Matt and Mark!! These guys go above and beyond. I found a challenging situation to go smoothly, when it could have easily been a frustrating process. Love my Jeep Compass! More

Whirlwind I know it's my fault but the salesperson took me to a vehicle I really could not afford and I bought it. I should of looked around more. Because I fou I know it's my fault but the salesperson took me to a vehicle I really could not afford and I bought it. I should of looked around more. Because I found the one I would have bought and it was much cheaper. Don't get caught up on all the sparkles. More

Amazing Service! Giankarlo Serrano and Paul Wolfson provided fantastic service! We walked in apprehensive and worn down due to other dealers and dealerships. From the Giankarlo Serrano and Paul Wolfson provided fantastic service! We walked in apprehensive and worn down due to other dealers and dealerships. From the beginning they were friendly and honest! Throughout the entire process they worked with us and made sure we were satisfied and ended with the car we loved! We will be buying all of our future cars from this dealership! More

Bad personal I went in yo cape Coral Dodge chycler and they were nice and everything they said they were not going to run my credit and they lied they did I'll nev I went in yo cape Coral Dodge chycler and they were nice and everything they said they were not going to run my credit and they lied they did I'll never go back there. More

Assistant service Manager Brian Hunter was great Took my vehicle in for a recall notice and got a call that they did not have the part. When I called to reschedule I spoke to Brian Hunter. He was ver Took my vehicle in for a recall notice and got a call that they did not have the part. When I called to reschedule I spoke to Brian Hunter. He was very apologetic about the inconvenience of the first attempt. He personally verified that the part was in stock before I brought the vehicle back. He even arranged some complimentary service for the vehicle. He was so helpful and easy to work with. I will definitely be going back and working with him exclusively in the future. More

Worse Service from aa dealer I have ever had. Took my Ram 1500 there to do a 132000 mile check out since I will be traveling to Indiana in a couple of weeks. Changed oil, replaced rear brakes, rot Took my Ram 1500 there to do a 132000 mile check out since I will be traveling to Indiana in a couple of weeks. Changed oil, replaced rear brakes, rotated tires, replaced the linkage from 4 wheel drive shifter to the transmission. etc. Left the truck over night and picked up the next day. Over the weekend I noticed a vibration so I called And took the truck back the next day. They wanted to charge me $79.99 for a wheel balance, which I thought was absurd. I left and will not be back. I'll take the truck to Gettle in Punta Gorda since I have had excellent service there in the past. The only reason I went to CCDJR is because I live in the Cape. More

2 hrs and very expensive I was there 2 hours my Jeep sat out in the drive done for at least 45 minutes no one came and got me . I asked about it nobody could find the paperwor I was there 2 hours my Jeep sat out in the drive done for at least 45 minutes no one came and got me . I asked about it nobody could find the paperwork .Simple oil change was $78 , at Galeana I paid $50 , I will be going back to Galeana from now on . I guess charging more is how they pay for a new building . I would not recommend this dealer for service ! More

Professional and curtious truck was done in a timely manner and my experience was what I expected from a quality dealership. Rhonda was very helpful and delightful to talk to. truck was done in a timely manner and my experience was what I expected from a quality dealership. Rhonda was very helpful and delightful to talk to. would recommend to friends More