Cape Coral Chrysler Dodge Jeep Ram

Happy The service reps are very helpful and pleasant. I dealt with a Rebecca and she knew her job. We were so impressed we made a appointment for my husband The service reps are very helpful and pleasant. I dealt with a Rebecca and she knew her job. We were so impressed we made a appointment for my husband's car. More

Service and warranty Had apt weeks in advance. Was told they would honor my service plan and that they would have my tires in stock. This is the only reason I scheduled wi Had apt weeks in advance. Was told they would honor my service plan and that they would have my tires in stock. This is the only reason I scheduled with them. Once I arrived it was if they didn’t know why I was there, wouldn’t honor my service contract, and had to order my tires. The only thing they did for 90+ minutes was update my software for a recall, which I could have gotten all 3 services performed at once at Naples. Never once apologized or acknowledged this inconvenience as a customer. Staff is poorly trained in customer communication and lack professionalism. I was going to lease my daughter a Jeep,but will travel somewhere else even though I live in Cape Coral for my SRT Durango and my future lease so I don’t have to deal with this service department again. Big disappointment for a lifetime Dodge customer. More

service the people were very helpful, the facility was clean, and the work was excellent. i would recommend this dealership for all services. keep up the the people were very helpful, the facility was clean, and the work was excellent. i would recommend this dealership for all services. keep up the good work More

No pressure car buying Loved the new dealership no pressure very friendly staff plenty of inventory nobody tried to sell us something we didn't want and the staff was very k Loved the new dealership no pressure very friendly staff plenty of inventory nobody tried to sell us something we didn't want and the staff was very knowledgeable More

Great Facilities Nice state of the art new dealership. Comfortable waiting area with complimentary drinks while you wait. Service was expedient and staff was friendly. Nice state of the art new dealership. Comfortable waiting area with complimentary drinks while you wait. Service was expedient and staff was friendly. While I browsed the lot I did not encounter any high pressure salesmen. Rather most salespersons were open to helping answer and questions I may have and to make my time on the lot more pleasant. More

Great Location, Growing Pains This new location is wonderful for Cape Coral residents. It is a very large, gleaming new facility. The employees are super friendly and work hard t This new location is wonderful for Cape Coral residents. It is a very large, gleaming new facility. The employees are super friendly and work hard to please you. The "growing pains" once resolved will make this a 5 star: 1. parts were needed to be ordered for another servicing. I was never called to be informed they were in. 2. I left at least 2 messages asking about the parts and still didn't hear back. 3. I finally heard back from a different employee eventually 4. There seems to be some confusion when servicing plug in hybrids on the part of technicians. These are all things that can be improved on and I believe this new dealership will do it. They seem honest and apologize when they make a mistake. We will go there again. More

Scratched tailgate I brought my truck in for a tailgate latch recall they scratched my tailgate while repairing I said told the service guy and he said oh really end of I brought my truck in for a tailgate latch recall they scratched my tailgate while repairing I said told the service guy and he said oh really end of conversation. They don’t care about you the customer at all. More

Very pleasant people to deal with The dealership was very clean and the people were very friendly and knowable. I Would recommend the dealership to any of my friends and family The dealership was very clean and the people were very friendly and knowable. I Would recommend the dealership to any of my friends and family More

They've done it again! Second time servicing my vehicle here and I am very satisfied. Just great service and the best staff. Would recommend this place to anyone, anyday! Second time servicing my vehicle here and I am very satisfied. Just great service and the best staff. Would recommend this place to anyone, anyday! More

Good experience and a fair deal We were just looking for a test ride and to see what the deals were on a Jeep Sahara. Chachi (Leroy) was so honest and personable that we felt comfor We were just looking for a test ride and to see what the deals were on a Jeep Sahara. Chachi (Leroy) was so honest and personable that we felt comfortable enough to consider buying now if they made the deal right. We went home, thought about it, came back the next day and purchased the Jeep. I feel we ended up with a fair deal. They gave and we gave but throughout the process I felt they were as honest as you can expect from anyone you are negotiating with. I trust Brian and Chachi and would recommend them to anyone looking for fair treatment when purchasing a new vehicle. We understand that they have a responsibility to make as much money for the dealership as they can but we felt that they were doing that job with as much honor and decency as anyone can expect. Recommend them highly. More