Cape Coral Chrysler Dodge Jeep Ram

SCAMMERS Jay called and as heated as he was, he did the right thing. I don't blame him as I ruffled feathers on purpose. I was very disappointed in how the dea Jay called and as heated as he was, he did the right thing. I don't blame him as I ruffled feathers on purpose. I was very disappointed in how the deal was closed and was so slick I didn't realize until 4 days later. Jay promised to remove all the extras. Very nice of him to do that More

Great job! I was comfortable leaving my Jeep, confident it was going to be fixed correctly the first time! They listened were polite and happy to assist me. They were SMILING! That saids a lot about you it was going to be fixed correctly the first time! They listened were polite and happy to assist me. They were SMILING! That saids a lot about your outfit! Great job and Thank you. I will be back! More

A great costumer service. This place is amazing and the employees are paying attention to any detail. Thanks everybody in the Dealer Cape Coral Jeep employees are paying attention to any detail. Thanks everybody in the Dealer Cape Coral Jeep More

True to their word The service department said my vehicle would be done in about three hours. They were correct!! They're also very professional! Excellent Job, thank y The service department said my vehicle would be done in about three hours. They were correct!! They're also very professional! Excellent Job, thank you More

I felt welcomed from the time I walked into the dealership. Rafael Moreno is the best salesman you could ask for. He listens to you and will not polish you but help you dealership. Rafael Moreno is the best salesman you could ask for. He listens to you and will not polish you but help you More

Service was described adequately and completed in a timely manner. Mr. Santana offered a comforting experience and once finished a sound summary with follow up concerns. The instant alignment check was timely manner. Mr. Santana offered a comforting experience and once finished a sound summary with follow up concerns. The instant alignment check was neat More

Very Efficient Service I schedule my 1st oil change with Alex. Upon arriving he met me at the service entrance (4 lanes with employees working every lane) and checked me in. I schedule my 1st oil change with Alex. Upon arriving he met me at the service entrance (4 lanes with employees working every lane) and checked me in. He then told me how long the service would be and beat that time by 15 minutes. I highly suggest the service department at CCCDJR. More

Michael was awesome highly recommended would definitely come back. Service was great and detail department came thru when I was on an extreme time issue Patrick Simmons come back. Service was great and detail department came thru when I was on an extreme time issue Patrick Simmons More

Patrick Lewis our salesman was very professional, knowledge, and just great to work with . He handled every detail got us a great deal on a new 2019 ram , knowledge, and just great to work with . He handled every detail got us a great deal on a new 2019 ram , More

Not happy at all with service desk and service rep I will not return to your location, My wife and I have owned 7 Dodge Ram 1500 Laramie trucks over the last 20 years and two Jeeps. We live in Cape Cor I will not return to your location, My wife and I have owned 7 Dodge Ram 1500 Laramie trucks over the last 20 years and two Jeeps. We live in Cape Coral and were very excited that you opened in Cape Coral. Your building is beautiful you have great reviews as far as selling new cars. People are excited about getting a new car so they give a great review. The way you're treated after purchasing a car is more important. On Friday 4/17/20 I brought my truck in to have steering box looked at, Charles Santana was the service person. I explained that I took a lifetime warranty and that my deductible was $100.00. He told me that the cost would be $135.00 further that I'm not covered for a rental. I explained that every dealership that I have gone too gave me a rental. Charles is not a people person what so ever, I spoke to the parts person she was very friendly and outgoing, the technician was professional and asked me to check the steering he then offered a car wash. The technician gave the paperwork to Charles. Note it was very slow at the dealership I was the only person in the sitting area. I noticed my truck was finished and washed I waited about ten minutes and then walked over to Charles office, upon telling him my truck was finished he told me to go sit in the lobby, I waited for Another 15 minutes for no reason at all he wasn't busy not on phone no one in the office with him. He did not walk over to where I was sitting like the technician he stood at the counter and motioned for me to come over. He told me a bolt came loose and it was going to cost $132.15 my warranty was done at a one hundred thousand miles. That is untrue iI have a lifetime warranty. Once I arrived home looked over my invoice noticed a charge for Misc amount $16.09. I called the other dealerships that I have used in the past I was told that it should have been covered and one dealership advised that I wouldn't have been charged. Over the last 20 years in Ohio and Florida I have never paid for a rental nor have I been treated poorly. We were looking at trading in the truck I will land up driving to Punta Gorda. More