Cape Coral Chrysler Dodge Jeep Ram - Service Center

Miss diagnosed my Ram. And doesn't listen to the customer about issues. Also doesn't read history on truck. And doesn't listen to the customer about issues. Also doesn't read history on truck. More

The first time I was there, the customer service was really top notch. The second time, the quality of how they handle information (notifications, contact, etc.) and the way they give you information ab really top notch. The second time, the quality of how they handle information (notifications, contact, etc.) and the way they give you information about what's broken or what needs to be done was unfortunately completely lacking. I don't know if I'll go there again or find another RAM dealer, as the people have already improved. More

The advisor was very helpful and very nice and so was everyone at the dealership everyone at the dealership More

I was pleased with my servicework performed by cape coral Dodge RAM. I was a little disappointed that the drive ups were taken before scheduled appointments. Dodge RAM. I was a little disappointed that the drive ups were taken before scheduled appointments. More

Did not get call back when I asked for status on vehicle. I had to call back a couple times before getting response and only got it back through text. When trying to schedule appointment for serve I was su I had to call back a couple times before getting response and only got it back through text. When trying to schedule appointment for serve I was supposed to get a call back and didn't and had to call back. More

Service completed promptly and checkout was efficient. Still a bit of a backlog though on booking appointments Still a bit of a backlog though on booking appointments More

The work that was done on the car has made it like a brand new car. Lisa was wonderful to work and really helped us through the whole process. You have a loyal customer in us now. Thank you! brand new car. Lisa was wonderful to work and really helped us through the whole process. You have a loyal customer in us now. Thank you! More

You need to get Thomas More help he shouldn't have to do it all by himself it all by himself More

Taylor always gets our vehicles in quickly and is great at giving us status updates. at giving us status updates. More

Service manager Danny was very attentive to my concerns and resolved the issues I had. I still would like the dealership to bring back shuttle service and not use car share service. and resolved the issues I had. I still would like the dealership to bring back shuttle service and not use car share service. More