Back

Cape Coral Chrysler Dodge Jeep Ram - Service Center

Cape Coral, FL

4.1
3,327 Reviews

3,327 Reviews of Cape Coral Chrysler Dodge Jeep Ram - Service Center

Sort by
April 28, 2021

I don't remember who the service advisor was. I selected Christopher Reid but I don't know if it was him or not. Which guy it was, he did a good job. No complaints. More

by redbw83
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Reid
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2021 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for the positive feedback. We look forward to your continuous business.

Apr 29, 2021 -

Cape Coral Chrysler Dodge Jeep Ram responded

We always strive to go above and beyond to make sure every need of our customers are met. Thank you for taking the time to leave us positive feedback and we look forward to seeing you again!

April 27, 2021

Nice showroom, friendly people clean bathrooms nice selection of trucks free water and coffee clean showroom and bays. Parts department is always stocked. Friendly environment. More

by johnsonp0071
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Smith
Apr 29, 2021 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time and leaving us such positive feedback! We are here to serve you with anything that you need with the best customer service you can find in the industry. Thank you for your trust and we hope to see you again soon!

April 27, 2021

Chris the assistant Service Manager is an asset to your dealership. Always responsive to my persistent electronic issues. He is my go to person at the dealership. More

by dejmiser
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2021 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time and leaving us such positive feedback! We are here to serve you with anything that you need with the best customer service you can find in the industry. Thank you for your trust and we hope to see you again soon!

April 27, 2021

They did a very good job on working with me, To get the job done in a timely matter, and get the price down with in reasonable amount. More

by beachhouse121
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2021 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time and leaving us such positive feedback! We are here to serve you with anything that you need with the best customer service you can find in the industry. Thank you for your trust and we hope to see you again soon!

April 27, 2021

Very friendly and professional staff with very nice facilities. My problem was resolved within a few hours even with a part being shipped from another dealer. More

by arnonesteven
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patricia Tolson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Ganzi, Jessica Jimenez, Jeffrey Stuart, Raymond Powers, JAVIER GONZALEZ, CHARLES SANTANA, CJ HREBAL
Apr 29, 2021 -

Cape Coral Chrysler Dodge Jeep Ram responded

We always strive to go above and beyond to make sure every need of our customers are met. Thank you for taking the time to leave us positive feedback and we look forward to seeing you again!

April 27, 2021

Quoted $190 for battery plus installation for about $230 total. Ended up $306 less $38 credit for having to wait nearly 2 hours for express service. Total rip off. More

by swashler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Quentin Burgess
3.0
This rating includes all reviews, with more weight given to recent reviews.
Corbin Chase
3.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Everson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Aviles, Jorge Beltre, Daniel Allred, Luis Ferrer
April 27, 2021

I brought my truck in to get the newest update 18.45, they didn't. The tech (stephen) couldn't even get the truck off of a deep sleep. Still charged me $150.00. I told him that if you can't put the updat More

by mpalmieri2019
Recommend Dealer
No
Employees Worked With
Juan Flores
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 26, 2021

I already sent you a service survey..I made all my comments, which were good, on the first survey. thank you.We will be back in October again to get my car serviced. More

by jack_janetunited
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2021 -

Cape Coral Chrysler Dodge Jeep Ram responded

We always strive to go above and beyond to make sure every need of our customers are met. Thank you for taking the time to leave us positive feedback and we look forward to seeing you again!

Apr 26, 2021 -

jack_janetunited responded

Thank you & look forward to seeing you again in October.

April 26, 2021

Newer facility with lots of activity. Good waiting area close to service advisors. Work performed quickly and as promised. Vehicle was left clean and without scratches or dings. More

by rogerg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Nardone
Apr 26, 2021 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time and leaving us such positive feedback! We are here to serve you with anything that you need with the best customer service you can find in the industry. Thank you for your trust and we hope to see you again soon!

April 26, 2021

As always outstanding promptness and quality work.....The staff was super and helpful with every request we had. Thanks Again!!!! I am happy with 20 word More

by Chuck123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2021 -

Cape Coral Chrysler Dodge Jeep Ram responded

We always strive to go above and beyond to make sure every need of our customers are met. Thank you for taking the time to leave us positive feedback and we look forward to seeing you again!

...
159
...