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Cape Coral Chrysler Dodge Jeep Ram - Service Center

Cape Coral, FL

4.1
4,699 Reviews

4,699 Reviews of Cape Coral Chrysler Dodge Jeep Ram - Service Center

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March 14, 2024

Though my repair took several attempts Michael Castori and the techs stayed with it until the car was fixed to my satisfaction. I received good communication and was treated with respect. More

by CROGER6591
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Castori
Mar 14, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

March 14, 2024

The Team took care of my car as quickly as possible. Allejandro was amazing and kept me in the loop during the process. I am very pleased with the service. Please tell all that worked on my car - Thank More

by pampalumbo63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allejandro
Mar 14, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

March 14, 2024

Excellent staff very attentive and customer friendly. I will definitely continue to do business with your facility. More

by Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Gastón
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Ganzi, Patrick Lewis, Juan Flores
Mar 14, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

March 14, 2024

After explaining what was happening to my vehicle, they knew what was wrong and, what needed to be done. More

by robertbucko55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Aguinaga
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patricia Tolson, Patrick Lewis, Juan Flores, Doug Cade
Mar 14, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

March 13, 2024

Professional and retired the jeep gladiator on timely manner. Definitely coming back and highly recommended. More

by mblanco28512
Recommend Dealer
Yes
Employees Worked With
Jose Gastón
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Everson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Aguinaga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Herrera, Jarrod Litzinger, Daniel Gonzalez
Mar 13, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

March 13, 2024

Excellent customer service. Fast turnaround time. Free tire rotation! Only complaint is that this was the 2nd time in a row that I brought my vehicle in for service and the ca More

by conniebakerrealtor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Flores
Mar 13, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for your kind response, Connie! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

March 13, 2024

Alex was amazing! He kept me posted every step of the way and answered all my questions. 10/10 customer service. He made sure I got my vehicle fixed in a timely manner More

by valerie.edmonds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex in service department and his manager were rockstars
Mar 13, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you, Valerie! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

March 13, 2024

Communication with customer is horrible, there is none. Vehicle was fixed and running but we called daily and no one called back. More

by connie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Juan Flores
Mar 13, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

Connie. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@capecoralcdjr.com or respond directly to this message with the requested information. We hope to hear back from you soon.

March 12, 2024

I waited an hour and a half for service and was told it would be another hour and a half. The service I experienced was terrible. Was told 2times by someone that a service writer would be right out. No one More

by tlbuchheit59
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure
Mar 12, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

"Tlbuchheit59" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@capecoralcdjr.com or respond directly to this message with the requested information. We hope to hear back from you soon.

March 12, 2024

Service guys have been great to work with. I’m a former employee and most remember me and give great service. More

by tiggersma214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Ganzi, Rocky Rycenga, Alex Oharriz
Mar 13, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

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