Cape Coral Chrysler Dodge Jeep Ram - Service Center

Freddy is great to deal with in terms of customer care and genuine knowledge of my vehicle concerns. He's upbeat and positive with a total understanding of customer needs. Refreshing for sure! Great worki and genuine knowledge of my vehicle concerns. He's upbeat and positive with a total understanding of customer needs. Refreshing for sure! Great working with Freddy! I will return! Thanks Freddy! More

Not sure how to rate this. I had an 8am appointment to check out a rattle in the back area and a squeak in my seat. It took over 2 hours to tell me that it was my husband's wre I had an 8am appointment to check out a rattle in the back area and a squeak in my seat. It took over 2 hours to tell me that it was my husband's wrench and tire gauge mKinv the rattle. Well guess what. My seat still squeaks and there is still a rattle More

The staff is excellent and the facility very comfortable. Nice coffee station. Very personal friendly service. Nice coffee station. Very personal friendly service. More

Rasial doesn’t speak English so I had to use his phone to translate…that is a problem! Lisa at first acted like I just interrupted her lunch but later as we conversed she lightened up and was helpful…not the translate…that is a problem! Lisa at first acted like I just interrupted her lunch but later as we conversed she lightened up and was helpful…not the best first impression. More

Bringing my vehicles here for service and never had an issue. This dealership is very friendly and helpful. issue. This dealership is very friendly and helpful. More

Mike helped me get set up for my oil change, very nice and quick! The dealership was very clean and staff was really nice! and quick! The dealership was very clean and staff was really nice! More

Incredibly dishonest. I took my Jeep Cherokee to have the battery replaced under parts and labor warranty and I was advised that the battery cable was bad and needed repla I took my Jeep Cherokee to have the battery replaced under parts and labor warranty and I was advised that the battery cable was bad and needed replacement. I requested the old parts. I was charged $477.47. Noticing no cable was left as requested. I returned to the service manager to inquire. The battery had been replaced with no service charge as it was under warranty but I was charged for the cable parts and labor. Speaking with the tech, he admitted the cable did not need replacement and he had not done so. I requested a refund and the Assistant Service maager Ron Torres reduely refused. He stated that I should know deceptive business practices. His father was also a physician and overbilled people all the time. I informed him Not once had I ever overbilled. He threw the invoice at me and walked away. I reached out to the General Manager, Josh Clinton who refunded the service charge but refused to refund the cost of the part that was never installed. More

Gracias por su atención y soy fan a su equipo No cambien con mucho cariño Leo cambien con mucho cariño Leo More

Ok. Good service and fast appointments . Fast and great work. N,N,N.N.qN Good service and fast appointments . Fast and great work. N,N,N.N.qN More

The man who checked me in and did my paperwork as very helpful. I appreciate how he went above and beyond for me. helpful. I appreciate how he went above and beyond for me. More