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Cape Coral Chrysler Dodge Jeep Ram - Service Center

Cape Coral, FL

4.2
3,314 Reviews

3,314 Reviews of Cape Coral Chrysler Dodge Jeep Ram - Service Center

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May 10, 2024

Staff was friendly and professional. Lisa was a great service rep. Will be back again. More

by candydudek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa
May 13, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

May 10, 2024

Excelente atención al cliente , pacientemente , me ayudó mucho con todas mis preguntas muy atento y claro More

by adriana.1978m
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

May 10, 2024

The staff was very professional and courteous. The service manager, Mike, was quite helpful in arranging transportation for me, not only in getting me back to my house, but when it was time to pic More

by jmayotte46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike "Big Mike" Tota
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

May 10, 2024

I had to have a warrantied part repaired and it was done quickly. Staff kept me informed of the progress and I was very happy More

by ShareeBaree
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom - my service advisor
May 13, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

May 10, 2024

Easy to deal with, walked me through the diagnostics. Pickup took a little while because the service desk was undermanned. More

by jeffstokoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 10, 2024

Neat, clean, friendly staff. Nice waiting area. No hospitality whatsoever. . No water, coffee, cookies, nothing for customers having to wait over an hour for service. Water alon More

by oscarbasorasr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

We appreciate your feedback and are eager to better your return experience.

May 10, 2024

50 /50. My u connect still doesn’t work and was told there was nothing yall can do for now???? So my truck could be stolen and un able to tracked?? This is More

by ddroke1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Russ
May 13, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

"Ddroke1" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@capecoralcdjr.com or respond directly to this message with the requested information. We hope to hear back from you soon.

May 10, 2024

Oil change and inspection was completed within the time frame quoted by customer service representative More

by dlovell54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro Collazo
May 13, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

May 10, 2024

Great service and communication skills. They were very friendly and accommodating. When i was in for service, they gave me a 3 hour wait time. Then they had it ready within 1 hour. Thank yo More

by crennhack3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corbin Chase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

May 10, 2024

Was bit confused brought my vehicle in had an appointment talk to one service advisor then I didn’t hear anything for two days and had another service advisor More

by rmilana59
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa
May 13, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for taking the time to provide us with this feedback.