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Cape Coral Chrysler Dodge Jeep Ram - Service Center

Cape Coral, FL

4.1
3,261 Reviews

3,262 Reviews of Cape Coral Chrysler Dodge Jeep Ram - Service Center

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May 02, 2024

Ver good service and lets you know whats going on with your vehicle being repaired More

by awcast
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
May 03, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

May 02, 2024

Very professional and very busy! they were closer to me in Cape coral than the Ft.Myers location. More

by wattselizabeth688
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patricia Tolson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Flores
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas
May 03, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 01, 2024

I actually do not know if I woulod recommend. When I arrived it was a few minutes before 7AM. There was a guy at a desk outside. I asked him the procedue and it seemd like a bother to talk to me. More

by dennismichael2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Flores
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

We appreciate your feedback and are eager to better your return experience.

May 01, 2024

Had an oil change. The service members helped me get an oil change package.They kept me informed of everything. More

by lapaul992003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember
May 02, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

May 01, 2024

To make a long story short, their customer service was great when I went to buy a truck from them. They made sure I had everything I needed and wanted. Then 6 days prior to my first payment needing to be More

by MARCQUACH662
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Quentin Burgess
1.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Flores
1.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Leininger
1.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Cade
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

"MARCQUACH662" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@ capecoralcdjr.com or respond directly to this message with the requested information. We hope to hear back from you soon.

April 30, 2024

Quick to have a representative to come to greet you. Service was very timely, efficient and courteous. More

by MCKNIGHTD2964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

April 30, 2024

I wrote a very long letter of Praise for Ron Torres and Alex in the Service department explaining how well they took care of me and my wifes car, BUT something was crazy with the password requiremnts! More

by RBRANDICS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Torres Service MGR& Alex in the same office.
May 02, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

April 30, 2024

Very good experience. Car needed more warranty work than anticipated. I was kept up to date at all times. Nice job to all More

by New Pacifica Owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony in service
May 02, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

April 30, 2024

Amazing service! Mike in service communicated frequently and kept me informed throughout the process. I highly recommend this service team. More

by njacks28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Castori
May 02, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

April 30, 2024

Great team work from the moment I got in line with communication to complete my service request More

by ellenmarie123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Gastón
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Obie ☆☆☆☆☆ in Service
May 02, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!