Cape Coral Chrysler Dodge Jeep Ram - Service Center
Cape Coral, FL
3,262 Reviews of Cape Coral Chrysler Dodge Jeep Ram - Service Center
Very professional and very busy! they were closer to me in Cape coral than the Ft.Myers location. they were closer to me in Cape coral than the Ft.Myers location. More
I actually do not know if I woulod recommend. When I arrived it was a few minutes before 7AM. There was a guy at a desk outside. I asked him the procedue and it seemd like a bother to talk to me. When I arrived it was a few minutes before 7AM. There was a guy at a desk outside. I asked him the procedue and it seemd like a bother to talk to me. He said wait until 7 and someone would come out. When I filled out the survey last time I was told I would get a detail wash. This trip got not wash at all. My warranty issue was fixed, so that is a good thing but there was not real explanation of anything. More
To make a long story short, their customer service was great when I went to buy a truck from them. They made sure I had everything I needed and wanted. Then 6 days prior to my first payment needing to be great when I went to buy a truck from them. They made sure I had everything I needed and wanted. Then 6 days prior to my first payment needing to be made The service department told me that the ticking my truck made was normal mind you it’s a 2023 or 26,000 miles on it. They pulled me off left and right in that department until I made a scene. Then, once I made the scene, it was all hands on deck. Everybody checking my truck out they got to a point where I don’t trust any of them, and I took it to their sister Over in Broward county, which is two hours away. Very unacceptable service from them and multiple times I’ve called the sales rep that I bought the truck from and have never got a return. Return call. I normally don’t write reviews unless they’re usually not worth the time, but in this case they emailed me asking for this. So here it is. More
Quick to have a representative to come to greet you. Service was very timely, efficient and courteous. Service was very timely, efficient and courteous. More
I wrote a very long letter of Praise for Ron Torres and Alex in the Service department explaining how well they took care of me and my wifes car, BUT something was crazy with the password requiremnts! Alex in the Service department explaining how well they took care of me and my wifes car, BUT something was crazy with the password requiremnts! More
Very good experience. Car needed more warranty work than anticipated. I was kept up to date at all times. Nice job to all Car needed more warranty work than anticipated. I was kept up to date at all times. Nice job to all More
Amazing service! Mike in service communicated frequently and kept me informed throughout the process. I highly recommend this service team. Mike in service communicated frequently and kept me informed throughout the process. I highly recommend this service team. More
Great team work from the moment I got in line with communication to complete my service request communication to complete my service request More