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Cape Coral Chrysler Dodge Jeep Ram - Service Center

Cape Coral, FL

4.2
3,295 Reviews

3,295 Reviews of Cape Coral Chrysler Dodge Jeep Ram - Service Center

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May 10, 2024

I had to have a warrantied part repaired and it was done quickly. Staff kept me informed of the progress and I was very happy More

by ShareeBaree
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom - my service advisor
May 10, 2024

Excelente atención al cliente , pacientemente , me ayudó mucho con todas mis preguntas muy atento y claro More

by adriana.1978m
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024

The staff was very professional and courteous. The service manager, Mike, was quite helpful in arranging transportation for me, not only in getting me back to my house, but when it was time to pic More

by jmayotte46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike "Big Mike" Tota
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2024

I had my Town and Country in for service about a week ago. Was told my engine problem was due to an after market headrest. I submited a complaint and Emily reached out to me to help me get the problem re More

by cordog1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa, Tom and Emily
May 08, 2024

I recently visited Cape Coral Chrysler Dodge Jeep Ram for a routine oil change, and I must say, the service was exceptional. The staff was prompt and professional, ensuring my car was attended to immediately More

by vdoimeadios
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unfortunately, I don't remember the name
May 09, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

May 08, 2024

The process was quick and easy. My service rep was attentive, courteous, and very helpful throughout the process. More

by ALBERT.74.09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

May 07, 2024

Talked to four different people to find if my service complete. No one got back to me. The next morning when I went to dealership I found out is was done at 1 pm. More

by bettychristiansen58
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Juan Flores
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for bringing this to our attention, Betty. We are always looking for ways to better our service, and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

May 07, 2024

In the last 4 years we have bought at least 10 cars ourselves and for friends. Unfortunately we miss our seller Wiley Wright?? The service employee Taylor Schwinn was very attentive, quick and courte More

by ingo.helbig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Schwinn, Taylor
May 08, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

May 07, 2024

Mike had a great sense of urgency when it came to getting my vehicle up and running again. Thank you Cape Coral CDJR. More

by hunterequipment
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike (service department)
May 08, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

May 07, 2024

Went in on a Saturday morning and got the special $49 oil change and tire rotation and they washed the car as well! Very happy!! More

by tjcooley52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!