Cape Coral Chrysler Dodge Jeep Ram - Service Center
Cape Coral, FL
4,662 Reviews of Cape Coral Chrysler Dodge Jeep Ram - Service Center
Brought my 2019 Ram in for a oil change they rotated tires broke the wheel hub claimed they didn’t do it then claimed they were aftermarket wheels (I bought the truck with these and were never told they tires broke the wheel hub claimed they didn’t do it then claimed they were aftermarket wheels (I bought the truck with these and were never told they were aftermarket wheels) and it wasn’t covered. They also tried to blame another dealer. I have had nothing but trouble and aggravation with this dealer from the beginning. I have been working with a service manager about MY PAYING FOR NEW HUBS and haven’t heard from him in over a week with no updates. Was told the hubs are$50 each and would have them in a couple of day. That was the first week in May. Stay far away from this dealership. You’ll probably never see this on their review page More
Very disappointed in the service we received. Vehicle broke down twice after we picked it up. Staff very unconcerned about inconvenience and took no responsibility. broke down twice after we picked it up. Staff very unconcerned about inconvenience and took no responsibility. More
Excellent service, great dealership and very organized. A very pleasant experience and I would highly recommend. I always had Ram trucks and am very loyal. very pleasant experience and I would highly recommend. I always had Ram trucks and am very loyal. More
Please see Quinton he was very professional very informative took the time that I needed to make a informed decision I will tell all my friends about this place is great. informative took the time that I needed to make a informed decision I will tell all my friends about this place is great. More
Stephan in the service department was wonderful. He was very helpful with my service that I needed on my car and helped me with a new car salesman, Brendon while I waited. I was very pleased,! very helpful with my service that I needed on my car and helped me with a new car salesman, Brendon while I waited. I was very pleased,! More
They’ve had my car for over two weeks. They do not call me for updates. When I call they don’t answer. While on their lot, my license plates were stolen and they do not seem to care. They say it is not the me for updates. When I call they don’t answer. While on their lot, my license plates were stolen and they do not seem to care. They say it is not their issue. They’ve done nothing to try to fix the issue either. And they can’t fix my car. It’s been brought back multiple times in the last two months. More
MY SALES PERSON IS JAVIER GONZALES I NEVER HAVE NO PROBLEMS WITH HIM ALWAYS RIGHT OUTSIDE WHEN I PULL UP KNOWS WHATS GPOING ON WITH MY RIDE PLUS HIS MECHANICS KNOWS MY TRUCK SO DON'T HAVE TO WORRY ABO PROBLEMS WITH HIM ALWAYS RIGHT OUTSIDE WHEN I PULL UP KNOWS WHATS GPOING ON WITH MY RIDE PLUS HIS MECHANICS KNOWS MY TRUCK SO DON'T HAVE TO WORRY ABOUT GETTING STUFF DONE THAT DON'T NEED TOO KEEP UP THE GOOD WORK GUYS More
Sean my service supervisor was excellent. In and out in a little over an hour for an unscheduled visit. Car battery had gone and needed to be replaced asap as it is my only vehicle. Thank you! a little over an hour for an unscheduled visit. Car battery had gone and needed to be replaced asap as it is my only vehicle. Thank you! More
Had good communication with you guys. If there was any complaint it would be with Chrysler. I think it took a little to long to find a transmission for my vehicle. complaint it would be with Chrysler. I think it took a little to long to find a transmission for my vehicle. More