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Cape Coral Chrysler Dodge Jeep Ram - Service Center
Cape Coral, FL
5,310 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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5,310 Reviews of Cape Coral Chrysler Dodge Jeep Ram - Service Center
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September 17, 2025
The dealership is well kept and the mechanic was knowledgeable regarding the issue I was experiencing. I would however stop charging customers for PPE as this should be built in to the standard diag knowledgeable regarding the issue I was experiencing. I would however stop charging customers for PPE as this should be built in to the standard diagnostic cost of 300.00 plus you are already charging. More
by wp52602
Verified CustomerEmployees Worked With
September 17, 2025
Awesome team and they were very efficient with fixing my car which runs as if I just purchased it. Thank you guys! car which runs as if I just purchased it. Thank you guys! More
by jontel.crouch
Employees Worked With
September 17, 2025
Nothing but the best. He is like one of those ball players. He is the goat. He is like one of those ball players. He is the goat. More
by OsamaBinCute
Employees Worked With
September 17, 2025
The dealership was very helpful with resolving my issues I will continue using this location for future service and repairs I will continue using this location for future service and repairs More
by no26
Employees Worked With
September 16, 2025
I brought my Challenger here for a warranty camshaft replacement, and the experience was a nightmare. • They lifted my car incorrectly, bending the frame underneath and damaging the rocker panel replacement, and the experience was a nightmare. • They lifted my car incorrectly, bending the frame underneath and damaging the rocker panel along with it • I was without a car for almost a month while they dragged their feet, claiming Stellantis hadn’t approved the work. During that time, I wasn’t given a loaner and was told I had to pay $50/day for rentals. • When the warranty was finally approved, I was told parts were “on back order” with no ETA… yet they showed up the very next day. • After all that waiting, the warranty only covered a 4-day rental, and the car was repaired the day after approval • My battery was drained from sitting and they even tried to sell me a new one. • To top it off, they ran my car through an automatic wash without permission, scratching and damaging the paint. What makes this worse is that I bought this vehicle as a Certified Pre-Owned from this same dealership. I expected professional care, but instead I was left with frame damage, extra costs, and weeks without my car. If you care about your car, avoid this dealership. More
by A.H.
Employees Worked With
September 16, 2025
Very professional staff. Easy and streamlined check in process with very little to no wait. Keeper it touch and kept us aware of the progress status . Easy and streamlined check in process with very little to no wait. Keeper it touch and kept us aware of the progress status . More
by onthewater
Employees Worked With
September 16, 2025
Repair was expensive and took longer than we anticipated. We were told by the advisor that they provide complementary Lyft rides. But we got charged on our bill 🙄 We were told by the advisor that they provide complementary Lyft rides. But we got charged on our bill 🙄 More
by dale.thompson101
Employees Worked With
September 16, 2025
Service center was helpful and quick. They are communicative and meet set expectations. Two words They are communicative and meet set expectations. Two words More
by ahs365
Employees Worked With
September 16, 2025
Great service, in and out Staff was helpful and greeted when walked in Great experience when walked in Great experience More
by edwardbevanii
September 16, 2025
I dropped my vehicle off at 8:30 in the morning for an oil change and tire rotation. They told me it would be an hour and never called to update me. I called them at 4 PM and was on hold for 20 minutes, w oil change and tire rotation. They told me it would be an hour and never called to update me. I called them at 4 PM and was on hold for 20 minutes, waiting for them to try and find out where my car was More
by heidi6560
