Cape Coral Chrysler Dodge Jeep Ram - Service Center

I'm still waiting on money they owe me from their miss handling everything. Hopefully I will get it soon. Nobody has reached out about it. handling everything. Hopefully I will get it soon. Nobody has reached out about it. More

I recently had my Jeep looked at on 8/15/25 and they confirmed a new sensor was needed and was under warranty. The part would be ordered and should be in within 5-10 days. After about 7 days went by, I confirmed a new sensor was needed and was under warranty. The part would be ordered and should be in within 5-10 days. After about 7 days went by, I contacted the service department to check on the status of the part. It has now been exactly one month and not a single person (including service manager and assistant service manager) will return my calls or texts for this part. This has been a terrible experience. I will not recommend them to anyone. More

I've never had any issues with Cape Coral Dodge Service Department when coming in for my oil change and tire rotation. Department when coming in for my oil change and tire rotation. More

Service writer was prompt and professional in all things and he kept me up to date with all phases of the repair. and he kept me up to date with all phases of the repair. More

Still waiting for delears manager to call me it has being a week already and nothing, a week already and nothing, More

Always great service! Thanks for all you do and appreciate the hard work, Thank you. Thanks for all you do and appreciate the hard work, Thank you. More

I don’t think it’s good business to charge a 3% credit card fee if you are using a Ram credit card at a Ram Dealership. Not Right!! card fee if you are using a Ram credit card at a Ram Dealership. Not Right!! More

I would have liked to have a diagnostic printout of your point inspection..the dealership used to do that..and any recommendations due to milage that should be done in the future. point inspection..the dealership used to do that..and any recommendations due to milage that should be done in the future. More

Needs better customer service. Took 2 weeks of me calling to even find out through information I needed even after leaving voicemails. Doesn't work with you on warranty or parts th Took 2 weeks of me calling to even find out through information I needed even after leaving voicemails. Doesn't work with you on warranty or parts that they put on even though it's still covered under a warranty they would rather you pay out of pocket. More