Capistrano Mazda

This is the way buying a car should be! Highly recommend!! I visited 8 dealerships in Orange County, because I didn't know what kind of car I wanted. Most of those places were fairly disappointing. The sales I visited 8 dealerships in Orange County, because I didn't know what kind of car I wanted. Most of those places were fairly disappointing. The sales people didn't know their cars well, they were high- pressure, and they utilized unprofessional sales techniques. Then, I visited Capistrano Mazda. What a difference! I worked with Marcin Paluch. He knows every single detail about the cars he sells. Even though I had test driven the Mazda 3 twice before, I learned so much from Marcin! Several of the features he took the time to tell me about, really made my decision to buy the Mazda 3. He's very professional, personable, and ZERO pressure. He gave me a very fair price on the new car and excellent trade in for my old car. It was a great experience buying the car from Marcin. When I picked the new car up, he went over all the technology, so I would feel comfortable with everything. Marcin treats people as valued customers, which is so rare these days. They were super busy the day I picked my car up and Marcin was literally running trying to help everyone quickly. I also worked with Tom Deering, GM. He's zero pressure, highly friendly as well. With sales people that are this customer-focused, I'm looking forward to the same with the service dept. They even offer free car washes on Wednesday if you wear purple. How fun is that? It's ALL ABOUT THE CUSTOMER here. Love it! There are a lot of dealerships that could learn from the way Capistrano Mazda is run. I just can't say enough about my great experience with Marcin and Tom. Save yourself all the running around I did and just go to Capistrano Mazda. More

Awesome service! Jeff, Tom, Joey, Moe, Marcin, Fredy and the whole MAZDA Capistrano team gave us an excellent service. They were very accommodating, patient and warm. Jeff, Tom, Joey, Moe, Marcin, Fredy and the whole MAZDA Capistrano team gave us an excellent service. They were very accommodating, patient and warm. They explained everything clearly. I felt sincerely valued as a customer. They really take good care of you way beyond what is expected of them. If you want awesome service go to Mazda Capistrano :) More

Great experience! Tom, Jeff and their team are awesome. They have already coordinated with my group our requirements, preferrences and details even before we set foot i Tom, Jeff and their team are awesome. They have already coordinated with my group our requirements, preferrences and details even before we set foot in their dealership! Whats more, they provided us the best deal which no other car dealership can offer. Thank you very much! More

Experience the real Mazda Experience!!! Mazda Capistrano gave us the BEST SERVICE! Thus, I HIGHLY RECOMMEND this Mazda dealer store. This is an incredible experience! Mazda Capistrano gave u Mazda Capistrano gave us the BEST SERVICE! Thus, I HIGHLY RECOMMEND this Mazda dealer store. This is an incredible experience! Mazda Capistrano gave us the promo bundle of owning a car that you've never imagine before. What a BIG HELP! Mazda helped us to have the car we want. Thank you Mazda Capistrano for this wonderful opportunity! More

Great Service! Fredy Campos in Service Center is always courteous and lets you know exactly what is/not needed. Julie was also helpful when discussing brake service Fredy Campos in Service Center is always courteous and lets you know exactly what is/not needed. Julie was also helpful when discussing brake service. More

best auto service & customer care! Big thanks to Fredy & Hector who always take such good care of me and my Mazda. They are professional, courteous and so efficient that they have kept Big thanks to Fredy & Hector who always take such good care of me and my Mazda. They are professional, courteous and so efficient that they have kept my car running smoothly for years. From standard oil changes, to brakes, tires, etc I can always trust Fredy and his team to keep my car running as smoothly as the day I bought it. More

Always a pleasure Fredy Campos has always been exceptionally professional and warming whenever I've come to service my vehicle. I'll keep coming for as long as he is th Fredy Campos has always been exceptionally professional and warming whenever I've come to service my vehicle. I'll keep coming for as long as he is there! More

Coto Rey Good inventory and extremely helpful and courteous sales consultant Katrina Brown. Explained clearly the features of the cars I CONSIDERED AND DID NOT Good inventory and extremely helpful and courteous sales consultant Katrina Brown. Explained clearly the features of the cars I CONSIDERED AND DID NOT pressure me in any way. Will recommend to friends looking for a Mazda More

Excellent buying experience in all respects . Definitely recommend. Nice people; attentive service. Calls answered immediately. They are new and go out of their way to be a model dealer. . Definitely recommend. Nice people; attentive service. Calls answered immediately. They are new and go out of their way to be a model dealer. More

Best service in town! I have always gone to Fredy for service at the Mazda dealership on Alicia Pkwy. I was out of the country for 2 months and when I returned I called fo I have always gone to Fredy for service at the Mazda dealership on Alicia Pkwy. I was out of the country for 2 months and when I returned I called for service and my call was forwarded to Capistrano. I was very happy when I arrive for my appointment and saw Fred's face. He is the only reason I go to a Mazda dealership. Seriously, you can go anywhere for service. Bu he is the one who gives me the best customer experience. He is honest and he truly cares about his customers. And always with a smile. I will always go to where fredy is working for services needed on my car. More