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Capistrano Mazda

San Juan Capistrano, CA

4.8
1,308 Reviews

32852 Valle Road

San Juan Capistrano, CA

92675

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Showing 1,308 reviews

December 22, 2020

San Juan Capistrano Mazda is the best dealership we have ever worked with! This is our second car we have gotten from them and definitely not our last! Forouz and her team are the best! They make car buying More

by Hullfam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Deering, Paul Clark, Forouz Mohisefat
Dec 22, 2020 -

Capistrano Mazda responded

Thank you, it's great to hear that Forouz and the team provided such an excellent experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you again for choosing Capistrano Mazda! Kate

December 21, 2020

Great dealer and staffs. I have come back to this dealer for my second purchase, they make it easy and comfortable. Will be back again. More

by smossa1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Moe Afzal, Paul Clark, Rick Katz
Dec 22, 2020 -

Capistrano Mazda responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thank you for choosing Capistrano Mazda! Kate

December 20, 2020

Rick Katz was genuine and professional in both knowledge and appearance. Much more than the typical "what number can I give you to earn your business" xx-er. Paul in finance was also top notch. Unusual to More

by TerriHeitmann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Clark, Rick Katz
Dec 21, 2020 -

Capistrano Mazda responded

Thank you for taking the time to share your thoughts on working with Paul and Rick. We're glad to hear they delivered such a great experience, and we hope you'll enjoy your new vehicle! Kate

December 16, 2020

Love Capistrano Mazda! It was easy drop, no waiting, very attentive and friendly! Also the service was great and my car runs perfect! Thank You! More

by kori
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Hernandez
Dec 16, 2020 -

Capistrano Mazda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Capistrano Mazda, we look forward to having you as one of our valued customers for many more years to come! Kate

December 15, 2020

My partner and I had been looking at a new Mazda MX-5 RF for a couple months. I had reached out to multiple dealerships in my area (Palm Springs) and as far out as L.A. & San Diego. I found myself getting f More

by jyoungca
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Forouz Mohisefat
Dec 16, 2020 -

Capistrano Mazda responded

Thank you for sharing your experience with us! We're happy to hear it went well working with Forouz and hope you enjoy your new Mazda MX-5. We truly appreciate your feedback! Kate

December 15, 2020

This place is amazing! They are a bunch of great guys running this business. If you're looking for a stress free and smooth purchase then you need to go here. Ask for Marcin, he's been so great ever sinc More

by gievinc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Deering, Marcin Paluch, AJ Jamshidi, Rick Katz
Dec 16, 2020 -

Capistrano Mazda responded

Thank you for your business and this review. We're happy to hear Marcin and the rest of our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Kate

December 11, 2020

Cyrena was great up front with getting me set up and very professional. Also the gall at the rent a vehicle area was great. Marcos Ortiz is a great asset to the dealership as well More

by HSPonsen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcos Ortiz, Hector Arvizu, Cyrena Morena
Dec 14, 2020 -

Capistrano Mazda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Kate

December 09, 2020

I bought my car over the weekend. Rick was helpful and informative. It was easy to do business with the dealership. I love my new CX-5. More

by tskappel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Katz
Dec 10, 2020 -

Capistrano Mazda responded

Thanks for your feedback on your recent visit to Capistrano Mazda. I'm glad to hear that Rick and our team were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Kate

December 09, 2020

Great and friendly service. Easy of dropping off and having a loaner car was great, especially in today's time. I was able to feel comfortable without needing a uber/lyft More

by EPANGILINAN23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cyrena Morena
Dec 10, 2020 -

Capistrano Mazda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Kate

December 08, 2020

Fast and friendly service as always. I can't say there is anything you need to change. I would recommend this place to anyone with a Mazda. Thank you! More

by Todd K
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cyrena Morena
Dec 08, 2020 -

Capistrano Mazda responded

Todd, Thank you for taking the time to share your thoughts on working with Cyrena and our team. We're glad to hear we delivered such a great experience! Kate

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