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Capistrano Mazda
San Juan Capistrano, CA
1,322 Reviews
Since Capistrano Mazda opened in 2015, we’ve worked to establish ourselves as the “Undealer.” Delivering an experience different, and better, than what our customers and employees expect from a dealership. Our team has continuously won customer satisfaction awards from third parties, for both sales and service, as well as been named a Mazda Presidents Club winner from Mazda North American Operations for multiple years in a row. We’re all about transparency and have never charged one cent over MSRP on any model, not even on the all-new MAZDA CX-50 Hybrid and MAZDA CX-70 and MAZDA CX-90 Plug-In Hybrids.
Our team of Automotive enthusiasts and experts are here to provide you with tons of Smileage, professional services and fun while you shop for your next vehicle. We are conveniently located just east of the I-5 freeway off of Camino Capistrano in San Juan Capistrano, California.
If you're looking for a dealership that specializes in Mazda models including the Mazda3 Sedan, Mazda3 Hatchback, Mazda CX-30, Mazda CX-5, Mazda, CX-50. Mazda CX-70, Mazda CX-90, Mazda MX-5, and Mazda MX-5 Miata RF - then you've come to the right place!
Looking for your perfect vehicle? We carry a great selection of new inventory, where we take pride in our selection of unique model, color combinations where we'll NEVER charge an additional dealer markup on any hot or new model! We also have a wide variety of Pre-Owned vehicles available in our 3 tiers of Pre-Owned cars including: Certified Pre-Owned, Quality Pre-Owned and Value Pre-Owned vehicles!
We know your time is valuable. We are sure you will find our site a fast and convenient way to research the information that you need. If we can be of any assistance, give us a call or schedule your appointment online and we'll promptly reply. Smileage Guaranteed!®
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,322 reviews
November 13, 2020
Capistrano Mazda is ALWAYS such a pleasant experience. They are honest, helpful, and hospitable. We look forward to many, many, many more years with Mazda. They are honest, helpful, and hospitable. We look forward to many, many, many more years with Mazda. More
by joanne.majoue
Verified Customer
November 10, 2020
This was my first service experience at Capo Mazda…everything went great, the service advisors were friendly and accommodating and my service was done in a timely manner. Also, this is a very lo Mazda…everything went great, the service advisors were friendly and accommodating and my service was done in a timely manner. Also, this is a very lovely dealership environment. More
by risa.koppel
November 10, 2020
Love this dealership. They offer a complete service package including an external car wash, The service representatives are helpful, professional and keep you informed on the status of your appointment package including an external car wash, The service representatives are helpful, professional and keep you informed on the status of your appointment. More
by mlarkin48
Employees Worked With
November 10, 2020
Very friendly, professional, courteous & caring service advisor She was very helpful & she knew what is the best for myself & my car Thank you very much advisor She was very helpful & she knew what is the best for myself & my car Thank you very much More
by hamidk1
Employees Worked With
November 07, 2020
Free, so nice. Can’t complain; But not as Deluxe as advertised/expected. Don’t expect a Deluxe car wash; Only an external rinse. interior barely touched & requested time change on clock wasn’t don eit advertised/expected. Don’t expect a Deluxe car wash; Only an external rinse. interior barely touched & requested time change on clock wasn’t don either More
by aniamax
Employees Worked With
Alex Hernandez
November 06, 2020
Whitney was amazing! The whole process was simple and straightforward, and she went out of her way to ensure I test drove the cars I was interested in and broke down the differences between them. I didn' straightforward, and she went out of her way to ensure I test drove the cars I was interested in and broke down the differences between them. I didn't feel forced to buy anything or that they were trying to upsell me. This was definitely the best car buying experience I've had and I would recommend Capo Mazda to anyone looking at buying a car. More
by Sierra
November 05, 2020
Excellent staff thank you all very much well be back again and again 😀 👍 great quality service . Thanks for the loaner car very easy fast quick everything excellent staff again and again 😀 👍 great quality service . Thanks for the loaner car very easy fast quick everything excellent staff More
by WHALKE2002
Employees Worked With
Other Employees :
Alex Hernandez
November 02, 2020
Ben was wonderful I had a terrible experience at Mazda Fontana and not great and loma linda this place was so great I drove almost 2 hours to get there Ben helped me for weeks over the phone and email and Fontana and not great and loma linda this place was so great I drove almost 2 hours to get there Ben helped me for weeks over the phone and email and didn’t pressure me I was able to shop around but all around the best deal was there and the service and buying experience was wonderful good management finiancing and sales team More
by mjlmakeup
October 31, 2020
Thanks for the loaner car will I was waiting for my warranty service. Wish that they didn't have to go to Chicago to get the part. warranty service. Wish that they didn't have to go to Chicago to get the part. More
by Richard.G.Helgeson
Employees Worked With
October 30, 2020
Always a comfortable experience. Reminds us of how Nordstrom was back in the day. Definitely a notch above. Easy to make an appt and they send helpful reminders. Nordstrom was back in the day. Definitely a notch above. Easy to make an appt and they send helpful reminders. More
by DTerry247
Employees Worked With
Other Employees :
Alex Hernandez
