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Capistrano Mazda

San Juan Capistrano, CA

4.8
1,338 Reviews
Since Capistrano Mazda opened in 2015, we’ve worked to establish ourselves as the “Undealer.” Delivering an experience different, and better, than what our customers and employees expect from a dealership. Our team has continuously won customer satisfaction awards from third parties, for both sales and service, as well as been named a Mazda Presidents Club winner from Mazda North American Operations for multiple years in a row. We’re all about transparency and have never charged one cent over MSRP on any model, not even on the all-new MAZDA CX-50 Hybrid and MAZDA CX-70 and MAZDA CX-90 Plug-In Hybrids. Our team of Automotive enthusiasts and experts are here to provide you with tons of Smileage, professional services and fun while you shop for your next vehicle. We are conveniently located just east of the I-5 freeway off of Camino Capistrano in San Juan Capistrano, California. If you're looking for a dealership that specializes in Mazda models including the Mazda3 Sedan, Mazda3 Hatchback, Mazda CX-30, Mazda CX-5, Mazda, CX-50. Mazda CX-70, Mazda CX-90, Mazda MX-5, and Mazda MX-5 Miata RF - then you've come to the right place! Looking for your perfect vehicle? We carry a great selection of new inventory, where we take pride in our selection of unique model, color combinations where we'll NEVER charge an additional dealer markup on any hot or new model! We also have a wide variety of Pre-Owned vehicles available in our 3 tiers of Pre-Owned cars including: Certified Pre-Owned, Quality Pre-Owned and Value Pre-Owned vehicles! We know your time is valuable. We are sure you will find our site a fast and convenient way to research the information that you need. If we can be of any assistance, give us a call or schedule your appointment online and we'll promptly reply. Smileage Guaranteed!®
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32852 Valle Road

San Juan Capistrano, CA

92675

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Showing 1,338 reviews

September 25, 2020

I had a great car buying experience with Jerry. I bought the car online and he delivered it to my driveway and took the time to explain the different features of the vehicle. It couldn't have been easier. More

by ldelmont
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Aydemir
Sep 26, 2020 -

Capistrano Mazda responded

Thank you so much for your wonderful review! We are thrilled that Jerry had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Capistrano Mazda! Kate

September 24, 2020

in and out quick fantastic service> competitive pricing with the piece of mind of servicing at the dealer. comfortable waiting area. Drove down from LA as I knew it was going to be great. More

by lennoncreative
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Hernandez
Sep 24, 2020 -

Capistrano Mazda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Kate

September 24, 2020

Thank you Whitney for the prompt replies to my questions as well as your professionalism. AJ, no more Seinfeld episodes watching for you! A very pleasant/easy experience and professional experience wi More

by EDDIERIOS99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Whitney Bowens, AJ Jamshidi
Sep 24, 2020 -

Capistrano Mazda responded

Thank you for taking the time to write this review! Our customers are our top priority and it's great to hear that Whitney and AJ took such good care of you. Congratulations on your new MX5! All of us at Capistrano Mazda are glad to have you as a customer. Kate

September 24, 2020

Great service and excellent communication during the service and repairs. Other Car dealers advertise 5* experience, but Capistrano Mazda delivers!! Cyrena is one of the reasons for that! She keeps me More

by CDLVICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cyrena Morena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2020 -

Capistrano Mazda responded

Thank you for your business and this review! We're happy to hear that Cyrena and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Kate

September 23, 2020

This is my 2nd time doing business with Capistrano Mazda. They never fail to give a great service. Marcin is always my go-to whenever I need assistance. He is very accommodating and knowledgeable. I would l More

by Geraldine T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcin Paluch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2020 -

Capistrano Mazda responded

Thank you, Geraldine! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Capistrano Mazda.Congratulations on your new vehicle! Kate

September 22, 2020

We had a great experience! We communicated with Diego online and told him exactly what we wanted. We do not enjoy the car-buying process for the most part but he made it quick and easy. Our car was wait More

by Rene Cervantes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Blakely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2020 -

Capistrano Mazda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Capistrano Mazda, we look forward to having you as one of our valued customers for many more years to come! Kate

September 15, 2020

I would describe the process of purchasing my CX-3 at Capistrano Mazda as well as working with Rick Katz to be positive. Rick was professional and knowledgeable and beyond my expectations to fulfill pers More

by risa.koppel
Recommend Dealer
Yes
Employees Worked With
Other Employees : AJ Jamshidi
Sep 15, 2020 -

Capistrano Mazda responded

Risa, Here at Capistrano Mazda, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! Congratulations on your new CX-3! We are glad to hear you enjoyed your experience working with Rick, and it was a pleasure having you at the dealership. We appreciate your review! Kate

September 11, 2020

It was great service as always. They are always taking care of my car for me and any needs i have. Favorite place to go More

by JTWALLICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cyrena Morena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2020 -

Capistrano Mazda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Capistrano Mazda. Please don't hesitate to reach out if you need anything else. Kate

September 08, 2020

Our experience at Capo Mazda was amazing! Trust is very Our experience at Capo Mazda was amazing! Trust is very important to me, especially when buying a car for a daughter. I not only trust them- they c More

by Craig
Recommend Dealer
Yes
Employees Worked With
Tom Deering
5.0
This rating includes all reviews, with more weight given to recent reviews.
Moe Afzal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Forouz Mohisefat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2020 -

Capistrano Mazda responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Capistrano Mazda! Kate

September 07, 2020

Great experience and smooth sales transaction. Capo Mazda really takes COVID 19 precautions seriously with wipes, hand sanitizers, and gloves everywhere as well as wrapped new pens. The finance manager, A.J. More

by hentran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moe Afzal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Forouz Mohisefat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : AJ Jamshidi
Sep 08, 2020 -

Capistrano Mazda responded

Hello, Thank you for choosing Capistrano Mazda, your feedback and rating mean a lot to us. We're happy to hear that AJ was able to help and provide you with a positive experience, and we hope to see you again! Kate

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