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Capistrano Mazda
San Juan Capistrano, CA
1,338 Reviews
Since Capistrano Mazda opened in 2015, we’ve worked to establish ourselves as the “Undealer.” Delivering an experience different, and better, than what our customers and employees expect from a dealership. Our team has continuously won customer satisfaction awards from third parties, for both sales and service, as well as been named a Mazda Presidents Club winner from Mazda North American Operations for multiple years in a row. We’re all about transparency and have never charged one cent over MSRP on any model, not even on the all-new MAZDA CX-50 Hybrid and MAZDA CX-70 and MAZDA CX-90 Plug-In Hybrids.
Our team of Automotive enthusiasts and experts are here to provide you with tons of Smileage, professional services and fun while you shop for your next vehicle. We are conveniently located just east of the I-5 freeway off of Camino Capistrano in San Juan Capistrano, California.
If you're looking for a dealership that specializes in Mazda models including the Mazda3 Sedan, Mazda3 Hatchback, Mazda CX-30, Mazda CX-5, Mazda, CX-50. Mazda CX-70, Mazda CX-90, Mazda MX-5, and Mazda MX-5 Miata RF - then you've come to the right place!
Looking for your perfect vehicle? We carry a great selection of new inventory, where we take pride in our selection of unique model, color combinations where we'll NEVER charge an additional dealer markup on any hot or new model! We also have a wide variety of Pre-Owned vehicles available in our 3 tiers of Pre-Owned cars including: Certified Pre-Owned, Quality Pre-Owned and Value Pre-Owned vehicles!
We know your time is valuable. We are sure you will find our site a fast and convenient way to research the information that you need. If we can be of any assistance, give us a call or schedule your appointment online and we'll promptly reply. Smileage Guaranteed!®
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,339 reviews
August 26, 2020
Cyrena, my service advisor, does a great job. She remembered me as a repeat service customer and listened to my concerns about the vehicle. She provides good customer service and I never feel like I remembered me as a repeat service customer and listened to my concerns about the vehicle. She provides good customer service and I never feel like I'm being upsold on service advice. She takes pride to ensure the customer is satisfied. More
by KIMBOCAL
Verified CustomerEmployees Worked With
August 19, 2020
I received great service and fair price from the team at Capistrano Mazda. Came in to purchase a 2018 TRD 4runner. I recommend this dealership. Capistrano Mazda. Came in to purchase a 2018 TRD 4runner. I recommend this dealership. More
by maxg12000
August 18, 2020
From start to finish, Farouz was helpful, professional, and wonderful. Capistrano Mazda mad my online purchase and financing easy and even delivered the car. I especially liked Farouz’s video of the car, i and wonderful. Capistrano Mazda mad my online purchase and financing easy and even delivered the car. I especially liked Farouz’s video of the car, inside and out so I could get a good look at what I was purchasing. My sister is thrilled with her car! More
by Meb610
Employees Worked With
August 18, 2020
Unbeknownst to me, my window shield on my brand new car Unbeknownst to me, my window shield on my brand new car cracked and it needed to be replaced. Cyrena was extremely helpful and very professional. Unbeknownst to me, my window shield on my brand new car cracked and it needed to be replaced. Cyrena was extremely helpful and very professional. More
by Rosemaryoconnor
Employees Worked With
August 17, 2020
Terrific people to deal with. They get the job done. The service Dept. does a great job on both my car and my sons car. service Dept. does a great job on both my car and my sons car. More
by The Hightowers
Employees Worked With
August 17, 2020
Every service experience has been easy to schedule, friendly service and quality work. I wouldn’t hesitate to refer this dealership to anyone that I know. friendly service and quality work. I wouldn’t hesitate to refer this dealership to anyone that I know. More
by craigweb
Employees Worked With
August 17, 2020
I brought in my car for routine maintenance. I was greeted as soon as I arrived and Cyrena began my appointment at the scheduled time. Thankfully, service was completed in about an hour so that I coul greeted as soon as I arrived and Cyrena began my appointment at the scheduled time. Thankfully, service was completed in about an hour so that I could return to work quickly. I have visited Capistrano Mazda several times for service and have always had a positive experience. More
by Dan
Employees Worked With
August 15, 2020
Easy to get an appointment at a tone that works for me., Really Love the new building, plus the staff is always so nice. Plus the service Is great. Really Love the new building, plus the staff is always so nice. Plus the service Is great. More
by iinteriorsdesign
Employees Worked With
August 14, 2020
Alex was very helpful in getting our Mazda 3 repaired. It was out of warranty but she managed to get the service covered because we had low miles. Thank you! was out of warranty but she managed to get the service covered because we had low miles. Thank you! More
by MIKE306
Employees Worked With
Alex Hernandez
August 13, 2020
On time, always kept informed of progress and a great overall experience. Good value too. Friendly clean dealership that is really trying to maintain a high standard. Well done overall experience. Good value too. Friendly clean dealership that is really trying to maintain a high standard. Well done More
by mfeibush
Employees Worked With
Alex Hernandez
