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Capistrano Mazda

San Juan Capistrano, CA

4.9
1,568 Reviews
Since Capistrano Mazda opened in 2015, we’ve worked to establish ourselves as the “Undealer.” Delivering an experience different, and better, than what our customers and employees expect from a dealership. Our team has continuously won customer satisfaction awards from third parties, for both sales and service, as well as been named a Mazda Presidents Club winner from Mazda North American Operations for multiple years in a row. We’re all about transparency and have never charged one cent over MSRP on any model, not even on the all-new MAZDA CX-50 Hybrid and MAZDA CX-70 and MAZDA CX-90 Plug-In Hybrids. Our team of Automotive enthusiasts and experts are here to provide you with tons of Smileage, professional services and fun while you shop for your next vehicle. We are conveniently located just east of the I-5 freeway off of Camino Capistrano in San Juan Capistrano, California. If you're looking for a dealership that specializes in Mazda models including the Mazda3 Sedan, Mazda3 Hatchback, Mazda CX-30, Mazda CX-5, Mazda, CX-50. Mazda CX-70, Mazda CX-90, Mazda MX-5, and Mazda MX-5 Miata RF - then you've come to the right place! Looking for your perfect vehicle? We carry a great selection of new inventory, where we take pride in our selection of unique model, color combinations where we'll NEVER charge an additional dealer markup on any hot or new model! We also have a wide variety of Pre-Owned vehicles available in our 3 tiers of Pre-Owned cars including: Certified Pre-Owned, Quality Pre-Owned and Value Pre-Owned vehicles! We know your time is valuable. We are sure you will find our site a fast and convenient way to research the information that you need. If we can be of any assistance, give us a call or schedule your appointment online and we'll promptly reply. Smileage Guaranteed!®
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32852 Valle Road

San Juan Capistrano, CA

92675

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Showing 1,568 reviews

April 30, 2026

The customer service is incredible. It’s fast, accommodating and the facility is nice. It’s makes getting services easy and enjoyable. More

by COURTNEY_HARKINS21
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Cyrena Morena
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 30, 2026

Cyrena is so helpful and goes above and beyond every time. It’s a joy to work with her. More

by QTSALMON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector Arvizu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cyrena Morena
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 30, 2026

I've never had any issues. Cienna is great! I was in California from Arizona and need an oil change before heading home. Cienna was able to get me in before I came home. No iss More

by tkzoni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector Arvizu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cyrena Morena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2026 -

Capistrano Mazda responded

Thank you for your review!

April 29, 2026

My experience is always phenomenal. Always the best service provided. Hugo is very personable, easy to talk to, kind, professional and very knowledgeable. The young man who works the Lo More

by JMRFLANAGAN5
Recommend Dealer
Yes
Employees Worked With
Hugo
Apr 30, 2026 -

Capistrano Mazda responded

Thank you for your review!

April 29, 2026

Best Mazda dealership in Orange County, wouldn't take my car for service anywhere but here. More

by CINDYGRIEGO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cyrena Morena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2026 -

Capistrano Mazda responded

Thank you for your review!

April 29, 2026

I can’t say enough off how great Otto was in helping me with the purchase of my Mazda CX 50 . Best customer service experience. Otto is very knowledgeable of Mazda cars and very patient. I love my new Maz More

by MARK@OCPOOLS911.COM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Otto Cedeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2026 -

Capistrano Mazda responded

Thank you for your review!

April 24, 2026

Hugo and Cyrena are great. Not sure who the other guy at the front is but he wasn’t as helpful as those two. More

by TANYATAGHAVI21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cyrena Morena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2026 -

Capistrano Mazda responded

Thank you for your review!

April 23, 2026

Very easy and efficient experience Knowledgeable people, very efficient to work with, easy to get my deal done. Everything happened in a very timely manner. I'm happy with my sales person and the dealership More

by ED77
Recommend Dealer
Yes
Employees Worked With
Forouz Mohisefat
Apr 30, 2026 -

Capistrano Mazda responded

Thank you for your review!

April 22, 2026

On time, fair, courteous Music loop and tv in waiting room were distracting. Nice car wash and overall courtesy. Liked the little video More

by ToniR
Recommend Dealer
Yes
Employees Worked With
Nestor
Apr 30, 2026 -

Capistrano Mazda responded

Thank you for your review!

April 21, 2026

This dealership was the best I've ever dealt with while trying to purchase a new car. From the initial contact thru getting the financing details arranged everything was expediently finalized. More

by PKB0002
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shannon from Sales
Apr 30, 2026 -

Capistrano Mazda responded

Thank you for your review!