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Capistrano Mazda
San Juan Capistrano, CA
1,340 Reviews
Since Capistrano Mazda opened in 2015, we’ve worked to establish ourselves as the “Undealer.” Delivering an experience different, and better, than what our customers and employees expect from a dealership. Our team has continuously won customer satisfaction awards from third parties, for both sales and service, as well as been named a Mazda Presidents Club winner from Mazda North American Operations for multiple years in a row. We’re all about transparency and have never charged one cent over MSRP on any model, not even on the all-new MAZDA CX-50 Hybrid and MAZDA CX-70 and MAZDA CX-90 Plug-In Hybrids.
Our team of Automotive enthusiasts and experts are here to provide you with tons of Smileage, professional services and fun while you shop for your next vehicle. We are conveniently located just east of the I-5 freeway off of Camino Capistrano in San Juan Capistrano, California.
If you're looking for a dealership that specializes in Mazda models including the Mazda3 Sedan, Mazda3 Hatchback, Mazda CX-30, Mazda CX-5, Mazda, CX-50. Mazda CX-70, Mazda CX-90, Mazda MX-5, and Mazda MX-5 Miata RF - then you've come to the right place!
Looking for your perfect vehicle? We carry a great selection of new inventory, where we take pride in our selection of unique model, color combinations where we'll NEVER charge an additional dealer markup on any hot or new model! We also have a wide variety of Pre-Owned vehicles available in our 3 tiers of Pre-Owned cars including: Certified Pre-Owned, Quality Pre-Owned and Value Pre-Owned vehicles!
We know your time is valuable. We are sure you will find our site a fast and convenient way to research the information that you need. If we can be of any assistance, give us a call or schedule your appointment online and we'll promptly reply. Smileage Guaranteed!®
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,340 reviews
August 13, 2020
On time, always kept informed of progress and a great overall experience. Good value too. Friendly clean dealership that is really trying to maintain a high standard. Well done overall experience. Good value too. Friendly clean dealership that is really trying to maintain a high standard. Well done More
by mfeibush
Verified CustomerEmployees Worked With
Alex Hernandez
August 12, 2020
I'm consistently pleased with the service and salespeople at Capistrano Mazda. Nice ambiance to the showroom, free coffee and chips, and friendly folks! I would (and have) recommended this dealership to ever at Capistrano Mazda. Nice ambiance to the showroom, free coffee and chips, and friendly folks! I would (and have) recommended this dealership to everyone. More
by PilotDoug
August 12, 2020
A great car at a great price! Clean, knowledgeable and low pressure. I did find a small defect, a loose bumper reflector, but it was repaired for free at the dealership close to my Clean, knowledgeable and low pressure. I did find a small defect, a loose bumper reflector, but it was repaired for free at the dealership close to my home. More
by cngeye
August 11, 2020
Efficient delivery of hard to get trailer hitch and bike rack including installation. Vehicle service was completed at the time promised. Loaner car provided was appreciated. rack including installation. Vehicle service was completed at the time promised. Loaner car provided was appreciated. More
by SJMORABITO
Employees Worked With
Alex, Alex Hernandez
August 10, 2020
Best prices and people The salesperson, Rick Katz, was very attentive, very informative, very professional and very accommodating. He took the time to explain all elements The salesperson, Rick Katz, was very attentive, very informative, very professional and very accommodating. He took the time to explain all elements of the transaction and all features of the vehicle. More
by rhburnham2
August 07, 2020
Great service! On time, gave me a loaner which was unexpected, finished quickly, and no surprises with service or billing. I was very happy with the whole experience. unexpected, finished quickly, and no surprises with service or billing. I was very happy with the whole experience. More
by KB
Employees Worked With
Alex Hernandez
August 06, 2020
Overall good service The folks at the Capistrano Mazda dealership have always been professional and helpful. We are always satisfied with the service they provide us. Ou The folks at the Capistrano Mazda dealership have always been professional and helpful. We are always satisfied with the service they provide us. Our service writer, Ms. Alex Hernandez, was very accommodating. Thank you. Frank & Connie Fossati Two-time Mazda owners More
by frank.fossati
Employees Worked With
Alex Hernandez
August 05, 2020
Above and Beyond Experience When I first came to Forouz, I was not looking to purchase or lease. I was just looking to test drive a used Mazda 6 to see in which direction I wante When I first came to Forouz, I was not looking to purchase or lease. I was just looking to test drive a used Mazda 6 to see in which direction I wanted to go (finance or lease new). Forouz came out of the gate with a great attitude, super attentive and very knowledgeable. The day we went in happened to be my birthday and guess what, she made it happen for me and my family. We walked out with a brand new Mazda 6 as me and my wife could not have been happier. Now we have an issue with my wife's current vehicle and Forouz is helping us get through within the last month and we look forward to her help as it is always pleasure working with her. We can't wait to see what they can help out as Capo Mazda in general has been a great experience. Highly recommended. More
by Cesarm4
Employees Worked With
August 04, 2020
Everyone was polite and kept me informed My car was taken to the dealership due to a possible coolant leak. Mazda called me and told me the entire engine had to be replaced and that it was a My car was taken to the dealership due to a possible coolant leak. Mazda called me and told me the entire engine had to be replaced and that it was a problem with Mazda. They did not elaborate, but said Mazda would pay for everything. The car was at the dealership for at least a month, but they offered to give me a loaner, but I had another car I could use so I didn't need it. They called me weekly and kept me informed. More
by kathyjnelsonrn
Employees Worked With
Rachel is the only person I talked ith
