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Capistrano Mazda
San Juan Capistrano, CA
1,322 Reviews
Since Capistrano Mazda opened in 2015, we’ve worked to establish ourselves as the “Undealer.” Delivering an experience different, and better, than what our customers and employees expect from a dealership. Our team has continuously won customer satisfaction awards from third parties, for both sales and service, as well as been named a Mazda Presidents Club winner from Mazda North American Operations for multiple years in a row. We’re all about transparency and have never charged one cent over MSRP on any model, not even on the all-new MAZDA CX-50 Hybrid and MAZDA CX-70 and MAZDA CX-90 Plug-In Hybrids.
Our team of Automotive enthusiasts and experts are here to provide you with tons of Smileage, professional services and fun while you shop for your next vehicle. We are conveniently located just east of the I-5 freeway off of Camino Capistrano in San Juan Capistrano, California.
If you're looking for a dealership that specializes in Mazda models including the Mazda3 Sedan, Mazda3 Hatchback, Mazda CX-30, Mazda CX-5, Mazda, CX-50. Mazda CX-70, Mazda CX-90, Mazda MX-5, and Mazda MX-5 Miata RF - then you've come to the right place!
Looking for your perfect vehicle? We carry a great selection of new inventory, where we take pride in our selection of unique model, color combinations where we'll NEVER charge an additional dealer markup on any hot or new model! We also have a wide variety of Pre-Owned vehicles available in our 3 tiers of Pre-Owned cars including: Certified Pre-Owned, Quality Pre-Owned and Value Pre-Owned vehicles!
We know your time is valuable. We are sure you will find our site a fast and convenient way to research the information that you need. If we can be of any assistance, give us a call or schedule your appointment online and we'll promptly reply. Smileage Guaranteed!®
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,322 reviews
July 31, 2020
Nail in my Tire With all the construction happening in our area, I found myself with my 3 rd screw in my tire within 3 years! I went immediately over to the service d With all the construction happening in our area, I found myself with my 3 rd screw in my tire within 3 years! I went immediately over to the service dept where Cyrena said “Not a problem” and they took care of my tire so I could be on the road again. More
by SHANKBLACK
Verified Customer
July 31, 2020
Mazda always does a great job and I also felt safe while waiting for my car with all of the Covid safety measures they have in place. waiting for my car with all of the Covid safety measures they have in place. More
by STACYFOOT
Employees Worked With
July 28, 2020
Excellent service from beginning to end of my visit. Greeted me promptly, fit me in even though I was late and wait time was not as long as expected. Very friendly and knowledgeable staff. Greeted me promptly, fit me in even though I was late and wait time was not as long as expected. Very friendly and knowledgeable staff. More
by NMKelly0
Employees Worked With
July 28, 2020
Amazing! This is the second car I have bought from San Juan Capistrano Mazda. AJ was our salesperson the first time around and now is in finance. Rick was our This is the second car I have bought from San Juan Capistrano Mazda. AJ was our salesperson the first time around and now is in finance. Rick was our salesperson for our second purchase. Both of our experiences have been wonderful and if we find ourselves shopping for a Mazda we will be back. You can't beat the customer service or price!! More
by jessiviz
July 28, 2020
Dealings with Ben Deming were outstanding, Ben went above and beyond. Finance not so much AJ tried to add 3 mos to contract. Not happy! and beyond. Finance not so much AJ tried to add 3 mos to contract. Not happy! More
by treslucky
July 28, 2020
Outstanding Service and Experience I am beyond impressed with my first car buying experience. Diego Blakely was exceptional and I could not be more thankful for his time and expertise. I am beyond impressed with my first car buying experience. Diego Blakely was exceptional and I could not be more thankful for his time and expertise. He was kind, understanding, and knowledgeable which made my time so easy and seamless. From start to finish, Diego was positive and supportive of my needs/wants. I would not go to any other Mazda after this experience with the Capistrano team. I am extremely happy with my decision to choose Capo Mazda as my dealer and would go back to them 110%! I highly recommend Diego if you are looking for genuine and personable customer service! More
by Briannalazatin
Employees Worked With
July 25, 2020
Fantastic Car Buying Experience It was a pleasure working with Rick Katz and the team at Capo Mazda. Rick was friendly, responsive and communicated well throughout the whole process It was a pleasure working with Rick Katz and the team at Capo Mazda. Rick was friendly, responsive and communicated well throughout the whole process. Once we agreed on the numbers over the phone, the only thing left was to pick up the car. The vehicle was prepped and ready when I arrived. Easy car buying experience. More
by Melody
July 23, 2020
New Lease Experience I had a great experience with Capo Mazda. From service to sales the did a great job and worked to make me happy with my new Mazda CX-5 lease. I rec I had a great experience with Capo Mazda. From service to sales the did a great job and worked to make me happy with my new Mazda CX-5 lease. I recommend them very highly. One of the best auto dealerships I have worked with by far. More
by Bob
July 23, 2020
The team was very helpful. They even replaced a part for me at no extra cost. That made getting my car serviced so seamless. Thanks! me at no extra cost. That made getting my car serviced so seamless. Thanks! More
by austinta11
Employees Worked With
July 21, 2020
Fast and effective Dealt with Ben. No pressure, no haggling, no being passed off to a manager. Friendly, low-key, answered all my questions directly. Even encouraged me Dealt with Ben. No pressure, no haggling, no being passed off to a manager. Friendly, low-key, answered all my questions directly. Even encouraged me to wait and check other dealers. I was floored by how fast we completed the process, thanks to Ben and A J, the finance guy. Very comfortable the whole time. Best car-buying experience ever had. Highly recommend. More
by scottkeach
Employees Worked With
AJ Jamshidi, Ben Deming
